Centrally located near Marble Arch and Piccadilly Circus, Mermaid Suite Hotel offers a convenient retreat. Enjoy a meal at the on-site restaurant, connect to in-room WiFi, and store your luggage safely while exploring the nearby attractions. The helpful staff has left a lasting impression on previous guests.
Afternoon Tea at Caffe Concerto Oxford Street - 3 min walk
Spread Eagle - 1 min walk
About this property
Mermaid Suite Hotel
When you stay at Mermaid Suite Hotel, you'll be in a fantastic location, only a five-minute walk from Oxford Street and Bond Street. Also, Regent Street and Baker Street are within a short 10-minute walk. Fellow travellers love the helpful staff and location. The property is only a short walk to public transportation: Bond Street (Elizabeth Line) Station is 2 minutes and Bond Street Underground Station is 3 minutes.
Languages
Arabic, English, Hindi
At a glance
Hotel size
32 rooms
Arriving/Leaving
Check-in start time: 1 PM; check-in end time: 1:00 AM
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
The front desk is open daily from 9:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Services
Front desk (limited hours)
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Electric kettle
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Rollaway beds are available for GBP 50.0 per night
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mermaid Suite Hotel London
Mermaid Suite Hotel
Mermaid Suite London
Mermaid Suite
Mermaid Suite Hotel London, England
Mermaid Suite Hotel Hotel
Mermaid Suite Hotel London
Mermaid Suite Hotel Hotel London
Frequently asked questions
Does Mermaid Suite Hotel offer free cancellation for a full refund?
Yes, Mermaid Suite Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mermaid Suite Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mermaid Suite Hotel?
Sorry, there's no on-site parking at Mermaid Suite Hotel.
What are the check-in and check-out times at Mermaid Suite Hotel?
Check-in start time: 1 PM; check-in end time: 1:00 AM. Check-out time is 11 AM.
Are there restaurants at or near Mermaid Suite Hotel?
Yes, there's an on-site restaurant.
What's the area around Mermaid Suite Hotel like?
Mermaid Suite Hotel is a short 2-minute walk from Bond Street (Elizabeth Line) Station and 11 minutes' walk from Marble Arch. Travellers give top marks for the hotel's prime location.
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Mermaid Suite Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.8/10
Staff & service
6.4/10
Amenities
6.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Very good
18 March 2025
Good location and value
Good value, excellent location for tubes/buses/West End and shopping. I was three flights of stairs up - so not for the short-of-breath!
Chris
Chris, 1-night trip
8/10 Very good
3 March 2025
2 night business trip
good location, stayed for 2 nights, room was clean and comfy. Tea/coffee making facilites available, enough storage space.
I was located at top flights, quite a few stairs would be unsuitable if anyone had mobility issues, but overall a good place to stay
Tracey
Tracey, 2-night trip
10/10 Exceptional
23 February 2025
Excellent hotel for the value.
Lovely hotel. So central to the key trip attractors. It was a great base. Would certainly come back to the mermaid suits again.
Good, warm shower, comfortable beds, and lovely warm room. Amazing value for money too. Would recommend this hotel anyway, and will be back.
Helen
Helen, 1-night trip
10/10 Exceptional
6 February 2025
We had an overnight stay in a triple room, which was very spacious and very clean. Being a February break it was lovely to have a well heated room and comfy beds.
It’s not a luxury hotel by any standard but it’s in a great location and the restaurant was superb (amazing pizzas)!
Verified traveller
1-night trip
10/10 Exceptional
19 December 2024
Great price for a family of 4 in a great location. Very clean. Would definitely stay again.
Wendy
Wendy, 1-night trip
8/10 Very good
31 October 2024
Amazing location
Vicente
Vicente, 5-night trip
8/10 Very good
10 December 2024
Nice and comfortable
Terry
Terry, 1-night trip
8/10 Very good
26 June 2024
Was a lovely stay, would recommend it!
Verified traveller
1-night trip
8/10 Very good
21 November 2024
Great location and clean. Small room by US standards, and a lot of steps to get to room. Would stay here again.
Alan
Alan, 3-night trip
10/10 Exceptional
23 October 2024
Great location!!! Clean and quiet.
Erika
Erika, 1-night trip
10/10 Exceptional
4 December 2024
Clean, roomy, great location. No lift which is a bummer if you have luggage.
Arie
Arie, 1-night trip
8/10 Very good
22 August 2024
Convenient location with shopping close by.
David
David, 2-night trip
10/10 Exceptional
12 August 2024
lovely spacious clean room, with coffee / tea facilities. very comfortable beds and location of hotel perfect
Paula
Paula, 1-night trip
10/10 Exceptional
18 November 2024
happy
amazing price for such a good location. very clean
Simon
Simon, 1-night trip
10/10 Exceptional
2 November 2024
Property Manager very helpful.
Albert
Albert, 6-night trip
10/10 Exceptional
8 June 2024
Great location.
Nathan
Nathan, 2-night trip
6/10 Good
27 September 2024
Not what i was expecting at all however it was in a verygood location and it was very cheap in comparison to other hotels.
Terri
Terri, 1-night trip
8/10 Very good
7 October 2024
First time I have used this hotel. Was basic, clean and functional. Great location and good price.
Simon
Simon, 1-night trip
8/10 Very good
17 November 2024
Perfect location near Oxford street
We had a good stay, great option if you want to stay near Oxford Street for a reasonable price. The beds were ok. Tiled bathroom. Shower was ok. Overall ok standard considering the price.
Verified traveller
2-night trip
10/10 Exceptional
16 June 2024
Very good location
Michelle
Michelle, 1-night trip
8/10 Very good
11 November 2024
Well placed property for the theatre.
Needed to have milk provided for hot drinks.
Andrew
Andrew, 1-night trip
6/10 Good
19 February 2025
Cheap, good location, get what you pay for.
I stayed for one night and needed nothing more than somewhere to crash. This hotel at £64 in a central location provided that. It is located in a set of different buildings with the main entrance by the Pizza Restaurant. There are lots of steep stairs, six flights upto my small room. Anyone getting on in years or with mobility issues or even heavy luggage is going to struggle. The room was small and dimly lit. The bed functional. A closer inspection reveals the knocks, dirt etc which would benefit from a good tidy up. Sheets and towels all clean. In summary it's a low budget place in a good location. Don't expect more and you won't be too disappointed.
Andy
Andy, 1-night trip
4/10 Fair
5 January 2025
Hotel stay
Room was tiny for 2 people. The bathroom was small and was hard to get out of shower. The bed was hard and very uncomfortable.We had very noisy neighbours and you could hear creaking upstairs till about 3am! Wouldnt stay here again i would give this hotel 2 stars
Sharon
Sharon, 2-night trip
10/10 Exceptional
9 October 2024
For this money in central London this is an excellent place to stay. Our room was clean, functional, quiet and air-conditioned. The beds were comfortable and the shower good. The reception staff are helpful and pleasant.
The accommodation is relatively basic as you would expect at this price point but you can pay a lot more for very little extra.
Richard
Richard, 2-night trip
8/10 Very good
27 March 2024
Ideal location, facilities all good for my 1 night stay.