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The Pines Melaka

Photo gallery for The Pines Melaka

City view
Outdoor pool
Outdoor pool
Outdoor pool
Poolside Suite Twin | Balcony

Overview of The Pines Melaka

The Pines Melaka

4-star property
Malacca City upmarket hotel with outdoor pool

8.2/10 Very good

868 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
The price is S$52
Price available on 26/02/2023
Map
33, Jalan Tun Sri Lanang, Malacca City, 75100

Room options

About this area

What's nearby

  • On the riverwalk
  • Jonker Street Night Market - 6 min drive
  • Dataran Pahlawan Melaka Megamall - 9 min drive

Restaurants

  • Bulldog - 6 min walk
  • Mei Sin - 7 min walk
  • Seri Sahabat - 7 min walk
  • Lu Yeh Yen - 8 min walk
  • Manis J Nyonya Restaurant - 8 min walk

About this property

The Pines Melaka

When visiting Malacca City, The Pines Melaka is a great choice to consider. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. Fellow travellers like the pool and helpful staff.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 387 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Coffee shop

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Restaurant

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Pines Melaka Hotel Malacca
Pines Melaka Hotel
Pines Melaka Malacca
Pines Melaka
The Pines Melaka Hotel
The Pines Melaka Malacca City
The Pines Melaka Hotel Malacca City

Frequently asked questions

Does The Pines Melaka offer free cancellation for a full refund?
Yes, The Pines Melaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Pines Melaka?
As of 27 January 2023, prices found for a 1-night stay for 2 adults at The Pines Melaka on 26 February 2023 start from S$52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Pines Melaka?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Pines Melaka?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Pines Melaka?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Pines Melaka?
Yes, there's free self parking.
What are the check-in and check-out times at The Pines Melaka?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at The Pines Melaka and nearby?
The Pines Melaka has an outdoor pool.
Are there restaurants at or near The Pines Melaka?
Yes. Nearby restaurants include Bulldog (6-min walk), Mei Sin (7-min walk) and Seri Sahabat (7-min walk).
What's the area around The Pines Melaka like?
The Pines Melaka is in the heart of Malacca City, a short 19-minute walk from Jonker Street Night Market and 5 minutes' walk from Putra Specialist Hospital. Travellers say that this hotel is in a good location.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.3/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Very good

Tay, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Tay, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great size rooms with good views of Melaka
Good sized rooms with great room. Has a lot of potential but really needs modernising. King size bed was short compared to others I’m 177cm and my heals were on the edge. Staff were helpful and maintenance carried out quickly when requested.
Ronald, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Overall the hotel room is good and comfortable. Only the breakfast (no much choice and even egg selection also limited) and restaurant staff service need to improve too.
Goh, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Not bad stay
Room is quite run-down and limited breakfast choice, compare to my 1st stay before covid period.15mins walk to jonkers street is a plus and staffs is friendly.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good service, friendly staff
Mohd Najib, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent room and view
Spacious and well designed room (we stayed in the executive room). Marvelous views of the river. Good location. Secure car-park.
Welsey C, 3-night trip
Verified Hotels.com guest review

6/10 Good

Nice room, nice staff, terrible wifi, average BF
The hotel is clean and the rooms are spacious and comfortable. The wifi is really awful and the tv signal goes off frequently. The room has a really old tv so the resolution quality is below average. There is a sort of kitchenette but it is for show as the drawers are empty (no cutlery or plates or glasses or anything). The notice about charges for bedsheets perhaps reveal how these things go missing often! Breakfast in Melaka hotels is usually just commercial and lacks soul.. so you have the standard nasi lemak, Chinese style rice porridge, scrambled eggs baked beans and canned chicken frankfurters, canned fruit-flavoured drink (not juice) and coffee and tea that tastes like it was made from instant powder. Reception, restaurant and housekeeping teams are all super friendly except for one hopeless night duty staff (who gave me wrong information while doing his work and barely looking at me).
Peng Eng Peter, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Short 2 days vacation trip
Our first trip since the pandemic and reopening of the borders. Overall it was a good stay but found it strange that they were not able to do an upgrade to a king bed for our room nor extend a late checkout time. There were hardly more than 10 tables occupied during breakfast time for both days. Is the hotel booking really so hot in demand. Extremely quiet too, and the carpark was occupied only on the first floor while the second was empty with two cars only plus ours.Visited the nearby teh Shore Mall....virtually a dead mall. Visited Jonker street, not crowded at all. Visited a chicken rice stall...empty of patrons...Strongly believe that the hotel is operating only at 25% capacity and shortage of staff. Called reception to have maintainance to check on a leaking bidet spray in the toilet and the guy said it was excess water and the toilet bowl system is somewhat faulty too...in need of repairs too.
2-night trip
Verified Hotels.com guest review

6/10 Good

Average hotel
It was just alright. Breakfast was a big disappointment. Only coffee available were pre-made white Hainanese coffee! Choice of food very limited.
Patricia, 3-night trip
Verified Hotels.com guest review