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Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property
Puerto Morelos beachfront hotel with free water park, spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

3 outdoor pools, free pool cabanas, pool loungers
View from room
Premium bedding, pillow-top beds, free minibar, in-room safe
View from room
Private beach, white sand

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Children's pool
  • Hot tub
  • Waterslide
For families
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television
The price is S$412
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Ruby Suite

Premium bedding, pillow-top beds, free minibar, in-room safe

Ruby Suite

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Pillow-top bed
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire, 2 Bedrooms

Premium bedding, pillow-top beds, free minibar, in-room safe

Sapphire, 2 Bedrooms

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
2 bedrooms
  • 75 sq m
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Single Bunk Bed

View all photos for Agatha King

Premium bedding, pillow-top beds, free minibar, in-room safe

Agatha King

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Agatha Queen

Premium bedding, pillow-top beds, free minibar, in-room safe

Agatha Queen

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Amber Room

Premium bedding, pillow-top beds, free minibar, in-room safe

Amber Room

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Pillow-top bed
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire Room

Premium bedding, pillow-top beds, free minibar, in-room safe

Sapphire Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

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About the area

Map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 1 min walk - 0.0 km
  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.2 km
  • Puerto Morelos Beach - 14 min drive - 10.8 km
  • Puerto Morelos Town Square - 16 min drive - 12.6 km
  • Ojo de Agua Beach - 16 min drive - 13.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 27.9 miles/45 km

Restaurants

  • ‪Sensai - ‬16 min drive
  • ‪Casa del Mar - ‬16 min drive
  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Coco Café - ‬19 min drive
  • ‪Desires Music And Sports Bar - ‬19 min drive

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

Sensira Resort & Spa Riviera Maya – All Inclusive is a great choice for your beach stay in Puerto Morelos. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and aromatherapy. La Pergola serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a free kid's club, a poolside bar and a fitness centre. Fellow travellers love the pool and helpful staff.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 359 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Local/corner shop
  • Children's menu
  • Children's games
  • Toys

What to do

  • On a private beach
  • Shopping
  • Pool table

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (6771 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Romance packages

Facilities

  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • 3 outdoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Water slide
  • Banquet hall
  • Reception hall
  • Walkway to water

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Step-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Spa

Inspiration Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

La Pergola – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Galerie Des Sens – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.
La Finca de Ana – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Rodeo Grill – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.
La Tentazione – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.91 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Frequently asked questions

Does Sensira Resort & Spa Riviera Maya – All Inclusive offer free cancellation for a full refund?
Yes, Sensira Resort & Spa Riviera Maya – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sensira Resort & Spa Riviera Maya – All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Sensira Resort & Spa Riviera Maya – All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sensira Resort & Spa Riviera Maya – All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Sensira Resort & Spa Riviera Maya – All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Sensira Resort & Spa Riviera Maya – All Inclusive and nearby?
Sensira Resort & Spa Riviera Maya – All Inclusive has 3 outdoor pools, a private beach and a spa, as well as a fitness centre and an arcade.
Are there restaurants at or near Sensira Resort & Spa Riviera Maya – All Inclusive?
Yes, La Pergola offers international cuisine.
Does Sensira Resort & Spa Riviera Maya – All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sensira Resort & Spa Riviera Maya – All Inclusive like?
Sensira Resort & Spa Riviera Maya – All Inclusive is located a short 1-minute walk from Petempich Bay.

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing
They always try thier best for performing. Friendly and lovely staffs.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gordon, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peelbong, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edwin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edwin, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Lexus, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Like hotel service don’t like beach
Liliya, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Mark Vincent, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Great Stay Again!
Enjoyed stay once again! Sensira is so secluded, relaxful, & great for families. It is now the down season, yet the staff is extremely helpful & kind. The scents of the lobby & other areas of the resort put you at peace. The view is beautiful & the many pools make the complex easy to navigate. It is safe & easy to keep track of your children. There are so many cool hidden spaces along with bars that need to be used more. Only disappointment was not having the dinner buffet open. The restaurants are good, but the choices in the past of the dinner buffet was amazing. Staff were extremely helpful & kind helping my family celebrate our wedding anniversary.
Matthew, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Love the resort, the only thing was that there was a lot of seaweed and we couldn’t use the beach. Love the staff
maria rebeca, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Our family really enjoyed this resort! It was clean, the staff was very friendly, the food was good, the resort was very quaint and not overly busy. Would definitely go back again.
Jeffrey, 7-night family trip
Verified Expedia guest review

