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Novotel Suites Mall of the Emirates

3.0 star property
Family-friendly hotel with outdoor pool, near Mall of the Emirates

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Novotel Suites Mall of the Emirates

Photo gallery for Novotel Suites Mall of the Emirates

Property amenity
Outdoor pool
Front of property – evening/night
Premium bedding, down duvets, minibar, in-room safe
Breakfast, lunch, dinner served; international cuisine

Overview of Novotel Suites Mall of the Emirates

8.2 out of 10 Very good
8.2/10 Very good

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
2A Street, Dubai, 283825
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business centre
  • Airport shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Sofa bed
  • Private bathroom
  • Separate bath and shower

Room options

View all photos for Suite, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Double Bed

  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Suite, 2 Single Beds

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Suite, Multiple Beds

Premium bedding, down duvets, minibar, in-room safe

Family Suite, Multiple Beds

  • 48 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Double Sofa Beds

About this area

What's nearby

  • In Al Barsha
  • Mall of the Emirates - 7 min walk
  • Souk Madinat Jumeirah - 38 min walk
  • Wild Wadi Water Park - 45 min walk
  • Ski Dubai - 1 min drive
  • Burj Al Arab - 7 min drive
  • Dubai Marina Mall - 10 min drive
  • The Walk - 12 min drive
  • Marina Beach - 14 min drive
  • Ibn Battuta Mall - 13 min drive
  • Aquaventure - 17 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 28 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 40 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 50 min drive
  • Mashreq Metro Station - 8 min walk
  • Mall of the Emirates Station - 12 min walk
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • The Cheesecake Factory - 6 min walk
  • Texas De Brazil - 13 min walk
  • The Royal Budha - 3 min walk
  • Kapadokya Turkish Kitchen - 8 min walk
  • Spinzer Restaurant - 12 min walk
Map

About this property

Novotel Suites Mall of the Emirates

Putting you within a 10-minute drive of Mall of the Emirates and Wild Wadi Water Park, Novotel Suites Mall of the Emirates offers an airport shuttle (available 24 hours) for AED 170 per vehicle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Deli Botique, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a health club and a fitness centre. The property is only a short walk to public transportation: Mashreq Metro Station is 8 minutes and Mall of the Emirates Station is 12 minutes.

Languages

Arabic, English, French, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 180 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child (16 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Ski area nearby
  • Sledging nearby

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Sofa bed
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Deli Botique – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Ezaz Bar – This bar specialises in international cuisine. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 10.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 70 for adults and AED 40 for children
  • Airport shuttle service is offered for an extra charge of AED 170 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Suite Novotel Emirates Mall
Suite Novotel Hotel
Suite Novotel Hotel Emirates Mall
Suite Novotel Mall Emirates
Suite Novotel Mall Of The Emirates Hotel Dubai
Novotel Suites Dubai Mall Emirates Hotel
Novotel Suites Emirates Hotel
Novotel Suites Dubai Mall Emirates
Novotel Suites Emirates
Novotel Suites Mall of the Emirates Hotel
Novotel Suites Mall of the Emirates Dubai
Novotel Suites Mall of the Emirates Hotel Dubai

Frequently asked questions

Does Novotel Suites Mall of the Emirates offer free cancellation for a full refund?
Yes, Novotel Suites Mall of the Emirates does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Suites Mall of the Emirates?
As of 22 September 2023, prices found for a 1-night stay for 2 adults at Novotel Suites Mall of the Emirates on 25 September 2023 start from S$77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Suites Mall of the Emirates?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Suites Mall of the Emirates?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Novotel Suites Mall of the Emirates?
Sorry, pets aren't allowed.
Is parking offered on site at Novotel Suites Mall of the Emirates?
Yes, there's free self parking.
Is an airport shuttle service offered by Novotel Suites Mall of the Emirates?
Yes, an airport shuttle is available. The charge is AED 170 per vehicle one-way.
What are the check-in and check-out times at Novotel Suites Mall of the Emirates?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Novotel Suites Mall of the Emirates and nearby?
Have fun with nearby winter activities such as sledging, snow tubing and skiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a health club and a garden.
Are there restaurants at or near Novotel Suites Mall of the Emirates?
Yes, Deli Botique offers international cuisine.
What's the area around Novotel Suites Mall of the Emirates like?
Novotel Suites Mall of the Emirates is a short 8-minute walk from Mashreq Metro Station and 7 minutes' walk from Mall of the Emirates.

Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

Service is good. Room space is ok. Bathroom is not comfortable. Since it's named Novotel Suites, I supposed it would have a fridge with a freezer. Well, I didn't have...
Emin, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

Not a clean hotel
Very dirty hotel, the rating should be way lower. Toilet bowl had stains on it so disgusting
reza, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, nice area, close to Metro station.
Great value for the money. Amazing breakfast. The only thing that was upsetting is that even though we were on a line to check in, people kept on cutting un and the reception personnel would say nothing, thus encouraging a certain disorganization.
Ricardo M, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3 weeks at this oremises
Wonderful. Huge shout to Mr Hatim and mr Rana
MOINUL, 22-night family trip
Verified Hotels.com guest review

8/10 Very good

ALI, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel and Spacious Suites
Great hotel with great services and very friendly staff
Ahmad, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Brent, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rahim, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We liked having 3 beds for ourselves and 2 children. The breakfast was excellent and great value for money. The staff were very pleasant. We liked being able to walk to the Mall of the Emirates and the skytrain station there. Would not hesitate to recommend and stay here again.
Fiona, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic stay with novotel suites. They gave us a free upgrade on our room. Staff is extremely courteous and polite. They take extra care to look after each guest’s requests. Beautiful and shining clean rooms. Must visit again.
Priyanka, 2-night family trip
Verified Expedia guest review