Sensira Resort & Spa Riviera Maya – All Inclusive

Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

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Private beach, white sand
Private beach, white sand
3 outdoor pools, free cabanas, sun loungers
3 outdoor pools, free cabanas, sun loungers

Overview of Sensira Resort & Spa Riviera Maya – All Inclusive

Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property
All-inclusive beachfront hotel with spa, near Puerto Morelos Beach

8.8/10 Fabulous

140 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Free babysitting
  • Free supervised childcare
  • Fitness center
  • Children's pool
  • Spa tub
  • Waterslide
For families
  • Babysitting (free)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On a private beach
  • Puerto Morelos Beach - 8 min walk
  • Petempich Bay - 1 min drive
  • Crococun Zoo - 8 min drive
  • Costa Occidental de Isla Mujeres National Park - 19 min drive
  • Puerto Morelos Town Square - 16 min drive
  • Puerto Morelos Reef - 18 min drive
  • Ojo de Agua Beach - 20 min drive
  • Xoximilco - 13 min drive
  • Cancun Country Club - 18 min drive
  • El Rey Polo Country Club - 23 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive
  • Cozumel Intl. Airport (CZM) - 27.9 miles/45 km

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

Sensira Resort & Spa Riviera Maya – All Inclusive is a great choice for your beach stay in Puerto Morelos. There's plenty of fun with the 3 outdoor pools and outdoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. La Pergola serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a free kid's club, a poolside bar, and a fitness center.

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 359 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free babysitting
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Grocery/convenience store
  • Children's menu
  • Children's games
  • Toys

What to do

  • On a private beach
  • Shopping
  • Pool table

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (6771 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers

Facilities

  • Built in 2020
  • ATM/banking
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • 3 outdoor pools
  • Art gallery on site
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Inspiration Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

La Pergola - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Galerie Des Sens - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Finca de Ana - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Rodeo Grill - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Tentazione - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards, debit cards and cash. Cash is not accepted. 

Also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.5/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

it was a dream come through just over the mountain it was so perfect, best customer service a 15 out of 10
Michael S, 5-night romance trip
Verified Expedia guest review

6/10 Good

Sarah, 8-night trip
Verified Expedia guest review

10/10 Exceptional

smaller property very easy to get to everything. Liked all the options for kids small and bigger. Food wqas great service great really nothing to nit pick about
Steven J, 8-night family trip
Verified Expedia guest review

6/10 Good

It’s a beautiful resort and offers a lot of indoor activities for kids of all ages which is a plus but if your going to a resort, your going for the outdoors and the problem is the pools… they are very cold. Very few adults or kids if any were in the pools and the cool wind didn’t help (this is something the resort can’t control) but warm pool water would help There was very little entertainment as well
Raquel, 3-night family trip
Verified Expedia guest review

8/10 Very good

This is a really amazing family friendly resort, very clean, the staff work very hard to upkeep everything. Lots of kid friendly activities, the kids club is amazing, there is lots to do inside the kids club but also the staff is very interactive with the kids doing really unique activities with them. I just wish the beach was better, the staff works very hard to keep it clean but I think it’s just in an area that’s prone to sea weed which makes the beach pretty much unswimmable most of the time. Food was good, I like how the restaurants were all casual atmosphere which is very convenient with the kids. And concierge is very helpful at arranging taxi rides to nicer beaches, felt safe off the resort as well.
Sergey, 7-night family trip
Verified Orbitz guest review

10/10 Exceptional

Very good
david, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great family stay
Family of 4 kids 5 and 3. Sensira was the best resort for families that we have stayed at. So many activites for kids of many ages. There was always something to do. Resort is very well laid out and in a beautiful setting. Highly reccomend it. Amyone going their should have a great stay whether family or as adults only. Food was good in the buffett and in the 3 speciality restuarants. Mexican, Italian and Steakhouse. Check in service level was underwhelming. They need to be more welcoming and knowledgeable about the resort and whats happening. Service at the restaurants, buffet, and tea house was excellent. At the Buffett Luis is a fantastic server and extremely friendly. We were fortunate to have had him on day 2 of our stay and then specifically asked for him at breakfast and lunch thereafter.
David, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and great location. The buffet was terrible (use room service instead) and the restaurants were ok. Great place for a Relaxing getaway.
Yolanda, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Kseniia, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Sensira Resort is absolutely beautiful. I was a little skeptical about a few things from reading the reviews but after staying three nights at this resort I definitely give them a 5/5! The rooms are very well kept and clean, they come and tidy the room up every day, which I loved. I noticed people cleaning throughout the hotel all day. The food and drinks were good, lots of different options to choose from. The staff are all very nice and helpful. This was my first experience out of the country, from the US, and I am glad I spent it here!
Whitney, 3-night romance trip
Verified Expedia guest review