Hotel Clad

3.5 star property
3.5-star hotel with restaurant, near Gotemba Premium Outlets

Choose dates to view prices

Hotel Clad

Hot springs
Front of property
In-room safe, blackout curtains, iron/ironing board, free WiFi

Overview of Hotel Clad

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Onsen
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Fukazawa, 2839-1, Gotemba, Shizuoka, 412-0023
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Spa services
  • 24-hour front desk
  • Laundry service
  • Self-serve laundry
  • Luggage storage
Feel at home
  • Children stay free
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)

Room options

Twin Room, Non Smoking

  • Sleeps 2
  • 2 Single Beds

Twin Room (Triple), Non Smoking

  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Twin Room with Mt.Fuji view

  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Twin Room from Triple with Mt.Fuji view, Non Smoking

  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Double Room with Mt.Fuji view, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

About this area

What's nearby

  • Gotemba Premium Outlets - 2 min walk
  • Fuji-Hakone-Izu National Park - 7 min drive
  • Fuji Speedway - 17 min drive
  • Pola Museum of Art - 16 min drive
  • Ōwakudani - 17 min drive
  • Lake Ashi - 21 min drive
  • Hakone Gora Park - 21 min drive
  • Hakone Open Air Museum - 22 min drive
  • Hakone Kowakien Yunessun - 22 min drive
  • Fuji Safari Park - 18 min drive
  • Lake Yamanaka Community Plaza Kirara - 25 min drive

Getting around

  • Tokyo (HND-Haneda) - 88 min drive
  • Tokyo (NRT-Narita Intl.) - 144 min drive
  • Gotemba Station - 7 min drive
  • Hakone Miyanoshita Station - 20 min drive
  • Mishima Station - 22 min drive


  • さわやか - 17 min walk
  • Trattoria TAVOLA - 19 min walk
  • Shake Shack - 3 min walk
  • ジェラート ピケ カフェ クレープリー - 4 min walk
  • 沼津魚がし鮨 - 17 min walk

About this property

Hotel Clad

Hotel Clad offers a fantastic location, putting you only steps from Gotemba Premium Outlets. Guests indulge in spa services, then grab a bite to eat at the restaurant. The overall property condition and location get good marks from fellow travellers.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 182 rooms


  • Check-in time from 3:00 PM until 8:00 PM
  • Minimum check-in age – 20
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Dinner is not included in the Half Board rate plan for children age 3-5 years old.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Restaurant

Travelling with children

  • Children stay for free (see details)


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage


  • Spa services


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features


Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor mineral hot spring (onsen).


ダイニング花衣 – On-site restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2750 for adults and JPY 1375 for children

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.


The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Hotel Clad Hotel
Hotel Clad Gotemba
Hotel Clad Hotel Gotemba

Frequently asked questions

Does Hotel Clad offer free cancellation for a full refund?
Yes, Hotel Clad does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Clad?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Clad?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Clad?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Hotel Clad?
You can check in from 3:00 PM - 8:00 PM. Check-out time is 10:00 AM.
What is there to do at Hotel Clad and nearby?
Hotel Clad has spa services.
Are there restaurants at or near Hotel Clad?
Yes, there's an on-site restaurant, ダイニング花衣.
What's the area around Hotel Clad like?
Hotel Clad is located a short 2-minute walk from Gotemba Premium Outlets. Travellers say that this hotel is in a good location.







Staff & service




Property conditions & facilities




8/10 Very good

Worth a stay if you have extra days for the area
View is amazing but room is small. Location is hard to access and far away from everything. Good thing it’s attached to the premium outlet which gave us something to do during our stay.
Yu Chieh, 1-night family trip
Verified guest review

6/10 Good

Restaurant staff are not friendly. Rooms are small, but efficient enough for a night rest.
Verified Expedia guest review

4/10 Fair

Yunchan, 2-night trip
Verified guest review

10/10 Exceptional

I would like to have more dinning options and transportation from public stations to direct access to the hotel. There is quite some walking distance from the shuttle station, it is not too friendly for guests to bring their own luggages up to the hotel from the outlet.
Christy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A storm hit on the days we visited Gotemba Premium Outlet mall. We were glad that we booked Hotel Clad which is next to the mall so we did not have to drive out again in the storm and yet able to enjoy shopping, food court and the amazing onsen facilities with many different quiet areas. It was really a shelter in the storm.
Vanessa, 1-night family trip
Verified Expedia guest review

8/10 Very good

Logan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Xueting, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We booked this hotel solely for the Mt Fuji view, so loved that we had a good view from the reception, our room, at the onsen and even while shopping at the outlets. The room was clean and comfortable, and I most appreciated the rain shower. There were limited dining options on the property though you could head to the outlets for more food choices or order in via UberEats. Parking onsite was very easy and convenient.
Verified Expedia guest review

2/10 Poor

Misleading Room Description and lousy staff training. I had never been more disappointed and upset in my hotel booking and felt compelled to share with everyone how bad this experience had been for us. In sum, 1. I had booked 2 x Twin Rooms and “1 x Twin Room from Triple” (yeh, that’s the exact description listed in Expedia). It was cleared listed that the “Twin Room from Triple” has an additional sofa bed, compared to the Twin Room. 2. One would assume this is why it costs more than a Twin Room. I also indicated I am booking this “Twin Room from Triple” for only 2 travelers. I had wanted this additional sofa bed for more luggage space. 3. Upon checking in, all 3 rooms were exactly the same! According to the hotel, there isn’t room type listed “Twin room from triple” so it baffles me why did I have to pay ¥6000 for a twin roomn meant only 2 travelers. Neither the hotel nor Expedia could give me an answer! 4. My best advice moving forward-blacklist! The hotel staff wasn’t at all willing to do any service recovery and neither could Expedia customer service explain to me why I had to pay more for a room that is wrongly listed. Upon checking out, even though I have already pre-paid all our rooms, a male staff insisted that I can’t drop my room card into the self check-out box even though the rest of the guests did. If it is not pure discrimination, I don’t know what is.
ChernKwang, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mt Fuji view everywhere
Eva, 1-night romance trip
Verified Expedia guest review