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The Piccadilly London West End

Luxury guesthouse with restaurant, near Leicester Square

  • Free WiFi
From
S$268

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65-73 Shaftesbury Avenue, London, W1D 6EX, England, United Kingdom
8.4.Very good.
  • Room in good condition but tiny. Friendly stuff and good location, but overall not quite…

    Jul 22, 2019

  • The hotel is in a great location, situated opposite Chinatown and within walking distance…

    Dec 16, 2018

See all 277 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Free WiFi
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 67 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Business center

Feel at home

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In London City Centre
  • Leicester Square - 3 min walk
  • Piccadilly Circus - 4 min walk
  • Oxford Street - 5 min walk
  • Trafalgar Square - 8 min walk
  • The British Museum - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Twin Room
  • Club Room
  • Deluxe Single Room
  • Deluxe Room
  • Club Twin Room
  • Junior Suite
  • Suite (Four Poster)

What’s around

Landmarks

  • In London City Centre
  • Leicester Square - 3 min walk
  • Piccadilly Circus - 4 min walk
  • Oxford Street - 5 min walk
  • Trafalgar Square - 8 min walk
  • The British Museum - 11 min walk
  • Big Ben - 19 min walk
  • Buckingham Palace - 19 min walk
  • London Eye - 20 min walk
  • Westminster Bridge - 22 min walk
  • Hyde Park - 22 min walk

Getting around

  • Heathrow Airport (LHR) - 29 min drive
  • London City Airport (LCY) - 22 min drive
  • Gatwick Airport (LGW) - 54 min drive
  • Luton Airport (LTN) - 43 min drive
  • Tottenham Court Road Station - 8 min walk
  • Charing Cross Station - 10 min walk
  • London (QQW-Waterloo Train Station) - 23 min walk
  • Piccadilly Circus Underground Station - 4 min walk
  • Leicester Square Underground Station - 5 min walk
  • Tottenham Court Road Underground Station - 8 min walk
map
See on map
65-73 Shaftesbury Avenue, London, W1D 6EX, England, United Kingdom

At a glance

Size

  • 67 rooms
  • Arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

At the property

Food and drink

  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness facilities
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility

Languages Spoken

  • Bulgarian
  • English
  • French
  • Hindi
  • Italian
  • Lithuanian
  • Portuguese
  • Romanian
  • Russian
  • Slovak
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 20-inch plasma TV
  • Cable TV channels
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 15.95 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted.

Also known as

  • Best Western London Piccadilly
  • Piccadilly Best Western
  • Shaftesbury Premier London Piccadilly Hotel London
  • Shaftesbury Premier London Piccadilly Hotel
  • Shaftesbury Premier London Piccadilly London
  • Shaftesbury Premier London Piccadilly
  • Piccadilly London West End Hotel London
  • Piccadilly London West End Hotel
  • Piccadilly London West End London
  • Piccadilly London West End
  • The Piccadilly London West End England
  • Best Western Piccadilly
  • Piccadilly London West End House London
  • Piccadilly London West End House
  • The Shaftesbury Premier London Piccadilly
  • Best Western Premier Shaftesbury London Piccadilly
  • Piccadilly London West End Guesthouse London
  • Piccadilly London West End Guesthouse
  • The Piccadilly London West End England
  • Piccadilly End Guesthouse
  • Piccadilly End
  • The Piccadilly London West End London
  • Best Western Piccadilly London
  • The Piccadilly London West End Guesthouse
  • The Piccadilly London West End Guesthouse London
  • Best Western Premier Piccadilly
  • Best Western Premier Piccadilly London
  • Best Western Premier Shaftesbury Piccadilly
  • Best Western Premier Shaftesbury Piccadilly Hotel
  • Best Western Premier Shaftesbury Piccadilly Hotel London
  • Best Western Shaftesbury Piccadilly

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Piccadilly London West End does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at The Piccadilly London West End.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, there's an onsite restaurant.
  • Have fun with nearby activities like cycling and hiking. The Piccadilly London West End also has a fitness center.
8.4.Very good.
  • 8.0.Very good

    Good location but could be better.

