Paseo de la Colina s/n, Colonia Vista Hermosa, Ixtapa, GRO, 40880
What's nearby
El Palmar Beach - 6 min walk - 0.6 km
Marina Ixtapa - 4 min drive - 4.0 km
Zihuatanejo Bay - 9 min drive - 6.8 km
La Madera Beach - 19 min drive - 8.5 km
La Ropa Beach - 22 min drive - 10.3 km
Getting around
Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 17 min drive
Area shuttle (surcharge)
Shopping centre shuttle (surcharge)
Free beach shuttle
Restaurants
Subway - 16 min walk
Restaurante la Palapa - 14 min walk
Bar Cascada - 12 min walk
Sushi Bar Kyoto - 13 min walk
Moon Bar - 6 min walk
About this property
Pacífica Resort Ixtapa All-Inclusive
At Pacífica Resort Ixtapa All-Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas and yoga, plus you'll have access to on-site scuba-diving and beach volleyball. The water park and outdoor pool provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and Ayurvedic treatments. La Ceiba, one of 5 restaurants, offers golf course views and serves light fare. Other highlights at this Mediterranean resort include a golf course, a poolside bar and a 24-hour health club.
All-inclusive
All-inclusive room rates at Pacífica Resort Ixtapa All-Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
English, Spanish
At a glance
Hotel size
110 units
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 5 PM
Express check-in/out available
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 4 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*
Supervised childcare*
Children's club*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site extended parking
Wheelchair-accessible parking on site
Free off-site parking nearby
Off-site
Area shuttle*
Free beach shuttle
Shopping centre shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8 AM–11 AM
5 restaurants
Bar/lounge
Poolside bar
Swim-up bar
Coffee shop
Free daily reception
Room service (late night)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's club (surcharge)
Water park access (surcharge)
Playground
Supervised childcare (surcharge)
What to do
Free beach shuttle
Beach yoga
Fitness classes
Beach volleyball
Golfing
Horse riding/hire
Scooter/moped hire
Segway hire/tours
Personal watercraft (motorised)
Scuba diving
Shopping
Beach nearby
Access to nearby outdoor pool
Access to nearby health club
Bike rentals nearby
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Snorkelling nearby
Skydiving nearby
Working away
Business centre
Meeting room
Computer station
Conference centre (129 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach cabanas
Free beach shuttle
Bike hire
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Segway hire/tours
Facilities
4 buildings/towers
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
24-hour health club
Golf course on-site
Golf driving range on-site
An outdoor pool
Water park access (surcharge)
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Water slide
Banquet hall
Mediterranean architecture
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
DVD player
42-inch plasma TV
Premium TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Coffee/tea maker
Dressing gowns
Iron/ironing board
Sleep well
Turndown service
Bed sheets provided
What to enjoy
In-room massage
Deck or patio
Separate dining area
Freshen up
2 bathrooms
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Microwave (on request)
Kitchen
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Spa
The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and thalassotherapy. The spa is open selected days.
Dining
La Ceiba – This poolside restaurant specialises in seafood and only serves light fare. Guests can enjoy drinks at the bar.
La Pampa Sport Bar – This beachfront cocktail bar specialises in Mexican cuisine and only serves dinner. Open daily.
El Faro – Overlooking the ocean, this fine-dining restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bugambilias – This beachfront family restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Tulipanes – This beachfront buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: MXN 95 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 220 to 1200 per person
Local area shuttle and shopping centre shuttle services are offered for an extra charge
Renovations and closures
The property is closed in December.
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Children's club access is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Is Pacífica Resort Ixtapa All-Inclusive currently open?
The property is closed in December.
Does Pacífica Resort Ixtapa All-Inclusive offer free cancellation for a full refund?
Yes, Pacífica Resort Ixtapa All-Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pacífica Resort Ixtapa All-Inclusive?
Yes, there's an outdoor pool.
Are pets allowed at Pacífica Resort Ixtapa All-Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Pacífica Resort Ixtapa All-Inclusive?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Pacífica Resort Ixtapa All-Inclusive?
Check-in start time: 4 PM; check-in end time: 5 PM. Check-out time is 10 AM. Express check-in and check-out are available.
What is there to do at Pacífica Resort Ixtapa All-Inclusive and nearby?
Have fun with on-site activities such as horse riding, volleyball and beach yoga, and practise your swing at the golf course. Additional recreation on-site includes fitness classes, volleyball and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Pacífica Resort Ixtapa All-Inclusive also has a water slide, a 24-hour health club and a sauna, as well as a picnic area, a garden and access to a nearby health club.
Are there restaurants at or near Pacífica Resort Ixtapa All-Inclusive?
Yes, there are 5 on-site restaurants, featuring beachfront dining, seafood and golf course views.
Does Pacífica Resort Ixtapa All-Inclusive have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a microwave.
Does Pacífica Resort Ixtapa All-Inclusive have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around Pacífica Resort Ixtapa All-Inclusive like?
Pacífica Resort Ixtapa All-Inclusive is in the heart of Ixtapa, a short 6-minute walk from El Palmar Beach.
Pacífica Resort Ixtapa All-Inclusive Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
21 July 2024
Tacy
Tacy, 1-night trip
Verified Expedia guest review
4/10 Fair
16 July 2024
The AC unit inside one of bedroom started to leak all over the floor. It kept my daughter up all night and she slipped on the water. Thank God she was able to hold on to something. The problem was reported to staff and I wasn’t even spoken to compensate the lack of sleep for my daughter and the issue of water all over the room. I was disappointed.
