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Hotel FRANQ

4.0 star property
Luxury hotel with 2 restaurants, near Antwerp Market Square

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Photo gallery for Hotel FRANQ

Exterior
Lobby sitting area
Property entrance
2 restaurants, lunch served
Interior entrance
Located in the heart of Old Town, Hotel FRANQ offers a serene retreat with a garden and library. Connect to WiFi, indulge in meals at Restaurant FRANQ, or take advantage of bike rentals. The helpful staff has left a lasting impression on previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Gym
  • Bar
  • Electric vehicle charging point
  • Parking available
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Fridge
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is S$296
includes taxes & fees
22 Jun - 23 Jun

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room

1 bedroom, minibar, in-room safe, desk

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Room (Small)

1 bedroom, minibar, in-room safe, desk

Classic Room (Small)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cosy Room

1 bedroom, minibar, in-room safe, desk

Cosy Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

1 bedroom, minibar, in-room safe, desk

Family Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Luxury Suite

1 bedroom, minibar, in-room safe, desk

Luxury Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About the area

Map
Kipdorp 10-12, Antwerp, 2000

What's nearby

  • Green Square - 5 min walk - 0.4 km
  • Antwerp Market Square - 6 min walk - 0.5 km
  • Cathedral of Our Lady - 6 min walk - 0.5 km
  • Port of Antwerp - 15 min walk - 1.3 km
  • Antwerp Zoo - 16 min walk - 1.4 km

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 23 min drive
  • Brussels Airport (BRU) - 44 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 83 min drive
  • Antwerp-South Station - 7 min drive
  • Antwerp Central Station - 15 min walk
  • Antwerp (ZWE-Antwerp Central Train Station) - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Café De Zwaan - ‬1 min walk
  • ‪Thai By Sanito - ‬2 min walk
  • ‪Fiera Antwerp - ‬3 min walk
  • ‪Hotel FRANQ - ‬1 min walk
  • ‪Den Echo - ‬3 min walk

About this property

Hotel FRANQ

Located just 4 mi (6.4 km) from the airport, Hotel FRANQ offers a shuttle (available 24 hours). Guests can visit the fitness centre for a workout or grab a bite to eat at Restaurant FRANQ*, which is one of 2 restaurants and serves lunch and dinner. A bar/lounge, a terrace and a garden are other highlights at this luxurious hotel. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

Dutch, English, French

More about this property

VISIBILITY

At a glance

Hotel size

    • 42 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 4:00 AM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Belgian license plates must register their vehicle with the city in advance.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered on-site self-parking (EUR 34.00 per night)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Bike storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • Bike parking
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 99
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 16 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in hallways
  • Hallway handrail height (centimetres): 90
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 89
  • Front entrance ramp
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
STAR_OUTLINE

Special features

Dining

Restaurant FRANQ* – This fine-dining restaurant serves lunch and dinner. Reservations are required.
FRANQ Bar – This bar only serves light fare. Open daily.
La volta – This restaurant serves lunch and dinner. Reservations are required. Open selected days.

Awards and affiliations

The property is a member of Relais & Chateaux.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.97 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 28 per person
  • Airport shuttle service is offered for an extra charge of EUR 90 per room (one-way)

Children & extra beds

  • Cots/infant beds are available for EUR 30.0 per night
  • Rollaway beds are available for EUR 90.0 per night

Parking

  • Covered self-parking costs EUR 34.00 per night
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Also known as

Hotel Franq Antwerp
Franq Antwerp
Franq
Hotel FRANQ Hotel
Hotel FRANQ Antwerp
Hotel FRANQ Hotel Antwerp
HELP_OUTLINE

Frequently asked questions

Does Hotel FRANQ offer free cancellation for a full refund?

Yes, Hotel FRANQ does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel FRANQ?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel FRANQ?

Yes. Self-parking costs EUR 34.00 per night. Parking spaces may be limited. Electric car charging is available.

Is an airport shuttle service offered by Hotel FRANQ?

Yes, an airport shuttle is available. The charge is EUR 90 per room one-way.

What are the check-in and check-out times at Hotel FRANQ?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM. Check-out time is noon.

What is there to do at Hotel FRANQ and nearby?

Hotel FRANQ has a fitness centre and a garden.

Are there restaurants at or near Hotel FRANQ?

Yes, there are 2 on-site restaurants.

What's the area around Hotel FRANQ like?

Hotel FRANQ is a short 6-minute walk from Antwerp Market Square and 15 minutes' walk from Antwerp Zoo.

