Hotel Imperial, Xalapa: Hotel Reviews, Rooms & Prices

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Let local flavors satisfy you while planning your day ahead. Helpful staff will make you feel right at home.

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Where to?

Dates

February 2025

March 2025

Basic Single Room | Iron/ironing board, free WiFi, bed sheets

Overview
Rooms
Location
Policies

In the heart of the city, Hotel Imperial offers a warm welcome with continental breakfast, a restaurant and in-room WiFi. Savor local flavors at the restaurant or plan your next meeting at the business center. Guests appreciate multilingual staff who cater to their needs.

Good

Popular amenities

Pet friendly
Free breakfast
Non-smoking
Air conditioning
Free WiFi
Restaurant

Main amenities (12)

Daily housekeeping
Restaurant
Business center
Air conditioning
Meeting room
Multilingual staff
Wedding services
Free newspapers in the lobby
Luggage storage
Limited hour front desk
Tour/ticket assistance
TV in a common area

Feel at home (5)

Children stay free
Private bathroom
Television
Daily housekeeping
Free toiletries

includes taxes & fees

$33 per night

Feb 27 - Feb 28

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 4 of 4 rooms

Standard Triple Room, 3 Twin Beds

Highlights

Air conditioning

Ceiling fan

Private bathroom

Rainfall showerhead

Cable channels

Daily housekeeping

Mobile key entry

323 sq ft
Sleeps 3
3 Twin Beds

Twin Room

Highlights

Air conditioning

Ceiling fan

Private bathroom

Rainfall showerhead

Cable channels

Daily housekeeping

Mobile key entry

215 sq ft
Sleeps 4
2 Double Beds

Standard One Double Bed

Highlights

Air conditioning

Ceiling fan

Private bathroom

Rainfall showerhead

Cable channels

Daily housekeeping

Mobile key entry

108 sq ft
Sleeps 2
1 Queen Bed

Basic Single Room

Highlights

Air conditioning

Ceiling fan

Private bathroom

Rainfall showerhead

Cable channels

Daily housekeeping

Mobile key entry

Sleeps 1
1 Large Twin Bed

Similar properties

Free breakfast
Pet friendly
Free parking
Free WiFi

includes taxes & fees

$31 per night

Feb 21 - Feb 22

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About the neighborhood

Avenida Rafael Murillo Vidal 56, Xalapa, VER, 91060

What's nearby

Los Berros Park - 7 min walk
Xalapa Cathedral - 11 min walk
Juarez Park - 12 min walk
Paseo de los Lagos Park - 14 min walk
Xalapeno Stadium - 16 min walk

Getting around

Xalapa, Veracruz (JAL-El Lencero) - 25 min drive
General Heriberto Jara Intl. Airport (VER) - 123 min drive
Xalapa Station - 15 min drive

Restaurants

‪La Santa Dona - ‬2 min walk
‪Calufe Xalapa Centro - ‬5 min walk
‪Quinta Pico de Gallo - ‬4 min walk
‪Taqueria "El Rey del Taco - ‬2 min walk
‪Rey Pizza Diego Leño - ‬5 min walk

About this property

Hotel Imperial

Hotel Imperial is a great choice for a stay in Xalapa. For a bite to eat, guests can check out Palatino, which serves breakfast, lunch, and dinner.

Languages

English, Spanish

At a glance

Hotel size

- 34 rooms
- Arranged over 3 floors

Arriving/Leaving

- Check-in start time: 1:00 PM; Check-in end time: 7:00 AM
- Contactless check-in available
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available

Special check-in instructions

- Front desk staffed during limited hours
- This property doesn't offer after-hours check-in

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
- No cribs (infant beds)

Pets

- Pets allowed (dogs only, 1 total, up to 55 lbs per pet)*
- Specific rooms only, restrictions apply*

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi in rooms

Parking

- No onsite parking

Other information

- Smoke-free property
- No alcohol served onsite

Property amenities

Food and drink

Free continental breakfast each morning 7:30 AM–11:30 AM
Restaurant

Traveling with children

Children stay free (see details)

Working away

Business center
Meeting room

Services

Front desk (limited hours)
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff

Facilities

1 building/tower
Television in common areas
Banquet hall

Room amenities

Be entertained

Television
Cable TV channels

Home comfort

Air conditioning
Ceiling fan
Iron/ironing board

Sleep well

Turndown service
Bed sheets provided

Freshen up

Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Towels

Stay connected

Free WiFi
Phone

Daily housekeeping
Mobile key entry

Special features

Dining

Palatino - This family restaurant serves breakfast, lunch, and dinner.

