Best Western City Centre

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Standard Room, 1 Queen Bed, Non Smoking | Soundproofing, iron/ironing board, rollaway beds, free WiFi
Standard Room, 2 Twin Beds, Non Smoking | Soundproofing, iron/ironing board, rollaway beds, free WiFi
Standard Room, 2 Twin Beds, Non Smoking | Soundproofing, iron/ironing board, rollaway beds, free WiFi
Standard Room, Multiple Beds, Non Smoking | Soundproofing, iron/ironing board, rollaway beds, free WiFi

Overview of Best Western City Centre

Best Western City Centre

3.0 star property
3-star hotel with bar/lounge, near La Grand Place

7.0/10 Good

511 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • 24/7 front desk
Map
Square Victoria Regina 9, Brussels, 1210
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • 24-hour front desk
  • Snack bar/deli
  • Luggage storage
  • Tour/ticket assistance
For families
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • In Lower Town
  • La Grand Place - 18 min walk
  • Royal Palace of Brussels - 8 min drive
  • Avenue Louise - 11 min drive
  • Tour & Taxis - 11 min drive
  • King Baudouin Stadium - 23 min drive
  • NATO Headquarters - 24 min drive
  • Atomium - 24 min drive

Getting around

  • Brussels Airport (BRU) - 25 min drive
  • Antwerp (ANR-Antwerp Intl.) - 56 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 62 min drive
  • Brussels-Congress Station - 6 min walk
  • Brussels-North Station - 9 min walk
  • Central Station - 16 min walk
  • Gillon Tram Stop - 6 min walk
  • Botanique-Kruidtuin Station - 7 min walk
  • Rogier Station - 7 min walk

About this property

Best Western City Centre

3-star hotel in the heart of Lower Town, rejuvenated in 2018
Close to La Grand Place, Best Western City Centre provides amenities like a bar. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Coworking spaces, an elevator, and smoke-free premises
  • Luggage storage and tour/ticket assistance
  • Guest reviews say good things about the overall value, central location, and helpful staff
Room features
All guestrooms at Best Western City Centre have comforts such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls. Guests reviews give good marks for the comfortable rooms at the property.
More amenities include:
  • Bathrooms with bathtubs and hair dryers
  • Coffee/tea makers, daily housekeeping, and phones

Languages

Dutch, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 69 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Bar/lounge
  • Snack bar/deli

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower

Accessibility

  • Elevator

Languages

  • Dutch
  • English
  • French

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 25.0 per night

Parking

  • Self parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

Guests can rest easy knowing there's a smoke detector on site.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts major credit cards, debit cards and cash.

Also known as

Best Western City Centre Brussels
Best Western City Centre Hotel Brussels
Best Western City Centre
BEST WESTERN City Centre Brussels, Belgium
Best Western City Centre Hotel Saint-Josse-Ten-Noode
Best Western City Centre Hotel
Best Western City Centre Hotel
Best Western City Centre Brussels
Best Western City Centre Hotel Brussels

Frequently asked questions

Does Best Western City Centre offer free cancellation for a full refund?
Yes, Best Western City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western City Centre?
As of 30 September 2022, prices found for a 1-night stay for 2 adults at Best Western City Centre on 9 October 2022 start from S$126, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western City Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western City Centre?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Best Western City Centre?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Best Western City Centre?
You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-out is available.
Are there restaurants at or near Best Western City Centre?
Yes. Nearby restaurants include Café Bota (4-min walk), Fu Hao (5-min walk), and Il Convivio (5-min walk).
What's the area around Best Western City Centre like?
Best Western City Centre is in Lower Town, a short 6-minute walk from Gillon Tram Stop and 18 minutes' walk from La Grand Place. Travelers recommend the hotel for its central location.

Overall score and ratings

7.0

Good

7.4/10

Cleanliness

7.3/10

Staff & service

6.7/10

Amenities

6.8/10

Property conditions & facilities

7.3/10

Eco-friendliness

6/10 Good

Would not recommend
Need Security at front door!!! Too many panhandlers and petty criminals. Had one failed pick-pocket of my wallet right in front of the hotel doors. When mentioned to the receptionist, she mentioned that they were “Harmless!!” Parking was too far away and there was no advance notice that there was too much construction all around the property, therefore it was hard for car services to gain fast access and one had to pay extra as they maneuvered the various detours. Hotel next door had a “Two Star” outside the building, but it should have been a “Minus 10 !!” Hence, the attraction to for the criminal element. We had a fire alarm in mid-morning that lasted at least 20 minutes and the receptionist was frantically pushing a bunch of buttons trying to figure out how to stop it while on the phone for some guidance.
Cesar, 5-night trip
Verified Hotels.com guest review

6/10 Good

Good hotel overall, how ever it’s in a bad neighborhood very close to strippers clubs, many drunk people around the hotel. Hotel is walking distance to city centre
shan Shan leung, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Alison, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good value of money
Racha, 3-night trip
Verified Expedia guest review

4/10 Fair

If you can, stay away
all hotel in capital cities are unfortunately exploiting the inflation news - they are pricing themselves at least 50% more than they should be. For 150 EURO you have this hotel next to a very unpleasant Gare du Nord train station (smelly, dirty, very messy and dangerous). The air conditioning did not work for 2 full days, and the hotel would make you think that it is your mistake not to stick around to wait for them to change your room. The breakfast is 15 EUR but it was simply horrible - you would be much happier to get a croissant and coffee in supermarket. So all in all, please do not consider this hotel if you have any option.
Oguzhan, 2-night business trip
Verified Hotels.com guest review

6/10 Good

House keeping - Clean the room every 3 days. Excelent ubication
DANNY, 4-night family trip
Verified Expedia guest review

8/10 Very good

Carmelo, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Paul, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Hong-Wing, 2-night trip
Verified Expedia guest review

4/10 Fair

Cheap updates and avoid at night
I arrived a little later than anticipated (around 10 pm), but I always thought Brussels was relatively safe. I quickly changed my mind walking the short distance from Brussel-North to the hotel. Do not plan on being outside at night, especially alone. The staff was friendly, but the room had been cheaply/poorly updated. I didn't expect a really fancy room and simply needed a pre-flight hotel, but it felt dingy. There were holes and stains on the hallway/bathroom walls and what looked like mold all around the tub. If you want somewhere cheap and only plan to walk to/from during the day it could be ok, but otherwise I won't be back.
1-night trip
Verified Hotels.com guest review