Av. Rafael Melgar, SMZ 2, MZ 4, Lote 4, Puerto Morelos, QROO, 77580
What's nearby
Ojo de Agua Beach - 1 min walk
Puerto Morelos Town Square - 3 min walk
Puerto Morelos Artists’ Cooperative - 3 min walk
Puerto Morelos Beach - 6 min drive
Crococun Zoo - 7 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 23.6 miles/38 km
Restaurants
Punta Corcho - 2 min walk
Merkadito del Mar - 1 min walk
La Sirena Restaurant, Lounge and Sports Bar - 2 min walk
Panna e Cioccolato - 2 min walk
Peninsula - 3 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Casa Velero Puerto Morelos
Casa Velero Puerto Morelos puts you within a 10-minute drive of Puerto Morelos Beach. Guests can enjoy the outdoor pool, and hiking/biking trails and snorkelling are nearby. Apartments feature kitchenettes and free WiFi.
Languages
English, Spanish
At a glance
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Internet
Free WiFi
Parking and transport
Free self-parking on site
Limited on-site parking
On-site parking includes off-street options
Family friendly
Children stay for free (see details)
Kitchenette
Stovetop
Toaster
Cookware/dishes/utensils
Bedrooms
Bed sheets provided
Bathrooms
Bath or shower
Toilet paper
Towels provided
Outdoor areas
Barbecue
Picnic area
Comfort
Air conditioning
Ceiling fan
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lifts
Upper floors accessible by stairs only
Wheelchair-accessible (with limits)
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Limited housekeeping
Safe
Window screens
Iron/ironing board
Luggage storage
Blackout curtains
Front desk (limited hours)
Things to do
Snorkelling nearby
Fishing nearby
Hiking/biking trails nearby
Safety features
Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
12 rooms
Access via exterior cooridors
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 32.57 per accommodation, per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Policies
This property does not have lifts.
Host has indicated that there is a carbon monoxide detector on the property.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Casa Velero
Casa Velero by Elevate Rooms
Casa Velero Puerto Morelos Apartment
Casa Velero Puerto Morelos Puerto Morelos
Casa Velero Puerto Morelos Apartment Puerto Morelos
Frequently asked questions
Does Casa Velero Puerto Morelos offer free cancellation for a full refund?
Yes, Casa Velero Puerto Morelos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Velero Puerto Morelos?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Casa Velero Puerto Morelos?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Velero Puerto Morelos?
Yes, there's free self parking. On-site parking includes off-street options.
What are the check-in and check-out times at Casa Velero Puerto Morelos?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Casa Velero Puerto Morelos and nearby?
Have fun with nearby activities such as fishing, hiking and snorkelling. Enjoy a swim in the outdoor pool or use the apartment's other amenities, which include a picnic area.
Does Casa Velero Puerto Morelos have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, cookware and a toaster.
What's the area around Casa Velero Puerto Morelos like?
Casa Velero Puerto Morelos is a short 1-minute walk from Arrecife de Puerto Morelos National Park and 3 minutes' walk from Puerto Morelos Town Square.
Casa Velero Puerto Morelos Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Amenities
8.0/10
Property conditions & facilities
4.0/10
Eco-friendliness
Reviews
6/10 Good
21 February 2024
Great location. Our room (#11) was smaller than it appeared in photos. Kitchenette very small and nothing provided except dish detergent. Hammocks were excellent addition but building could use some love. Not good value for money, we left early and found nicer cheaper places on the beach side.
Annette
Annette, 17-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 January 2024
Todo bien
Karla
Karla, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 November 2023
Just fine!
Very pleasant. Hosts were lovely and attentive.
I will return
Kathleen
Kathleen, 2-night trip
Verified Hotels.com guest review
6/10 Good
18 November 2023
The location couldn't really be better, as it was 2 minutes to the beach, restos and amenities. The two woman who were "managing" the place were very pleasant and helpful. The furnishings are comfortable and the beds adequate. However, the whole unit needs a good cleaning, dusting and maybe a little paint. As well, it would be a good idea to invest in some new pots, pans and utentsils. Considering the price, I'd say we got a good deal.
Charles
Charles, 1-night family trip
Verified Expedia guest review
2/10 Poor
29 July 2023
Italia
Italia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 April 2023
The price was great for the location, having a kitchenette and a rooftop patio. I'll definitely stay here again!
Kris
Kris, 3-night trip
Verified Expedia guest review
8/10 Very good
2 March 2023
Great place
Very convenient to the beach and in the middle of town. the hotel has great deck decks with hammocks and a pool.
The town was more expensive than we expected, but it is mostly a tourist town so that's to be expected. We'll definitely come back if we can.
NANCY
NANCY, 2-night trip
Verified Hotels.com guest review
6/10 Good
26 December 2022
Great location. Close to everything. Very basic accommodation. Kitchen is hardly worth it and was not clean. No hot water except in the shower. No toiletries just hand soap. Bed was broken we fixed ourselves. Posted rate was not what was charged. Costs 200 nightNsoap for dishes ehich were not clean..
