Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Sheraton Grand Hotel, Dubai
Luxury hotel with 4 restaurants, near Dubai World Trade Centre
- Great for families
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
From
S$145
9.0Superb1,202 verified Hotels.com guest reviews
Very convenient. 10min walk to the trade centre.
Feb 14, 2020
The area and club room is really good. But the cleanliness of the public area like…
Feb 10, 2020
Official standards
This property advises that it adheres to Commitment to Clean (Marriott) sanitization guidelines.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
- Free WiFi
- Free parking
- Pool
- Bathtub
- Non-smoking
- Gym
- Air Conditioning
Property highlights
Main amenities
- 654 smoke-free guestrooms
- Daily housekeeping
- 4 restaurants and 3 bars/lounges
- Full-service spa
- Outdoor pool
- Breakfast available
For families
- Free cribs/infant beds
- Children's pool
- Connecting/adjoining rooms available
- Private bathroom
- Separate bathtub and shower
- Premium TV channels
What’s around
- In Trade Center
- Dubai World Trade Centre - 12 min walk
- Dubai Mall - 2.6 mi / 4.3 km
- Burj Khalifa - 2.9 mi / 4.7 km
- Dubai Creek - 3.5 mi / 5.7 km
- City Centre Deira - 5.4 mi / 8.7 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Check availability
- Deluxe Room, 1 King Bed, Non Smoking
- Deluxe Room, 2 Twin Beds, Non Smoking
- Deluxe Room, 1 King Bed, Non Smoking, View
- Club Room, 1 King Bed, Non Smoking
- Club Room, 1 Double Bed, Non Smoking
- Deluxe Suite, 1 Bedroom, Non Smoking
- Grand Suite, 1 Bedroom, Non Smoking
- Executive Suite, 1 Bedroom, Non Smoking
- Presidential Suite, 1 King Bed, Non Smoking
- Apartment, 1 Bedroom, Non Smoking
- Apartment, 2 Bedrooms, Non Smoking
- Apartment, 2 Bedrooms, Non Smoking (Skyline View)
- Apartment, 3 Bedrooms, Non Smoking, View (Skyline View)
Location
- In Trade Center
- Dubai World Trade Centre - 12 min walk
- Dubai Mall - 2.6 mi / 4.3 km
What’s around
Landmarks
- In Trade Center
- Dubai World Trade Centre - 12 min walk
- Dubai Mall - 2.6 mi / 4.3 km
- Burj Khalifa - 2.9 mi / 4.7 km
- Dubai Creek - 3.5 mi / 5.7 km
- City Centre Deira - 5.4 mi / 8.7 km
- Gold Souk - 6.6 mi / 10.7 km
- Ski Dubai - 10.5 mi / 16.9 km
- Mall of the Emirates - 10.6 mi / 17 km
- Wild Wadi Water Park - 11.6 mi / 18.7 km
- Jumeirah Beach - 14.9 mi / 24 km
Getting around
- Dubai Intl. Airport (DXB) - 13 min drive
- Sharjah (SHJ-Sharjah Intl.) - 36 min drive
- Dubai (DWC-Al Maktoum Intl.) - 41 min drive
- World Trade Centre Station - 11 min walk
- Al Jafiliya Station - 15 min walk
- Emirates Towers Station - 22 min walk
At a glance
Hotel size
- This hotel has 654 rooms
- This hotel is arranged over 51 floors
Arriving/leaving
- Check-in time 3:00 PM-noon
- Check-out time is noon
- Express check-in/out
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Free onsite valet parking
- Wheelchair-accessible parking on site
Other information
- Smoke-free property
In the hotel
Food and drink
- Buffet breakfast daily (surcharge)
- 4 restaurants
- 3 bars/lounges
- Coffee shop/café
- Snack bar/deli
- Poolside bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Outdoor pool
- Children's pool
- 24-hour fitness facilities
- Full-service spa
- Spa treatment room(s)
- Fitness classes on site
- Bicycle rentals nearby
- Pool sun loungers
- Steam room
- Sauna
Working away
- 24-hour business center
- Number of meeting rooms - 8
- Conference space
- Conference space size (feet) - 4026
- Conference space size (meters) - 374
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Limo or Town Car service available
- Dry cleaning/laundry service
- Laundry facilities
- Free grocery shopping service
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
Facilities
- Elevator
- Safe-deposit box at front desk
Accessibility
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Assistive listening devices in meeting rooms
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness centre
- Wheelchair-accessible meeting spaces/business centre
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Closed captioned TV
- Raised toilet seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Height-adjustable showerhead
- Grab bar - near toilet
- Roll-in shower
- Transfer shower
- Visual fire alarm
- Lever door handles
Languages Spoken
- Arabic
- Chinese
- English
- Hindi
- Russian
In the room
Home comforts
- Air conditioning
- Minibar
- Coffee/tea maker
- Bathrobes
- Slippers
- Iron/ironing board
Sleep well
- Pillow menu
- Soundproofed rooms
Freshen up
- Private bathroom
- Separate bathtub and shower
- Bidet
- Free toiletries
- Hair dryer
Be entertained
- 42-inch LCD TV
- Premium TV channels
Stay connected
- Desk
- Free newspaper
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
Special features
Spa
Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.
The spa is open daily.
Dining
Feast - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Link@Sheraton Cafe - This café serves breakfast, lunch, and dinner. Open daily.
