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URBAN Al Khoory Hotel

Photo gallery for URBAN Al Khoory Hotel

Lobby
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Premium Room | In-room safe, laptop workspace, blackout curtains, soundproofing

Overview of URBAN Al Khoory Hotel

URBAN Al Khoory Hotel

3.0 star property
3-star hotel in Al Quoz with outdoor pool and restaurant

8.4/10 Very good

111 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Al Waha Street, Dubai, Dubai
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Al Quoz
  • Dubai Fountain - 9 min drive
  • Dubai Aquarium & Underwater Zoo - 9 min drive
  • Ski Dubai - 11 min drive
  • Souk Madinat Jumeirah - 15 min drive
  • Wild Wadi Water Park - 11 min drive
  • La Mer - 13 min drive
  • The Walk - 14 min drive
  • BurJuman Mall - 25 min drive
  • Dubai Cruise Terminal - 16 min drive
  • City Centre Deira - 16 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 25 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 39 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 47 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ستاربكس - 15 min walk
  • Al Reem Bakery - 9 min walk
  • مطعم الصادق - 11 min walk
  • كفتريا الإجازة - 10 min walk
  • Ashbilia Restaurant - 17 min walk

About this property

URBAN Al Khoory Hotel

Placing you 4.2 mi (6.7 km) from Dubai Fountain and 5.7 mi (9.1 km) from Dubai Aquarium & Underwater Zoo, URBAN Al Khoory Hotel offers an airport shuttle (available 24 hours) for AED 200 per vehicle. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. A fitness centre, a children's pool and a snack bar/deli are other highlights.

Languages

Arabic, English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 92 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property
  • No alcohol allowed on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Working away

  • 24-hour business centre
  • Meeting room
  • Conference space (990 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages

  • Arabic
  • English
  • Hindi

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • A damage deposit of AED 200 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 10 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 29 for adults and AED 15 for children
  • Airport shuttle service is offered for an extra charge of AED 200 per vehicle (one-way. Maximum occupancy 3)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 May to 15 June:
  • Swimming pool

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.</p><p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

URBAN Al Khoory Hotel Hotel
URBAN Al Khoory Hotel Dubai
URBAN Al Khoory Hotel Hotel Dubai

Frequently asked questions

Does URBAN Al Khoory Hotel offer free cancellation for a full refund?
Yes, URBAN Al Khoory Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at URBAN Al Khoory Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at URBAN Al Khoory Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at URBAN Al Khoory Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at URBAN Al Khoory Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by URBAN Al Khoory Hotel?
Yes, an airport shuttle is available. The charge is AED 200 per vehicle one-way.
What are the check-in and check-out times at URBAN Al Khoory Hotel?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at URBAN Al Khoory Hotel and nearby?
URBAN Al Khoory Hotel has an outdoor pool and a fitness centre.
Are there restaurants at or near URBAN Al Khoory Hotel?
Yes, there's an on-site restaurant.

Reviews

8.4

Very good

9.1/10

Cleanliness

8.5/10

Staff & service

8.3/10

Amenities

8.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

4/10 Fair

Mohammad, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Mmasayo, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Was smooth and nice
Bahaa, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I liked it
Ayman, 1-night trip
Verified Expedia guest review

10/10 Exceptional

AMAL, 1-night trip
Verified Hotels.com guest review

6/10 Good

Dr. Faryal, 8-night trip
Verified Expedia guest review

8/10 Very good

Good
Good Disappointing breakfast menu, desperately neeed to change and improve. First room had glass on bed, office in charge mr abandhan upgrsdedcto alternative which was good. Called for room service twice mr shahnawaz was cery good. Communal areas need bahoor for good smell as otherwise smell can get muggy. Some improvements definitely needed. Location ok.
M, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fadi, 1-night trip
Verified Hotels.com guest review

6/10 Good

Always room for improvement
Hotel very clean. Minimum amenities. No room service after a certain time. Breakfast poor. Reception need to be better flexible. Staff polite. Overall fine
M, 9-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel for great price.
The hotel is amazing value. As good as any top class hotels and extremely affordable. Great rooms, big beds, fantastic bathrooms. The gym is what you want from a hotel of this size and the pool area is nice as well. The staff are extremely obliging and the service never failed to go above expectations. Would definitely stay there again.
Benjamin, 5-night business trip
Verified Hotels.com guest review