Guests
All properties in Malacca City, Malacca, Malaysia

The Pines Melaka

4-star hotel in Malacca City with outdoor pool and restaurant

  • Free WiFi and free parking
From
S$68

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 174.
1 / 174Outdoor Pool
33, Jalan Tun Sri Lanang, Malacca City, 75100, Malaysia
7.8.Good.
  • it was all good, except the pillows needs replacement urgently. the pillow is almost…

    Feb 14, 2020

  • Excellent view. Very spacious. Great layout. Nice pool! Bedsheets were dirty.…

    Jan 27, 2020

See all 234 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Safe
Quiet
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 387 guestrooms
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Fitness center
  • 24-hour front desk

For families

  • Children's pool
  • Playground on site
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • On the riverwalk
  • St. Peter's Church Melaka - 4 min walk
  • Putra Specialist Hospital - 5 min walk
  • The Shore Shopping Gallery - 9 min walk
  • Kee Ann Food Street - 11 min walk
  • Sky Tower Melaka - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior King Room
  • Deluxe King Room
  • Executive Room, 1 King Bed
  • Poolside Suite King
  • Premier Room, 1 King Bed
  • Executive Room, 1 King Bed, Balcony
  • Executive Suite, 2 Bedrooms, City View
  • Superior Twin Room
  • Deluxe Twin Room
  • Deluxe King Room Only
  • Deluxe Twin Room Only
  • Superior King Room Only
  • Superior Twin Room Only
  • Executive Twin Room
  • Premier Twin Room, 2 Twin Beds
  • Executive Twin Room, Balcony
  • Poolside Suite Twin
  • Honeymoon Suite
  • Birthday Suite
  • Bridal Suite

What’s around

Landmarks

  • On the riverwalk
  • St. Peter's Church Melaka - 4 min walk
  • Putra Specialist Hospital - 5 min walk
  • The Shore Shopping Gallery - 9 min walk
  • Kee Ann Food Street - 11 min walk
  • Sky Tower Melaka - 11 min walk
  • The Shore Oceanarium - 11 min walk
  • Kampung Hulu Mosque - 15 min walk
  • Poh San Teng Temple - 15 min walk
  • Malay Living Museum - 16 min walk
  • Church of St. Francis Xavier - 16 min walk
map
See on map
33, Jalan Tun Sri Lanang, Malacca City, 75100, Malaysia

At a glance

Hotel size

  • This hotel has 387 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Coffee shop/café

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Bicycle rentals on site
  • Playground on site

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • Chinese
  • English
  • Malay
  • Portuguese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable depositPay at property

  • Deposit: MYR 100.00 per night

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa and Mastercard. Cash is not accepted. 

Also known as

  • Pines Melaka Hotel Malacca
  • The Pines Melaka Hotel Malacca City
  • Pines Melaka Hotel
  • Pines Melaka Malacca
  • Pines Melaka
  • The Pines Melaka Hotel
  • The Pines Melaka Malacca City

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Pines Melaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Ta Chi Nyonya House (3-min walk), Restaurant Lee (6-min walk), and Bulldog (6-min walk).
  • The Pines Melaka has an outdoor pool and a fitness center.
7.8.Good.
  • 2.0.Poor

    Very poorly managed and I think it is due to the owner or the management problem. Lifts were not working , check in cards were not working twice, hot water was not working, I over paid and they kept quiet about it, I wanted to upgrade and the staff didn’t bother to check. Conditions of the hotel is poor and dimly lit.

    1 night romance trip, Jan 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Modern, quiet and spacious. Staff are friendly. Mattress is not too soft, just nice to support the back.

    AONinja, 1 night trip with friends, Dec 10, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Good room but too long a waiting time.

    Long check in time. We gave up on breakfast given the super long q.

    Gary, 1 night trip, Dec 6, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Spacious room and great location But room without slipper, tooth brush and not clean upon check in

    Ken99, 1 night family trip, Dec 6, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Booked an additional poolside suite for my family as our company's dinner and dance is held here this year. I rarely leave negative feedback, but this is the worst hotel i've ever stayed. 1. Kettle doesnt work properly. It just doesnt stop boiling at all as the mechanism is spoilt. 2. Checked in to the room where i had to clean the floor myself as it is oily and sticky. 3. Given cup and coffee sachet but no teaspoon. 4. Flies found in the fridge. 5. Bedsheet doesnt fit properly, you can see part of the mattress. 6. Towels look very worn, colour changed, with holes. 7. Lift takes forever to come. I mean, literally forever. 8. You need to queue for breakfast, 20 minutes wait. 9. Breakfast variety is pathetic. Especially for children, since 90% of food is spicy, for breakfast, really? Even their live station serves tom yum noodle soup. So my son had nasi lemak rice, with chicken sausage that took 20minutes to top up, some peas and thats it. Lots of empty trays not topped up, no bowls for cereals. No cups for coffee, ice water is dirty with black residue. I would say forget this hotel and move on. The recognition that was previously awarded to this hotel is passé. Its tired and needs proper management team to make it good again.

    Shannie, 1 night family trip, Nov 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Overall quite satisfying but only the heater not hot enough when I have bath💪

    3 night trip, Oct 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    staff were very considerate and caring. i especially like the fact they seemed like friends more than service staff which is VERY GOOD. i would rate their service as excellent. good job guys !

    alanfoo, 3 night family trip, Oct 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Superb

    Great very spacious suite room;well appointed. Extremely accommodating and pleasant personnel. Room was clean and the bed very comfortable. Hotel is very well situated. Highly recommend his hotel.

    joel, 2 night romance trip, Oct 2, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Thumb Up!!!

    Good breakfast.Got bath tub in the room. Overall is very good. Wont regret staying in The Pines Melaka. Thumb Up!!!

    1 night romance trip, Sep 30, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    A good experience wth my family.looking forward with our next travel.keep it up the pines!😁

    Niszan, 1 night family trip, Sep 21, 2019

    Verified Expedia guest review

See all 234 reviews