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All properties in Xpu-Ha, Quintana Roo, Mexico

Barceló Maya Riviera - Adults Only - All Inclusive

Adults-only beachfront property with spa, near Ecopark Kantun Chi

  • Free WiFi in lobby and free parking
From
S$364

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Carr. Chetumal Puerto Juarez km 266.3, Xpu-Ha, QROO, Mexico
9.2.Superb.
  • our stay at Barcelo was wonderful! very clean. I would recommend this hotel. we have…

    Oct 2, 2021

  • Beautiful property & loved my room with the hot tub on balcony. The staff seemed…

    Aug 28, 2021

See all 516 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Walkable
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 850 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 5 bars/lounges
  • Full-service spa
  • 4 outdoor pools

What’s around

  • On the beach
  • Ecopark Kantun Chi - 14 min walk
  • Xpu-ha Beach - 14 min walk
  • Puerto Aventuras Marina - 2.8 mi / 4.5 km
  • Chac Mol Cenote - 2.9 mi / 4.7 km
  • Akumal Ecological Center - 9.4 mi / 15.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite Ocean Front Premium Level
  • Junior Suite
  • Junior Suite (Swim Up Premium Level)
  • Junior Suite, Oceanfront

What’s around

Landmarks

  • On the beach
  • Ecopark Kantun Chi - 14 min walk
  • Xpu-ha Beach - 14 min walk
  • Puerto Aventuras Marina - 2.8 mi / 4.5 km
  • Chac Mol Cenote - 2.9 mi / 4.7 km
  • Akumal Ecological Center - 9.4 mi / 15.1 km
  • Akumal Beach - 9.5 mi / 15.3 km
  • Yal-ku Lagoon - 10.8 mi / 17.3 km

Getting around

  • Cozumel Intl. Airport (CZM) - 20.7 miles/33.3 km
map
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Carr. Chetumal Puerto Juarez km 266.3, Xpu-Ha, QROO, Mexico

At a glance

Size

  • 850 rooms
  • Arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-6:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
  • Caters to adults only
*See fees & policies for additional details or extra charges

At the property

Food and drink

  • 5 restaurants
  • 5 bars/lounges
  • Swim-up bar
  • Poolside bar

Things to do

  • Number of outdoor pools - 4
  • Swim-up bar
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Miniature golf on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Pool sun loungers
  • Tennis on site

Working away

  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • Year Built - 2019
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Closed captioned TV

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Things to enjoy

  • Private spa tub
  • Individually furnished
  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 50-inch LCD TV
  • Cable TV channels

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

U-Spa has 26 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Tennis on site
  • Fitness classes on site
  • Miniature golf on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Sanitation services: USD 1.5 per night

Optional extras

  • WiFi is available in public areas for USD 12 (2-device limit, rates may vary)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts Visa, Mastercard, debit cards and cash.

Also known as

  • Barcelo Maya Riviera Resort Xpu-Ha
  • Barcelo Maya Riviera Resort
  • Barcelo Maya Riviera Xpu-Ha
  • Resort Barcelo Maya Riviera Xpu-Ha
  • Xpu-Ha Barcelo Maya Riviera Resort
  • Resort Barcelo Maya Riviera
  • Barcelo Maya Riviera
  • Barcelo Maya Riviera Adults
  • Barcelo Maya Riviera Adults Only All Inclusive
  • Barcelo Maya Riviera Adults Resort Xpu-Ha
  • Barceló Maya Riviera - Adults Only - All Inclusive Xpu-Ha
  • Barcelo Maya Riviera Adults Resort
  • Barcelo Maya Riviera Adults Xpu-Ha
  • Barcelo Maya Riviera Adults
  • Resort Barcelo Maya Riviera - Adults only Xpu-Ha
  • Xpu-Ha Barcelo Maya Riviera - Adults only Resort
  • Resort Barcelo Maya Riviera - Adults only
  • Barcelo Maya Riviera - Adults only Xpu-Ha

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Barceló Maya Riviera - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there are 4 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 6:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, there are 5 onsite restaurants. Nearby restaurants include Le Bistrot Chez Dede & Lalo (2.9 mi), Paparazzi (2.9 mi), and Dolce Vita (2.9 mi).
  • Have fun with onsite activities like windsurfing, snorkeling, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Barceló Maya Riviera - Adults Only - All Inclusive also has 5 bars and private rooftop hot tubs, as well as a fitness center and a garden.
9.2.Superb.
  • 8.0.Very good

    Great new Adults only resort, staff 5 stars *****

    We all had a great time at Barceló Maya Riviera Adults only resort.... the servers and hosts went above and beyond!! The Mexican resort at this resort had a taco section where you sat around the kitchen was a great experience. The staff: Felipe Solis our server, Juan Hernandez and Jhonny Hernandez the cooks and Elena Garcia another server treated us like family! I hope management recognizes them for the exceptional service!!!!

    Silvia, 6 night trip with friends, Jul 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The buffet was open and had a good variety of choices. The other restaurants were also very good. Plan ahead to make reservations for them, but one night I didn't have a reservation and was still able to get a seat with a 5-10 min wait. The pool was also great as we spent most of our time there. The beach did have lots of seaweed/kelp but if you walk towards the neighboring resort the water was clear. You also have access to the other barcelo resorts but the Maya Riviera was the best one, with a higher quality of food and atmosphere. The service was also good, servers were always friendly and attentive.

    2 night romance trip, Jul 11, 2021

    Verified Expedia guest review

  • 4.0.Fair

    The customer service was poor for the most part. Some workers were lacked hospitality and good customer service. It was disappointing.

    5 night trip with friends, Jul 7, 2021

    Verified Expedia guest review

  • 6.0.Good

    The customer service was poor. Bartenders and waitresses were not friendly and it seems like they needed more hospitality and customer service training. The resort grounds and rooms were updated, modern and clean. Food and drinks were average. Buffet restaurant closed early and there was not much night life or evening entertainment at the adults only resort.

    5 night romance trip, Jul 7, 2021

    Verified Expedia guest review

  • 6.0.Good

    The food was fair, in the buffet always cold. The waiters take hours to bring drinks, salt, sugar and whatever you need. The restaurants are nice and clean but the food is so-so. It's supposed to be all you can eat but they refuse to give you everything you want to try. The best is the Mexican. It was very difficult to get a table in the other restaurants in the complex, the steak house was horrible !!!! Service and food !! The best restaurant was in the Caribbean, at the barcelo palace but it is very difficult to find a table. In my friends' room there was an open beer in the refrigerator, it means that they did not clean well. The building is very nice and modern but the food and service leave a lot to be desired.

    7 night romance trip, Jul 6, 2021

    Verified Expedia guest review

  • 2.0.Poor

    The check took an around and charged me for room that i actually had booked by expecta.com of 210.00 dollars. Paid another Mexican tax of 11.00 dollars.

    7 night family trip, Jul 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Check I was a little troubling after a long trip.

    7 night trip, Jul 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The size of the hotel. Something that I didn’t like was The entertainment it was not enough entertainment for a hotel that is only for adults.Every day the DJ have the same music that the day before.. Super boring entertainment. I would think that being a hotel for adults at night was going have like a night club…

    5 night family trip, Jul 2, 2021

    Verified Orbitz guest review

  • 8.0.Very good

    Super friendly staff. The staff did a excellent job maintaining cleanliness of the facilities.

    5 night romance trip, Jun 29, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The restaurant’s was amazing and food very good

    5 night romance trip, Jun 28, 2021

    Verified Expedia guest review

See all 516 reviews