Carlton Hotel

Photo gallery for Carlton Hotel

Primary image
Minibar, desk, blackout drapes, free cribs/infant beds
Minibar, desk, blackout drapes, free cribs/infant beds
Minibar, desk, blackout drapes, free cribs/infant beds
Minibar, desk, blackout drapes, free cribs/infant beds

Overview of Carlton Hotel

Carlton Hotel

3.0 star property
Eco-friendly hotel with 1 bars, connected to the convention center, near Ghent ICC

9.4/10 Exceptional

489 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Bar
The price is S$132
Price available on 28/08/2022
Map
Koningin Astridlaan 138, Ghent, 9000
Main amenities
  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Airport shuttle
  • Coffee/tea in a common area
  • Front desk safe
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Stationsbuurt Noord

Getting around

  • Brussels Airport (BRU) - 34.9 miles/56.1 km
  • Ghent (GNE-Sint-Pieters Train Station) - 3 min walk
  • Ghent-Sint-Pieters Station - 3 min walk
  • Merelbeke Station - 9 min drive
  • Airport shuttle (surcharge)

About this property

Carlton Hotel

Carlton Hotel offers an airport shuttle (available on request) for EUR 85 per vehicle one-way. You can unwind with a drink at the bar/lounge, and cooked-to-order breakfast is available daily. Fellow travelers say great things about the helpful staff and location.

Languages

Dutch, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured onsite self parking (EUR 15 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle from 6:00 AM to 10:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Children stay free

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Visual fire alarm

Languages

  • Dutch
  • English
  • French

Room amenities

Be entertained

  • 22-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free international and long-distance calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Local maps

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of EUR 18 for adults and EUR 18 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 85 per vehicle (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per accommodation, per stay

Parking

  • Secured self parking costs EUR 15 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Guests can rest easy knowing there's a smoke detector on site.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Also known as

Carlton Ghent
Carlton Hotel Ghent
Carlton Hotel Hotel
Carlton Hotel Ghent
Carlton Hotel Hotel Ghent

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.7/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

6/10 Good

Good location near the train station, No AC and windows with no screen, the carpets are dirty, needs update.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Trip to Ghent
Location is excellent as we arrived by train. Short tram ride into the old part of the city and a day ticket on tram was 7.5 euros. Facilities are excellent, even includes a aelection of tea, coffee and a kettle ! We will be staying again at this hotel
mark, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gloria, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Jeffrey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very close to train station and hospitable staff! Bottled water refilled daily and you can ask for more upon request.
Ritchie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

.
Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable Stay in Ghent
Very close to the train station in a nice neighborhood. The reception staff are great especially the young woman who checked us in and gave us a great recommendation for Belgian food. The room was very large and most importantly, warm. We had a comfortable, king bed, and a tub shower combo. There was complementary still and sparkling water, tea, and coffee. The mini-bar had low-priced beer options.
Emily, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

excellent
excellent location - 1 min. walking from tram station to old city, very very friendly stuff, fantastic breakfast
shlomo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gem in Ghent
Our family love this place since all the people are friendly and supportive. Even they have flexible rate for pet depending on the size and the reasonable breakfast price for children. We wanted this kinds of hotel after experiencing greedy, grumpy and disrespectful hoteliers in the previous hotel. We were very happy staying here. This place is highly recommended!
HongKee, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very cute little hotel with amazing service. Deserves more than 3 stars
Veronika, 2-night trip
Verified Hotels.com guest review