Cititel Express Kota Kinabalu

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Studio Suite | In-room safe, desk, blackout drapes, free WiFi
Superior Triple Room (newly refurbished) | In-room safe, desk, blackout drapes, free WiFi
Studio Suite | In-room safe, desk, blackout drapes, free WiFi
Studio Suite | In-room safe, desk, blackout drapes, free WiFi

Overview of Cititel Express Kota Kinabalu

Cititel Express Kota Kinabalu

3.0 star property
3-star hotel with restaurant, near Kompleks Asia City

7.4/10 Good

705 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
  • Laundry facilities
The price is S$47
Price available on 11/10/2022
Map
N0.1,Jalan Singgah Mata1,Asia City, Kota Kinabalu, Sabah, 88000
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Front desk safe
  • Vending machine
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Concierge services
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

About this area

What's nearby

  • In Downtown Kota Kinabalu
  • Imago Shopping Mall - 7 min drive

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 13 min drive
  • Tanjung Aru Station - 5 min drive

About this property

Cititel Express Kota Kinabalu

3-star hotel in the heart of Downtown Kota Kinabalu
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a business center at Cititel Express Kota Kinabalu. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also find perks like:
  • Free self parking
  • Continental breakfast (surcharge), a 24-hour front desk, and free newspapers
  • Concierge services, a front desk safe, and smoke-free premises
  • Guest reviews say good things about the overall value, helpful staff, and location
Room features
All guestrooms at Cititel Express Kota Kinabalu feature comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 275 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10 AM
  • Restaurant
  • Coffee shop
  • Water dispenser

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 2009
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Continental breakfast is offered for an extra charge of MYR 18 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Cititel Express Kota Kinabalu
Cititel Hotel
Cititel Hotel Kota Kinabalu Express
Cititel Express Kota Kinabalu Hotel Kota Kinabalu
Cititel Express Kota Kinabalu Sabah
Cititel Express Kota Kinabalu Hotel
Cititel Express Hotel
Cititel Express
Cititel Express Kota Kinabalu Sabah
Cititel Express Kota Kinabalu Hotel
Cititel Express Kota Kinabalu Kota Kinabalu
Cititel Express Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Does Cititel Express Kota Kinabalu offer free cancellation for a full refund?
Yes, Cititel Express Kota Kinabalu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Cititel Express Kota Kinabalu?
As of 7 October 2022, prices found for a 1-night stay for 2 adults at Cititel Express Kota Kinabalu on 11 October 2022 start from S$47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Cititel Express Kota Kinabalu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Cititel Express Kota Kinabalu?
Sorry, pets aren't allowed.
Is parking offered on site at Cititel Express Kota Kinabalu?
Yes, there's free self parking.
What are the check-in and check-out times at Cititel Express Kota Kinabalu?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Cititel Express Kota Kinabalu and nearby?
Recommended spots to visit include Kompleks Asia City (1-min walk) and Sedco Square (4-min walk), along with All Saint's Cathedral (5-min walk) and Centre Point (8-min walk).
Are there restaurants at or near Cititel Express Kota Kinabalu?
Yes, there's an onsite restaurant. The dining venue will be unavailable from October 25 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Old Village Seafood Restaurant (4-min walk), Sri Latha Curry House (6-min walk), and Sri Melaka Restoren (7-min walk).
What's the area around Cititel Express Kota Kinabalu like?
Cititel Express Kota Kinabalu is in Downtown Kota Kinabalu, a short 1-minute walk from Kompleks Asia City and 8 minutes' walk from Centre Point. Travelers say this hotel is in a good location.

Overall score and ratings

7.4

Good

7.6/10

Cleanliness

7.5/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

5.3/10

Eco-friendliness

8/10 Very good

Vui Hun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kho, 3-night trip
Verified Hotels.com guest review

8/10 Very good

great location
bin Ibrahim, 2-night business trip
Verified Expedia guest review

6/10 Good

Hossin, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Idrawati, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The room so dusty until i get my asthma attack...the room no enough lamp and dark...the bathroom very coZy n old..the staff not bery friendly .i heard some of staff talking back behind me eventhough i not far from them..overall bery terrible
4-night romance trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

8/10 Very good

Junaiddi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is clean and bed is comfy. There are many amenities nearby like seafood restaurants, eateries, pharmacies, shopping malls. Will definitely come back again!
Cyndi, 2-night business trip
Verified Expedia guest review

8/10 Very good

value for money
very good location. aircon and shower pressure works well. breakfast is substantial and tasty.
dubious red stain on bedsheet upon check in.
view from room
agnes, 3-night trip
Verified Hotels.com guest review