Hotel Indigo Brussels - City, an IHG Hotel

Photo gallery for Hotel Indigo Brussels - City, an IHG Hotel

Primary image
Minibar, in-room safe, desk, laptop workspace
Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Overview of Hotel Indigo Brussels - City, an IHG Hotel

Hotel Indigo Brussels - City, an IHG Hotel

4.0 star property
4-star hotel with 2 restaurants, near La Grand Place

9.0/10 Superb

186 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Place Charles Rogier 20, Brussels, 1210
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour health club
  • Room service
  • Coffee shop/cafe
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Saint-Josse-ten-Noode
  • La Grand Place - 15 min walk
  • Tour & Taxis - 7 min drive
  • Royal Palace of Brussels - 12 min drive
  • Avenue Louise - 14 min drive
  • King Baudouin Stadium - 21 min drive
  • Atomium - 19 min drive
  • NATO Headquarters - 24 min drive

Getting around

  • Brussels Airport (BRU) - 26 min drive
  • Antwerp (ANR-Antwerp Intl.) - 52 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 61 min drive
  • Brussels-Congress Station - 7 min walk
  • Brussels-North Station - 10 min walk
  • Central Station - 16 min walk
  • Rogier Station - 3 min walk
  • Botanique-Kruidtuin Station - 6 min walk
  • Yser-Ijzer Station - 6 min walk

About this property

Hotel Indigo Brussels - City, an IHG Hotel

4-star hotel in the heart of Saint-Josse-ten-Noode, rejuvenated in 2020
Close to La Grand Place, Hotel Indigo Brussels - City, an IHG Hotel provides a terrace, a shopping mall on site, and a coffee shop/cafe. Enjoy vegetarian cuisine and brunch at the two onsite restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), smoke-free premises, and a front desk safe
  • An elevator, a gift shop, and multilingual staff
  • Express check-in, a 24-hour front desk, and 2 meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Indigo Brussels - City, an IHG Hotel feature comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 30-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

Dutch, English, French, German, Greek, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 284 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 538 ft (EUR 24 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Shopping

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1927
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour health club
  • Shopping mall on site

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Dutch
  • English
  • French
  • German
  • Greek
  • Italian
  • Spanish

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Garden Kitchen - This restaurant specializes in vegetarian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Urban Picnic - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.24 per room, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 25 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 35 per pet, per night

Parking

  • Parking is available nearby and costs EUR 24 per night (538 ft away; open 24 hours)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Hotel Indigo Brussels City
Indigo Brussels City, An Ihg
Hotel Indigo Brussels - City, an IHG Hotel Hotel
Hotel Indigo Brussels - City, an IHG Hotel Brussels
Hotel Indigo Brussels - City, an IHG Hotel Hotel Brussels

Frequently asked questions

Does Hotel Indigo Brussels - City, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Brussels - City, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Indigo Brussels - City, an IHG Hotel?
As of 30 September 2022, prices found for a 1-night stay for 2 adults at Hotel Indigo Brussels - City, an IHG Hotel on 14 October 2022 start from S$192, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Indigo Brussels - City, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Indigo Brussels - City, an IHG Hotel?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of EUR 35 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Hotel Indigo Brussels - City, an IHG Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
What is there to do at Hotel Indigo Brussels - City, an IHG Hotel and nearby?
Maintain your daily exercise routine at the 24-hour health club.
Are there restaurants at or near Hotel Indigo Brussels - City, an IHG Hotel?
Yes, there are 2 onsite restaurants, featuring vegetarian cuisine. Nearby restaurants include Traiteur Kim (4-min walk), iit (4-min walk), and Lunch Garden Bruxelles (4-min walk).
What's the area around Hotel Indigo Brussels - City, an IHG Hotel like?
Hotel Indigo Brussels - City, an IHG Hotel is a short 3-minute walk from Rogier Station and 15 minutes' walk from La Grand Place.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Jaymie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

PERFECT PLACE TO STAY AT BRUSSELS
We stayed at this hotel for the first time in Brussels and it was a great experience. During our stay at Indigo, we were extremely impressed with the service, the comfort of the room, and the hospitality of the staff. Our only complaint was that the air conditioner was a bit hot, but a fan was provided for us. This hotel is conveniently located near all of the shopping centers.
Fatema, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Quality Stay
A really beautiful, quality hotel with a lot of reasons to stay. Really well located, just outside of Rogier station and only 15 minutes walk to the Grand Place. The bed was particularly comfortable and although I was next to the lifts, I wasn't disturbed by any noise. They do have 'ambient sounds' in the lobby which are interesting... but overall, really enjoyed the stay.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Indigo Hotel at its best 😊
Fantastic hotel, quirky as all Indigo hotels are and everything was great.
Ann, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend in Brussels
Very nice and pleasant Hotel next to metro station access to city very good
Stephen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Naoko, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marco, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel, great experience
This was such a great experience for us. A lovely, welcoming, beautifully decorated space where we felt so welcome. The staff were very helpful and went out of their way to assist us with some special requests. The breakfast buffet was probably the best we have had at a hotel. The tropical decor was very tasteful and relaxing. Would definitely go back to Hotel Indigo Brussels again!
dara, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Cynthia, 2-night family trip
Verified Hotels.com guest review