    A good location and quite modern. Well kept and maintained property. Negative points are - noisy corridors till late, on arrival all the linen in black sacks was blocking access along corridor to our room and the “upgrade” breakfast was only average. Only food available is Indian cuisine in the evening. Could do better for a purported 5*

    Matthew, 1 night trip, Oct 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay all round - thank you!

    Rooms were great and well equipped, all of the members of staff we came into contact with were lovely and helpful and it’s an incredible location for a stay to take in the best of the West End. We had a brilliant time and will be back!

    Morwenna, 2 night trip, Oct 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    If you like being in the mix of the center of London, near all the restaurants...this is the spot. Well maintained with wonderful staffing...

    Andrew, 1 night trip, Oct 3, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Me and my partner came here for his birthday, we stayed a total of 3 nights. I thought the hotel’s location was amazing as we had come to watch Les Mis at the Sondheim Theatre so that was literally less than a minute away! My main issue with the property was when we checked in there were short black hairs everywhere in the bathroom and on the bed sheets which was slightly off putting. Apart from this though we did enjoy the stay and would most likely stay here again!

    Jazz, 3 night trip, Sep 26, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    At its best a 3 star hotel not a 5 star. Naked live wiring in the room. When I reported the matter I was told they are fully booked. They thought it was reasonable to sell me a room in its condition.

    Gurmit, 2 night trip, Sep 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    Lovely hotel. Doesnt look much from the outside but service was amazing and it was a very clean hotel. They had availability so they upgraded us for free to. 4 poster bed room. Was extremely clean and provided Elemis products for the shower. Staff were extremely friendly and helpful. Very central with leicester square a stone thrown away as wel as soho and china town.

    Lewis, 1 night trip, Sep 14, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Room was nothing special, street noise unbearable. Combination of this and hard pillows meant I barely slept. “Check in from 2 “…… meant room ready at 4.45. Won’t bother returning. Overall poor value. The chap who checked in after me spent £80 less on his room! Very disappointed.

    1 night business trip, Sep 9, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    DO NOT STAY HERE!! DRUGS!!!

    This was the worst experience I have ever had at a hotel. I showed up at 2:30 pm my room was not ready till 6 pm. The 2nd night there was a loud knock at my door, it was the front desk manager, he accused me of having drugs in my room. The smell of marijuana was coming from the next room. I insisted that he call the police but he refused. The girls in the room next to me were High and Drunk. After he left they started banging on my door and threatening me for turning them in. I went to the FD manager and again asked that he call the police and AGAIN he refused! As I was down in the lobby he went upstairs and I assume he spoke with the two girls. Another 2 drunk women came into the lobby and started getting involved. The FD manager returned with the two girls, said he HAD found drugs in the room but would not call the police but would be asking them to leave. The other two women started verbally and physically abusing me and shouting homosexual slurs at me. The manager was panicking and still refused to call the police. I returned to my room, my wallet was opened on my bed and 500pounds had been stolen. As the hotel did nothing I did file a police report and will follow through. When I discussed my complaint with the General Manager the next day he refused any type of compensation because I called the Police. He said that if he gave me any compensation it would imply that they were at fault. DO NOT STAY AT THIS HOTEL!!!!!!!!

    Andrew, 7 night trip, Sep 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Layover

    Was just a one night stay for extra long layover. Service was excellent; each time upon entering or leaving there was a pleasant greeting. The only issue was the air conditioner either was above my pay grade or not functioning. Fortunately the windows were able to open so there was some relief from the humidity.

    henry, 1 night trip, Sep 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Courteous and friendly staff

    Very courteous and friendly receptionist . Room bigger than expected abd very well appointed .

    Morag, 1 night family trip, Sep 2, 2021

    Verified Hotels.com guest review

See all 277 reviews