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Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Bay of Banderas

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Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Couples treatment room(s), sauna, body treatments, aromatherapy
View from room
4 restaurants, breakfast, lunch, dinner served; Mexican cuisine
On the beach, beach umbrellas, beach bar
Krystal Grand Nuevo Vallarta – All Inclusive offers a tranquil retreat with an inviting beach bar, 18 holes of golf, and soothing spa treatments. Unwind in one of the three outdoor pools or relax on the sun-kissed terrace; then enjoy Mexican cuisine at one of four restaurants. With free bicycle rentals and helpful staff, this all-inclusive haven has left families feeling delighted.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free breakfast
  • Bar
  • Pool
  • 24/7 front desk
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Fitness centre
  • Free use of bicycles
  • Beach umbrellas
  • Children's pool
  • Beach bar
  • Pool bar

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television
The current price is S$423
includes taxes & fees
17 Mar - 18 Mar

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Junior Double Room, 2 Double Beds, Ocean View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Double Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Garden View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 2 Double Beds, Balcony, Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Room, 2 Double Beds, Balcony, Pool View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Bed

Free minibar, in-room safe, blackout curtains, iron/ironing board

Standard Queen Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
Private bathroom
Hairdryer
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Double Beds, Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 2 Double Beds, Sea View

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Pool Access, Ground Floor

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 1 King Bed, Pool Access, Ground Floor

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Beachfront

Free minibar, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Beachfront

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 55 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Room

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
Private bathroom
Hairdryer
Iron/ironing board
  • 34 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed OR 2 Double Beds and 1 Large Single Sofa Bed

View all photos for Luxury Room, 2 Double Beds, Partial Ocean View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Luxury Room, 2 Double Beds, Partial Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Garden View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Pool Access, Ground Floor

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 2 Double Beds, Pool Access, Ground Floor

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Classic With Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Classic With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Superior With Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Free minibar, in-room safe, blackout curtains, iron/ironing board

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Suite Junior With Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Premium With Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Premium With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732

What's nearby

  • Flamingos Golf Club - 2 min drive
  • El Tigre Golf at Paradise Village - 6 min drive
  • Nuevo Vallarta Beach - 6 min drive
  • Playa Bucerías - 8 min drive
  • Nayar Vidanta Golf - 8 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 19 min drive

Restaurants

  • ‪Don Rafael - ‬17 min walk
  • ‪La Botana - ‬18 min walk
  • ‪Riu Palace Piano Bar - ‬1 min walk
  • ‪Kulinarium - ‬19 min walk
  • ‪Rodizio - ‬4 min drive

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

At Krystal Grand Nuevo Vallarta – All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or sip a drink at the beach bar, plus you'll be within a five-minute walk of Bay of Banderas. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and aromatherapy. Hacienda El Mortero, one of 4 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a free kid's club and a poolside bar. Fellow travellers say great things about the helpful staff and family-friendly amenities.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 480 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Archery
  • Whale watching nearby

Working away

  • 8 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • 3 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 89
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 50-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Food and drink

  • High chair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Hacienda El Mortero – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required.
The Grill – This restaurant only serves dinner. Reservations are required. Open selected days.
Ayami – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open selected days.
Restaurante "O" – This buffet restaurant serves breakfast, lunch and dinner. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children are not allowed in the infinity pool.

Also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Frequently asked questions

Does Krystal Grand Nuevo Vallarta – All Inclusive offer free cancellation for a full refund?

Yes, Krystal Grand Nuevo Vallarta – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Grand Nuevo Vallarta – All Inclusive?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Krystal Grand Nuevo Vallarta – All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Krystal Grand Nuevo Vallarta – All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Krystal Grand Nuevo Vallarta – All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Krystal Grand Nuevo Vallarta – All Inclusive?

No, this property doesn't have a casino, but Winclub Casino Platinum (15-min drive) and Vallarta Casino (16-min drive) are both nearby.

What is there to do at Krystal Grand Nuevo Vallarta – All Inclusive and nearby?

Have fun with on-site activities such as archery and cycling. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Krystal Grand Nuevo Vallarta – All Inclusive also has 5 bars and a fitness centre, as well as an arcade and a garden.

Are there restaurants at or near Krystal Grand Nuevo Vallarta – All Inclusive?

Yes, there are 4 on-site restaurants, featuring Mexican cuisine.

What's the area around Krystal Grand Nuevo Vallarta – All Inclusive like?

Krystal Grand Nuevo Vallarta – All Inclusive is located a short 3-minute walk from Bay of Banderas.