Jose
Jose, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
Greg
Greg, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 July 2024
The hotel has definitely improved greatly since covid. buffets and restaurants excellent and staff was wonderful. Thanks we will return
Greg
Greg, 3-night family trip
Verified Expedia guest review
6/10 Good
24 April 2024
Access to all the restaurants was restricted, the breakfast at the nicest restaurant was with a propertu seller.
Matthew
Matthew, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
17 February 2024
I’ve made repeated reservations, to Pacifica and always enjoy the staff and amenities the spa service is outstanding in Ixtapa hotels
Jesus
Jesus, 5-night trip
Verified Expedia guest review
10/10 Exceptional
18 January 2024
Jaime
Jaime, 2-night trip
Verified Orbitz guest review
6/10 Good
14 March 2023
Two out of four days without internet in the room then you charged me an extra 400mx. Room key did not work properly. Changed the cards out a couple times. Steak quality poor at el faro. I paid $388cdn a night for this resort and expected a lot more. Excellent service and view.
james
james, 4-night trip
Verified Orbitz guest review
10/10 Exceptional
13 May 2022
Todo esta e celente
domitila
domitila, 2-night trip
Verified Expedia guest review
8/10 Very good
8 April 2022
Way too many stairs!! Bad knees or bad legs? Do not go here! Anywhere you want to go on the property requires climbing or descending stairs.
There are NO elevators! Entryways are all outside.
The employees were all nice 👍, I enjoyed the fresh food, weather was perfect, bathrooms were always clean. Just too many stairs for old knees.
Cynthia
Cynthia, 7-night romance trip
Verified Expedia guest review
4/10 Fair
20 January 2021
Karen
Karen, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 November 2020
Just excellent
People were really nice and helpful in any thing you need it and very good service
FERNANDO
FERNANDO, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2020
Verified traveller
7-night trip
Verified Expedia guest review
8/10 Very good
10 September 2020
Watch your step
Property overall nice but lacks safety feature such as anti slip strips for stairs. More hand rails needed. Service was very good and the restaurants were wonderful.
greg
greg, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 February 2020
The staff is fantastic, friendly and efficient! They make you feel welcome and will assist you with any needs, even before you know you need something! The location is beautiful! The rooms are comfortable and relaxing.
Verified traveller
14-night trip with friends
Verified Orbitz guest review
10/10 Exceptional
20 February 2020
very nice staff great location , god food and beverage.
Graham
Graham, 9-night family trip
Verified Expedia guest review
10/10 Exceptional
17 February 2020
Verified traveller
14-night trip
Verified Expedia guest review
10/10 Exceptional
16 February 2020
Verified traveller
9-night trip
Verified Expedia guest review
6/10 Good
4 March 2019
Great location and very beautiful but there were no sidewalks from our room to the beach and the road was steep. Room was ok but bedroom was dark and little closet room.
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 February 2019
The resort is beautiful and the service provided by the staff is wonderful. The staff throughout the property wants to help guests and enjoy being of service. The resturants offer a wide selection and is good. The El Farro overlooks the bay and is beautiful at night. The resort is built in the hills and walking could be a challenge for some. We walked and it was good exercise. The resort offers nice vans available to take guests to their building. Still some stairs to rooms. There are timeshare invites and after several declines they did not pursue. The rep was very courteous. The weather was a consistant mid eighties and sunny. Wonderful vacation and will go back.
Cynthia
Cynthia, 7-night romance trip
Verified Expedia guest review
8/10 Very good
5 February 2019
The property was beautiful and well maintained. We had a king suite that was very clean and well maintained throughout our stay. A couple of negatives about the room - We could not get hot water in the shower on any day. The bed is very firm/hard and the pillows were mushy due to chip foam filling. The lock on the patio door kept jamming and took some fiddling to open and close however we did not use the patio that much. We stayed in the spa area which was very quiet and away from music and the usual daytime activities. The pool there was wonderful and again mostly quiet. The service for food and drinks at any of the pools was excellent. We ate at several restaurants and the food and selection was very good. The beach was very nice and even though it was quite a distance from the area where we stayed the shuttle service arrived quickly to our door every time we left the room. We never had to wait. The staff on the property were very friendly and helpful in spite of the language barrier on many occasions. The property is very large and built in and around very steep hills. We enjoyed the walking but if someone had mobility issues or struggled with walking up hill in the heat then they would need to consider another property. Over all we enjoyed our stay and would go back.
Geoff
Geoff, 6-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
1 February 2019
This property is unique in that it embraces true Mexican culture from the friendly staff, always willing to cater to your needs, villas are exceptional, clean & comfortable. Food is of average to good quality. Beach front palapas offer a great beach experience. This property would benefit by having the two on-site restaurants open each evening. Currently they are not. There are good restaurants nearby & market facilities are good in nearby Zihutanjeo & Ixtapa. Will certainly visit this place again. It is a timeshare property but guests are not hasselled.
Verified traveller
21-night romance trip
Verified Expedia guest review
8/10 Very good
30 January 2019
Good overall experience. Negatives were not very friendly or helpful reception upon check in and WiFi was so slow it was basically useless and some portions of facilities were not working. Apart from reception, very friendly and attentive staff.
Verified traveller
4-night trip
Verified Orbitz guest review
10/10 Exceptional
27 January 2019
Active, fun resort
Have stayed here many times trading timeshare, wish internet booking made some of the nicer rooms available. That being said, the room was clean and comfortable with that outstanding view! Note: the only rooms with the sea view are the "Junior Club" rooms. Others have golf course views. This a busy, almost frenetic, resort with lots to do. Great for kids. And you can find quiet spots. All inclusive, and the food is really pretty good with a lot of variety. Overall, a fun place to go.