Dawn & Dusk - This bar specializes in barbecue and serves breakfast, lunch, and dinner. Open daily.
Sheraton Club Lounge - This lobby lounge specializes in international cuisine and serves breakfast and light fare. Open daily.
Miss Lily's - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.
Link@Sheraton Cafe - This café serves breakfast, lunch, and dinner. Open daily.
Dawn & Dusk - This bar specializes in barbecue and serves breakfast, lunch, and dinner. Open daily.
Sheraton Club Lounge - This lobby lounge specializes in international cuisine and serves breakfast and light fare. Open daily.
Miss Lily's - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.
Awards and affiliations
Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Small print
Also known as
- Sheraton Grand Hotel Dubai
- Sheraton Grand Hotel
- Sheraton Grand Dubai
- Sheraton Grand
- Sheraton Hotel, Dubai Dubai
- Sheraton Grand Hotel, Dubai Hotel
- Sheraton Grand Hotel, Dubai Dubai
- Sheraton Grand Hotel, Dubai Hotel Dubai
Optional extras
Buffet breakfast is offered for an extra charge of AED 125 per person (approximately)
Wired Internet access is available in guestrooms for AED 75 per day (rates may vary)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards and cash.
Mandatory fees
You’ll be asked to pay the following charges at check-in or check-out:
- A tax is imposed by the city: AED 20 per accommodation, per night
- A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Sheraton Grand Hotel, Dubai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self and valet parking.
- Yes, there's an outdoor pool and a children's pool.
- Sorry, pets and service animals aren't allowed.
- You can check in from 3:00 PM - noon. Check-out time is noon. Express check-in and check-out are available.
- Yes, there are 4 onsite restaurants, featuring international cuisine. Nearby restaurants include PLAY Restaurant & Lounge (4-min walk), Catch Dubai (5-min walk), and The Cigar Bar (5-min walk).
- Recommended spots to visit include Dubai World Trade Centre (12-min walk) and Dubai Mall (2.6 mi), along with Burj Khalifa (2.9 mi) and Dubai Creek (3.5 mi).
9.0Superb1,202 verified Hotels.com guest reviews
- 8.0Very good
As we had already stayed at two other hotels prior to our stay at Sheraton Grand, we were quite underwhelmed and disappointed by our stay at the hotel. Check in was horrifying as we were told to wait for 15 minutes for our connecting room but we ended up waiting 45 minutes for our keys and another 15 minutes for the security team to open the connecting door. During this time, we actually made calls to the Guest Services team. They sounded very impatient and made me feel bad for having to rush them when they had already set the expectation I would be getting my keys within 15 minutes. Requests for extra towels (as Housekeeping only gave us one instead of two) and floor mats took longer than the other hotels. The saving grace was the breakfast as there was a huge range but due to high occupancy rate, we always see guests who come in after 9.30 queuing for a good 5-15 minutes.
2 night family trip, Dec 22, 2019
Verified Expedia guest review
- 8.0Very good
I liked the breakfast, the bed comfort, the bathroom that is very clean.
1 night trip, Aug 20, 2019
Verified Expedia guest review
- 8.0Very good
Business Stay - 5 days
The club on the 5th floor plays extremely loud music starting from 11 pm every day and the noise went all the up to my room on 8th floor. But the customer service and duty manager were very apologetic and helpful and offered me late check out at 6 pm as my flight was 9 pm.
Michael, 5 night business trip, Apr 15, 2019
Verified Hotels.com guest review
- 2.0Poor
Utterly disappointed with Sheraton
Unfortunately something cropped up and my travel plans changed. I requested the hotel to allow me to make a booking amendment to another hotel within the Sheraton Group for the same period, as it was a genuine last minute business trip elsewhere. It was not allowed despite multiple requests and being a hotels.com GOLD and SPG member for years. The entire booking was wasted. Certainly not anything I would expect from a 5 star group.
2 night business trip, Apr 14, 2019
Verified Hotels.com guest review
- 10.0Exceptional
I’ve really enjoyed my stay at the Sheraton Grand Hotel. The breakfast was great, the bed was very comfortable and most importantly the location is good and there’s a supermarket next door.
Lynette S H, 5 night business trip, Mar 3, 2019
Verified Hotels.com guest review
- 8.0Very good
Great eating options, good location, nice staff, amazing views
Mikey, 6 night trip, Nov 26, 2018
Verified Expedia guest review
- 10.0Exceptional
A very nice hotel with comfortable room. We booked a 2 bedrooms apartment and arrived around 5.30am. Hotel has tried their best to arrange early check in for us and upgraded to a 3 bedrooms apartment. The apartment is very spacious. The lobby staff are very friendly and cheerful. Hotel is not near to metro but the location is still strategic. We use Uber all the times and very convenient. The stay is worth for money.
Ling, 4 night trip, Nov 15, 2018
Verified Expedia guest review
- 8.0Very good
Service
The staff are excellent and go the extra mile in assisting to Ensure we have a comfortable stay and our needs are met. Special thanks to Alina who patiently contacted one of our tour agents when we could not get through to them.
6 night trip, Mar 24, 2018
Verified Expedia guest review
- 10.0Exceptional
Amazing experience !
Amazing staff and property
Ali, 6 night business trip, Dec 4, 2020
Verified Hotels.com guest review
- 10.0Exceptional
Beautiful 10/10
Our stay was amazing 10/10
2 night trip, Oct 10, 2020
Verified Hotels.com guest review