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Kerry, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Anthony, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Good stay
Overall good resort. Beautiful rooms and views.
Laurie, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shay, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Beach view suite stay 9/10
My experience overall was great. The food, in my opinion, was amazing. The mexican food that was available at the buffet was overall satisfying. While I personally would have preferred more mexican cuisine. I understand the various cuisine options. The reason why I did not give this place a 5 star was due to the lack of transportation from and to the airport. Also, upon arrival, we didn't have change or smaller bills. Therefore, we tipped the baggage porter what we could at that moment. Only to hear him cussing up a storm outside. Very unprofessional. While I was tempted to address this, I figured it was best to enjoy our stay and not let someone that petty ruined our stay. Shout out to Javier, who got promoted from the buffet to the Mexican restaurant. Congratulations, my friend. Also, thank you to the ladies who helped during our arrival.
Antonio, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joanie, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Francisco, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Loved the adult pool with swim up bar! Amazing servers always ready to bring u a beverage Amazing snacks throughout the day. Fish tacos!!
carmen lynn, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great experience
Christina, 4-night family trip
Verified Expedia guest review

4/10 Fair

The food was NOT edible, Room was dirty and house keeping spoke no english & would come @ 9 am when we asked them to come back later they did not understand & just never came back, it was hard to get bottles of water and as you know you cannot drink tap water so that was not great trying to preserve water bottles. If you want a chair at the adults only pool be prepared to get up @ 6am to put a towel on acouple chairs or you wont get a seat all day, there are two fans in the room and one fan did not work the other was swinging so bad we thought it was going to fly off the ceiling. They do give you a piece of paper so you can Whatsapp them if you have any issues but we got handed it from house keeping the day we were checking out so very tough to voice your concerns as there is no one there spoke good enough english
Chad, 4-night romance trip
Verified Expedia guest review

8/10 Very good

GLORIA A, 3-night trip
Verified Expedia guest review

8/10 Very good

I had a medical pack that needed freezing to keep medication viable. I gave it to Cesar, the concierge who assured me it would be frozen. He brought it back to me just before departing to the airport unfrozen, at room temperature. When I said the meds that go in it will be ruined costing me about $300.00 he said he is not responsible for my situation, that is my concern. I could have left the pack in my mini fridge but did not because of his previous assurances. The management were all in meetings, so I left with no resolution. I left my phone number and e-mail and have had no contact.
Murray Brent, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Nice people very attentive
Verified Travelocity guest review

10/10 Exceptional

We recently returned from our trip to the Krystal Grand. Last night, my wife and I looked at some of the recent reviews and reminded ourselves that reviews are often written by those keyboard warriors who have a small issue and take to places such as this to offer unfair opinions. No - I am NOT an employee / AI writer / etc... Here is our fair, honest opinion... Our stay was great! We booked the ocean view Jr. suite and it was well worth it! The altitude upgrade is also worth it as we were able to readily book all our a la carte dinners with ease. Our room was amazingly beautiful. Falling asleep the waking in the morning to the sound of crashing waves was amazing. The room was huge. The shower was awesome (rain, wand, or horizontal options) with endless hot water. The only flaw was the bed was a little too firm for my liking. However, my wife loved it (as she prefers a firm mattress). The adult pool was great, too. The service at the swim/walk up bar was always on point. Drinks were delicious. We went to the pool at various times throughout the day and were always able to find a lounge chair - one time we sat at the chairs / tables close by for 20 mins before something opened up. We did see someone rudely take a piece out of an employee because they came down and there were no open chairs - it was embarrassing, actually. We would ask one of the pool servers to keep an eye open for us...which they did. I will do another review to complete thoughts
Clifton, 7-night romance trip
Verified Expedia guest review

6/10 Good

Jessica Marie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Leanne, 7-night trip
Verified Expedia guest review

2/10 Poor

Worst property
maria, 4-night family trip
Verified Expedia guest review

2/10 Poor

To start the check in was in different places. This place had different colors of bracelets to Identify the status. They could never explain which color gives you more than the other. The check in staff members were the rudest! They gave everyone the same type of alcohol and it was always bottom shelf stuff. The buffet quality was very low! Food didn’t looked appetizing and it was impossible to get a reservation in the two restaurants they had. They wanted me to charge me 500 just to replace my key for my room. On one of the night's we ordered room service they took 2 Hours to deliver our food. The furniture was outdated and dirty.
Leonor, 4-night trip
Verified Expedia guest review

6/10 Good

Great location, pools, and beach. Good choice if looking for quiet R&R. Not a lot of night life for adults and lacking activities for teens. Clean but would benefit from staff keeping on top of collecting dishes, garbage, and general tidiness. Restaurants are ok, Mexican restaurant and Italian were great, but buffet and other restaurants mediocre. Staff at buffet not very attentive (asking several times to get spoons, or more napkins, coffee, etc.), staff at restaurants are much better. Love that they have a coffee shop that makes specialty coffees. Nice gym. Overall a 7/10.
Naomi, 5-night trip with friends
Verified Expedia guest review

6/10 Good

IRENE, 7-night trip
Verified Expedia guest review

10/10 Exceptional

It has a pool area only for adults and it's by the beach. Buffet is also close to the ocean so you get nice views while eating.
Laura, 3-night family trip
Verified Travelocity guest review

8/10 Very good

5-night trip
Verified Hotels.com guest review

6/10 Good

We had issues almost the entire trip, issues with room services, restaurant reservations, shower heads and water temp. For how much we spent to get there and stay there I would say it was a 5.5 out of 10. This was our 5th trip to Puerto Vallarta and would not return to this property.
Kristina, 4-night trip with friends
Verified Expedia guest review

6/10 Good

N/A
Abel, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Jaime, 3-night trip
Verified Hotels.com guest review