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Hotel FRANQ Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Bed
Restaurant
Old town
Bar
Shower

What guests liked

  • Breakfast was exceptional with fresh options, including pastries and cooked-to-order eggs. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Great location. Street was noisey especially early hours of morning food and service excellent. Rooms were good - bathroom cramped a little. Gym was poor.
Rod, 4-night trip

10/10 Exceptional

Very elegant hotel with great staff.
Nicole, 1-night trip

10/10 Exceptional

Great stay

This is a wonderful hotel with excellent staff located in a great location for shopping and eating.
Susan, 5-night trip

10/10 Exceptional

Gorgeous property with superb staff and rooms
Jason, 1-night trip

10/10 Exceptional

Fantastic Hotel

Very good hotel, short walk to the old town and not too far from the train station The hotel staff are fantastic and very obliging We would recommend this hotel to anyone looking for a luxury stay
Paul, 3-night trip

10/10 Exceptional

A beautiful hotel with high quality services and decor. I look forward to future visits.
Eddie, 2-night trip

10/10 Exceptional

Well located. EXCELLENT restaurant.
Philip, 2-night trip

10/10 Exceptional

The hotel and restaurant were lovely. Great location. Staff friendly and helpful. Would stay here again!
Sarah, 2-night trip

10/10 Exceptional

Netta was really helpful Beautiful hotel and great location
Ricky, 1-night trip

10/10 Exceptional

Beautiful hotel - very well appointed and well staffed. Rooms were a good size for Europe and beds very comfortable with nice linens. Especially loved the welcome glass of Prosecco during check in! Great stay and beautiful area!
Jayne, 2-night trip

6/10 Good

Fine

Nice hotel and good locations. Friendly staff and nice breakfast. But the condition of the rooms and corridors was outdated and needing maintenance.
Shahrooz, 1-night trip

10/10 Exceptional

Beautiful heritage hotel with great service!

The location is great , close to most of the sightseeing spots, but in a quiet location! Also, this hotel itself is full of beautiful history for you to explore! All the staffs are friendly and helpful, especially, the girl in the front desk, Marianne , who help me to book all the great restaurants during my stay!
Carl Hou, 2-night trip

10/10 Exceptional

Really enjoyed our stay. Great staff, room was spacious and good. Comfy bed. Really close to everything.
Wessel, 1-night trip

10/10 Exceptional

Everything was absolutely perfect!
Vincent, 1-night trip

10/10 Exceptional

Exceptional stay!

Everything was marvelous from the glass of Prosecco at checkin to the impeccable service to the very last minute. Cannot say enough about the solicitude of the staff.
Theresa, 3-night trip

10/10 Exceptional

Excellent hotel in a great location

Lovely hotel stay in Antwerp with the family. The staff are exceptional and the stay was very comfortable and pleasant. A great location just a couple blocks from the old town and a few blocks to the Diamond district. Make sure to ask the front desk for any recommendations you need as all their suggestions were great. We would definitely stay here again and recommend it highly.
David, 2-night trip

10/10 Exceptional

Good location about 5 minutes for the main square but far enough away to be quiet and not get disturbed by bars and restaurants
David, 3-night trip

10/10 Exceptional

The road works were challenging but the hotel coped very well with the limited access
Gillian, 3-night trip

10/10 Exceptional

Beautiful facility. Great staff. Convenient to sites.
Barb, 1-night trip

8/10 Very good

Comfortable, clean and great location

Weekend stay, our room faced the courtyard and was very quiet & comfortable. Hotel is well located within walking distance to old town & the port. We walked from the train station to the hotel and it was okay distance if you don’t have a lot of luggage but a taxi may be a better choice
2-night trip

10/10 Exceptional

I was so happy that I chose Hotel FRANQ for my last stop in Belgium - at the end of a trip when you start to get a little bit tired. The staff was remarkable, going above and beyond in every way. The room was spacious and comfy - the right amount of luxury without being stuffy. And, as a treat I had dinner one night at their Michelin starred Restaurant FRANQ and the food and the staff were amazing. I loved this place and would choose it again if I were to visit Antwerp again.
Donna, 2-night trip

8/10 Very good

Close to Eiffel and trains
Louis, 2-night trip

10/10 Exceptional

Lovely place to stay

Had a lovely night here on our Belgian tour. Couldn’t fault the hotel - great room, clean bathroom and good shower. Central location too. Road works outside the hotel but had no effect on our stay and didn’t notice any noise. Lovely touch was the glass of Prosecco on arrival.
Charlotte, 1-night trip

6/10 Good

The staff was very friendly and helpful. My biggest problem with this hotel is the bed. The bed was awful. Waking up on vacation sore and uncomfortable isn't ideal. The breakfast was wonderful as was the staff on duty for the breakfast.
Daniel, 1-night trip

10/10 Exceptional

The breakfast was exceptional with fresh breads, cheese, fruits, and juices. Eggs to order. Adding the breakfast option was well worth it. The bed is comfortable. Shower was spacious. Everything was great. The only exception is Road construction in front of the property but this is temporary as of 9/28/23.
David, 4-night trip