Fees & policies

Pets

Pet deposit: MXN 50 per stay
Pets are allowed for an extra charge of MXN 249 per pet, per day

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and window guards on site.

This property only accepts cash.

Cashless transactions are available.

Also known as

Hotel Imperial Xalapa

Imperial Xalapa

Hotel Imperial Hotel

Hotel Imperial Xalapa

Hotel Imperial Hotel Xalapa

Frequently asked questions

Does Hotel Imperial offer free cancellation for a full refund?

Yes, Hotel Imperial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Imperial?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 55 lbs per pet. There's a charge of MXN 249 per pet, per day, and there's also a deposit of MXN 50 per stay.

Is parking offered on site at Hotel Imperial?

Sorry, there's no onsite parking at Hotel Imperial.

What are the check-in and check-out times at Hotel Imperial?

Check-in start time: 1:00 PM; Check-in end time: 7:00 AM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Imperial?

No, this hotel doesn't have a casino, but Big Bola Casino (6-min drive) is nearby.

Are there restaurants at or near Hotel Imperial?

Yes, there's an onsite restaurant, Palatino.

What's the area around Hotel Imperial like?

Hotel Imperial is a short 7-minute walk from Los Berros Park and 10 minutes' walk from Palacio de Gobierno.

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Hotel Imperial Reviews

6.6

Good

7.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Exceptional

Nov 24, 2024

Buena elección para viajes emergentes.

La recepción muy lineal, el servicio en restaurante agradable aunque un poco lento ya que solo habia una persona. El cuarto de buen tamaño con los servicios básicos en funcionamiento. Diría que un poco incómodo el colchón pero por el precio acorde. Resaltó la buena limpieza de todo el espacio a ocupar.

Santander, 1-night trip

10/10 Exceptional

Nov 4, 2024

Lo que me mas me agrado fue el check in fue super facil y rápido, lo que no me agrado del todo es cuando llegue ala habitacion, parecia que las sababas habian sido usadas con anterioridad, me atrevi a oler la sabana y era aceite pero a smple vista parecia algo mas... Tamaño no me gusto del todo lo senti pequeño... Parecua de juguete y en lo personal la vez pasada que asisti me toco una habitacion con mejor proporcion y era igual para fos personas y la cama mas grande..

Isabel Cristina, 1-night trip

8/10 Very good

Sep 22, 2024

Maria Dolores, 3-night trip

2/10 Poor

Jul 22, 2024

La recepcionista con mala cara, el hotel sucio, la habitación demasiado pequeña, el agua de la regadera congelada no tiene agua caliente, y mucho ruido de gente afuera de la habitación.

Hitzel, 1-night trip

10/10 Exceptional

Mar 3, 2024

Acogedora, excelente ubicación

PATRICIA I, 1-night trip

6/10 Good

Dec 19, 2023

Excelente ubicación, modernizar las instalaciones, cambiar las camas.

Raúl Agustín, 1-night trip

8/10 Very good

Oct 27, 2023

Eugenia, 5-night trip

6/10 Good

Dec 30, 2022

Sin estacionamiento :(

El hotel en general muy bueno solo que hice reservación en línea y ofrecían estacionamiento y la realidad es que no cuentan con él; ese detalle te deja un mal sabor de boca, aun así, ahora que ya sé si volvería.

Jose Antonio, 1-night trip

2/10 Poor

Dec 22, 2022

Las habitaciones estan mal construidas en desnivel y es dificil para personas de la tercera edad

2/10 Poor

Dec 18, 2022

No me gustó no tengo en estacionamiento y el baño está súper horrible y súper pequeño.. todo lleno le escalones que apenas si puedes saber en dónde está la regadera lo canales de tv en blanco y negro y ni se diga de la atención del personal.. no sé si tenían sueño o les daba igual atender o no.. y la principio me dieron un cierto que ya estaba ocupado.. tuve que volver a bajar para decirles que había ya maletas en la habitación que me había asignado. Mal todo...

8/10 Very good

Nov 28, 2022

Buen servicio

4/10 Fair

Aug 17, 2022

Jesus, 1-night trip

8/10 Very good

Aug 15, 2022

Es un lugar muy agradable lo unico que hace que no sea excelente es que no cuenta con estacionamiento de allí en fuera el lugar es muy muy agradable y acojedor

Fredy Ricardo, 1-night trip

10/10 Exceptional

Mar 16, 2022

Edson, 1-night trip

4/10 Fair

Dec 6, 2021

Gerardo, 1-night trip

10/10 Exceptional

Jan 17, 2020

ORQUIDEA, 1-night trip

8/10 Very good

Apr 26, 2019

Hotel en una zona céntrica y conveniente. Un gran plus que sea pet friendly.

2-night trip