Stanton D
Stanton D, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 September 2022
Very nice for the rate o paid.
1 block from the beach
Alejandro
Alejandro, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
10 April 2022
Casa Velero is a friendly and cheerful atmosphere. Lucy and her crew are the best. All requests were dealt with immediately.
Barbara
Barbara, 21-night trip
Verified Expedia guest review
6/10 Good
6 March 2022
Hotel is close to beach and town square. Easy to walk. Staff are friendly. Room has kitchen and full size fridge. Place is in bad condition and needs renovations. Next to nightclub so its very loud at night. Beds were rock hard and small. Seemed like there were extra fees and taxes.
Liam
Liam, 2-night romance trip
Verified Expedia guest review
8/10 Very good
26 February 2022
Loved the all new, modern room. The property gives opportunity to meet other travelers and they were all kind and helpful. When they ask what time you are arriving it’s because no one is there at times. We were unable to checkin or out and the guests watched our things while we went to an appointment returning hours later to find a lady that gave us a key to the room. No one was at the location when we left at ckout time. I was charged more than the quoted amount by Orbitz of 7.00 but no one to ask! The place is nice and would stay again but converse before arrival!!!
Brenda
Brenda, 1-night trip with friends
Verified Orbitz guest review
8/10 Very good
24 February 2022
An authentic Mexican stay. Most everything you need and in a great location close to town. The music from the neighboring bar was done around 10/11 each night and didn’t bother us. Lucy was amazing but does not speak english. Other residents smoked and if wafted into our room which wasn’t pleasant. We would stay here again.
Candee
Candee, 7-night trip
Verified Expedia guest review
10/10 Exceptional
17 February 2022
Calm, quiet, and good energy.
Lucy doesnt speak english but she is able to help with anything.
I liked being here.
Alexandra
Alexandra, 3-night trip
Verified Expedia guest review
2/10 Poor
7 February 2022
The property was one block from the beach
The cleaning lady was a great woman and very helpful
There were bugs in the room. Lot and lots of ants everywhere
The pool was the size of a hot tub
Run down place and when using the visa machine billed me over a $100 to use it
I would never stay here
Big mistake that I did
vicky
vicky, 7-night trip
Verified Expedia guest review
6/10 Good
5 January 2022
Nice place!
Very friendly and accommodating staff and the room was clean. The bed was not comfortable and there was quite a bit of noise at night which stopped about midnight.
The location is excellent.
Julie
Julie, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2022
The Casa is a wonderful old style Mexican hotel, nice clean rooms, a great deck with small pool for all to use and hang out in the afternoon or evening. Close to all stores, beach restaurants etc. What really makes Casa Valero a great place to stay is the manager/host Debra. If the owners are smart, they will give her a huge raise to make sure she stays for a long time. Loved our 2 weeks.
Clan
Clan, 12-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 December 2021
Jafari
Jafari, 2-night trip
Verified Hotels.com guest review
8/10 Very good
9 November 2021
Deborah was great! She personally greeted me and my fiance with a beer and home-made flavored water. Thanks so much for a wonderful experience!
Kinzo H.
Kinzo H., 3-night family trip
Verified Expedia guest review
10/10 Exceptional
12 June 2021
Fast and friendly check-in.
I had everything I needed the entire time.
Perfect!
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
20 May 2021
Deborah the site manager was amazing. She’s there to please her customer. If you need something or some information she will do what’s needed to help you. Great ocean view from the hotel patio and pool. Hotel was very clean and close to downtown. Some of the best restaurants in town were located five minutes away.
Verified traveller
6-night trip
Verified Orbitz guest review
10/10 Exceptional
2 May 2021
nice firm bed, good water pressure, clean, has safe, close to beach and restaurants.
Verified traveller
2-night trip
Verified Expedia guest review
6/10 Good
28 March 2021
If you’re getting a great price it’s worth it.
The place was friendly and extremely well located. It was stocked with things you need for a longer stay. Realistically it would be crowded with 4 people. The table in the kitchen only has 2 chairs. Things are quite dated and the beds were ok. A/C worked well. Totally average but if you’re getting a good deal then go for it.
Sara
Sara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 January 2021
Loved the location- walkable everywhere. Close to the beach. Beautiful view. Liked the pool and kitchen. Room7!
Verified traveller
3-night romance trip
Verified Expedia guest review
8/10 Very good
22 March 2020
We loved the manager, Patricia. She is wonderful and very eager to be helpful. We enjoyed the proximity to the beach, restaurants and town square. The turtles were fun to watch.
The one thing that was a nuisance was the need for a key to get in and to get out. There could have been a better locking system.
Unfortunately the construction next door was very loud all day long! We hope that is finished when we return!