2/10 Poor
27 January 2023
My stay
I booked the hotel room because i didn’t sleep for 48 hours. I was very tired as i came from a flight. i was exhausted and couldn’t wait to come to the room. after midnight i had the most horrific fire alarm for 45 mins non stop. then started going on and off at some point. it ruined my sleep pattern all night. i didn’t sleep. The most sad part about my stay besides the alarm was that no one apologised. Up to the second day i went to check out and asked them and therefore they mentioned it was maintainace, they didn’t even apologise. I will definitely not consider not to book with you next time. i should not be charged or be compensated for this. It is not acceptable.
Suleiman
Suleiman, 2-night business trip
Verified Hotels.com guest review