8/10 Very good

Jessica Absher David, 6-night trip
Verified Expedia guest review

10/10 Exceptional

I had a a surgical procedure during my stay. The butler and conceriege staff went above and beyond to bring several of the nightly dinner experiences to me since I was unable to get out. In addition the staff went above and beyond just going the extra mile in order for me to enjoy my stay.
Nekia Marie, 5-night trip
Verified Expedia guest review

8/10 Very good

The areas for the children were great
Derrick, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Kids really enjoyed it.
Piero, 6-night family trip
Verified Expedia guest review

8/10 Very good

The beach was unfortunately full of seaweed. However the property was filled with amazing amenities, amazing staff and clean! Highly recommend if you are travelling with children!
JOHN DAVID, 9-night family trip
Verified Expedia guest review

8/10 Very good

Buffet food very limited.and dinner have limited options.after nine you don’t have options for snack
Liza jose, 4-night family trip
Verified Expedia guest review

8/10 Very good

The Mexican restaurant was extremely delicious! 10/10 very kid friendly!
Christian Preciado, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great vacation, staff, cleanness, food…
Minelica, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Very good property.
Florida, 11-night trip
Verified Expedia guest review

6/10 Good

The stuff service is was amazing, Very welcoming and helpful. Specially Vector The bartender ,He made our stay an forgetful.
Rahel, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

The property is well maintained , great and friendly staff , delicious food . I didn’t like the ocean there was so unclean.
Mina, 5-night family trip
Verified Expedia guest review

6/10 Good

We recently stayed at this hotel and found it to be quite enjoyable for the kids, with a decent amount of activities for all ages. However, we were disappointed with the dining experience. The food quality was not great, and the restaurant often ran out of items, regardless of the time of day. Despite the first-come, first-served policy, we noticed that others were allowed in before us on multiple occasions. Additionally, the food was frequently cold, which was quite frustrating. Improvements in the dining service would make a big difference.
Joumana Nisan, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

El Hotel es excelente para ir con la familia especialmente si son niños pequeños. Fui con mi esposa e hija de 5 años y la pasamos espectacular. Las opciones para la niña desde la piscina, Club Kid’s, Trampolín, Cine, área de video juegos, etcétera…. muchas opciones para que se divertirá en lo que Yo me relajaba en la piscina. Las habitaciones muy cómodas y muy limpias, el room service aunque tardaba de 45 a 55 minutos era excelente. El staff del hotel de todas sus facilidades son excelentes siempre dispuestos a ayudarte en cualquier petición o servicio que necesitarás. Las comidas del bufete y los restaurantes son muy buenas también tienen una buena variedad. En overall es una execelete opción para pasar unos dos con la familia en un ambiente bien familiar, tranquilo y seguro. Definitivamente si vuelvo a Cancún será mi primera opción. Muchas gracias a todo el staff por hacer de nuestras vacaciones una buena experiencia.
Felipe, 8-night family trip
Verified Expedia guest review

2/10 Poor

BEWARE OF FOOD POISONING!! We recently stayed at Sensira and it was extremely unfortunate that most of our group did not get to enjoy our vacation. Out of 21 of us, 11 of us (including children), got extremely sick. Symptoms included throwing up numerous times and diarrhea for days. We had pre-booked a non-refundable excursion to Xplor that some of the group had to miss out on because they were so sick. We have traveled to Cancun and other parts of Mexico a dozen times and have never experienced something like this before. This is a clear representation of how their food handling has to be extremely unsanitary if these many of us got sick! The buffet had many food items not kept at proper temperatures and I am sure this where we most likely ate food that made us sick. Also, the main lobby, buffet and the kid entertainment area were extremely HUMID and HOT. If felt as if they had no AC. One of days it rained, they had leaks and wet spots all over the ceilings. I can only imagine the amount of MOLD they have build up. YOU HAVE BEEN WARNED!! DO NOT STAY HERE!
Anthony, 6-night family trip
Verified Expedia guest review