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Novotel London West - London

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
1 ShortlandsHammersmith, LondonEnglandW6 8DRUnited Kingdom, 6823 2342

4-star hotel with 2 restaurants, near Hammersmith Apollo
  • Free WiFi
Very Good8.2
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Cleanliness
Quite clean
1015See all 1,015 Hotels.com reviews
From 4,091 reviewsTripAdvisor Traveller Rating

Novotel London West - London

Hotel Info: 6823 2342

from S$190
  • Superior Room
  • Executive Room
  • Superior Room
  • Executive Room (Executive)

At a glance

Key facts

Hotel size

  • This hotel has 630 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • Conference space
  • Meeting rooms 33
  • Conference space size (feet) - 18579
  • Conference space size (meters) - 1726
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • ATM/banking
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Artisan - This restaurant specializes in international cuisine and serves lunch and dinner.

Aroma - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Novotel London West - London’s small print

Also known as

  • London West Novotel
  • Novotel Hotel London West
  • Novotel London West
  • Accor London West
  • London Novotel
  • Novotel London West England
  • Novotel London West Hotel London
  • Novotel London West Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs GBP 36 per day

English breakfast is offered for an extra charge of GBP 17.50 per person (approximately)

Pets are allowed for an extra charge of GBP 15 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Novotel London West - London

Landmarks

  • In Hammersmith
  • Natural History Museum - 41 min walk
  • Hammersmith Apollo - 7 min walk
  • Westfield London Shopping Centre - 30 min walk
  • Craven Cottage Stadium - 31 min walk
  • Stamford Bridge Stadium - 36 min walk
  • Kensington Palace - 37 min walk
  • Kensington Gardens - 45 min walk

Getting around

  • London (LHR-Heathrow) - 20 min drive
  • London (LCY-London City) - 39 min drive
  • London (LGW-Gatwick) - 55 min drive
  • London Kensington Olympia Station - 13 min walk
  • Kensington Station - 14 min walk
  • London Shepherd's Bush Station - 23 min walk
  • Hammersmith Station - 7 min walk
  • Barons Court Underground Station - 8 min walk
  • West Kensington Underground Station - 13 min walk
  • Self parking (surcharge)

Recent reviews

Very Good 8.2 From 1,015 reviews

Novotel London West - London
Fair4.0
Dismal / Terrible / Never Again
We were a group of friends which had booked 3 rooms - so we were a large bunch. While there was little to look forward to at the hotel, what upset us was when we asked for empty glasses for water (which we had bought from the convenience store) we were told that there would be room service charges to deliver the glasses to the room....alternatively we could head down to the restaurant and collect them ourselves. If that was not enough, despite the parking lot being relatively empty, we were not given free parking despite the group staying for an aggregate of 9 nights. Lastly on the date of check out miraculously all our access cards stopped functioning 2 hours before check-out - this was blamed on a system fault by the reception - LIARS....how was this possible only for the rooms which were to check out later that day. Strongly recommend that the hotel introduce the concept of "SERVICE" else similar reviews will be a common occurrence. Frankly a Terrible experience.
A Traveller, sg2 night trip with friends
Novotel London West - London
Poor2.0
I had stayed in three different 4-stars hotels, in three different cities, during my 8 days tourist visit to the UK. This hotel room conditions was the worst. The room carpet were dirty, toilet finishing were bad, no hand towels, water pressure were low, no hook in the toilet for clothes, iron were dirty (with temperature setting in an unserviceable condition) and pillow cases had brown and red stained marks on it. More like a 2-stars hotel conditions. Definitely not worth the money. I will definitely not stay in this hotel ever again.
A Traveller, sg2 night family trip
Novotel London West - London
Exceptional10.0
On balance, my favorite value hotel in London
This is my second time staying at the Novotel London West. It has become my favorite value hotel in London. It is a large and impersonal hotel in a complex with Virgin Media and L'Oreal offices, but that's ok. It is only a five minute walk from the Hammersmith Tube stop, with multiple subway lines (including to Heathrow) and a wide variety of buses (for those heading to Kensington, the #9 stops very close to the hotel without having to walk to the station). The area around in the station and across the street have all the conveniences one needs for the little things: a Tesco metro, a Boots, multiple quick service food places, and a couple of pubs. Not a lot of tourists compared to Central London. The Tube from the LHR 123 stop to Hammersmith takes 34 minutes, and for tourists to get from Hammersmith to Green Park takes 15 minutes. The hotel itself is pleasant. The staff are very friendly. My room this time was a double-bedded room on the 7th floor. A little tricky if there were two people as the bed was close to one wall. Bathroom was a reasonable size, there was a small 2-seater sofa in the room, lots of electrical outlets, and a mini-fridge and a safe. The prices go a little crazy if there is something going on at the Olympia or at the Apollo. But weekend rates are very manageable, and even my Sunday/Monday night rate was excellent compared to being inside Zone 1.
Nicholas, us2 night trip
Novotel London West - London
Exceptional10.0
Checked in early - spacious room - ideal location - buffet dinner on Sunday night - excellent value
John, gb3 night trip
Novotel London West - London
Very Good8.0
Nice, value-for-money hotel to explore London
Good hotel to stay. Located close to Hammersmith tube station. Good to explore central London since most touristic sites are approx. 20-30 min away by tube. Hotel is good. The breakfast was very nice. Room condition was good as well. Overall, nice value for money stay.
A Traveller, us2 night trip

See all reviews

Novotel London West - London

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