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Novotel Gent Centrum

3-star hotel with restaurant, near Gravensteen Castle

  • Free WiFi

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  • Novotel Gent Centrum
  • Novotel Gent Centrum
  • Breakfast Area
  • Restaurant
  • Novotel Gent Centrum
Novotel Gent Centrum. Image 1 of 39.
1 / 39Novotel Gent Centrum
Hoogpoort 52, Ghent, 9000, Belgium
8.4.Very good.
  • Dirty towels left in the bathroom- the hotel didn’t had our booking and their system was…

    Jul 22, 2021

  • friendly staff and excellent location in the city

    Jul 16, 2021

See all 211 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping
  • Free WiFi
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 117 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Internet in the lobby
  • Fitness center

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Ghent City Centre
  • Gravensteen Castle - 4 min walk
  • Saint Bavo Cathedral - 4 min walk
  • Court of Ryhove - 1 min walk
  • Graffiti Street - 1 min walk
  • Ghent Town Hall - 2 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 Double Bed with Sofa bed
  • Superior Room, 1 Double Bed with Sofa bed
  • Superior Room, 1 Double Bed with Sofa bed
  • Executive Double Room, 1 Double Bed

Location

Hoogpoort 52, Ghent, 9000, Belgium
  • In Ghent City Centre
  • Gravensteen Castle - 4 min walk
  • Saint Bavo Cathedral - 4 min walk

What’s around

Landmarks

  • In Ghent City Centre
  • Gravensteen Castle - 4 min walk
  • Saint Bavo Cathedral - 4 min walk
  • Court of Ryhove - 1 min walk
  • Graffiti Street - 1 min walk
  • Ghent Town Hall - 2 min walk
  • Ghent Cloth Hall - 3 min walk
  • Great Butchers' Hall - 3 min walk
  • Masons' Guild Hall - 3 min walk
  • Belfry of Ghent - 3 min walk
  • Langemunt Shopping Center - 3 min walk

Getting around

  • Brussels Airport (BRU) - 45 min drive
  • Ghent-Dampoort Station - 17 min walk
  • Gentbrugge Station - 8 min drive
  • Wondelgem Station - 9 min drive

At a glance

Hotel size

  • This hotel has 117 rooms

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Offsite parking within 656 ft (EUR 26 per night)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service

Things to do

  • Fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Arcade/game room

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1808
  • Conference space size (meters) - 168
  • Conference center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1986
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Dutch
  • English
  • French
  • German

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Centrum Gent
  • Novotel Gent Centrum Hotel Ghent
  • Ghent Novotel
  • Novotel Ghent
  • Novotel Hotel Ghent
  • Novotel Gent Centrum Hotel
  • Novotel Gent Centrum Ghent
  • Novotel Gent Centrum Hotel Ghent
  • Gent Centrum
  • Gent Novotel
  • Gent Novotel Centrum
  • Novotel Centrum Gent
  • Novotel Gent
  • Novotel Gent Centrum
  • Novotel Gent Centrum Ghent
  • Novotel Gent Centrum Hotel

Optional extras

Parking is available nearby and costs EUR 26 per night (656 ft away)

Buffet breakfast is offered for an extra charge of EUR 21 per person (approximately)

Pets are allowed for an extra charge of EUR 12 per pet, per night

Wired Internet access is available in public areas for EUR 9.90 per 24-hour period (rates may vary)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Novotel Gent Centrum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, pets are welcome. There's a charge of EUR 12 per pet, per night.
  • You can check in from 2:00 PM - anytime. Check-out time is 11 AM. Express check-in and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Starbucks (3-min walk), De Kuip Van Gent (3-min walk), and Du Progrès (4-min walk).
  • Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Enjoy amenities like a sauna, a fitness center, and an arcade. Novotel Gent Centrum also has a garden.
8.4.Very good.
  • 4.0.Fair

    The room was absolutely horrible dark claustrophob

    John, 1 night trip, Jul 11, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The bed was super uncomfortable and pillows were even worse, it should be an easy change that will make a big difference

    2 night business trip, Mar 8, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Solid hotel, would stay again! Fab location.

    Comfy room, perfect for our stay. Decent shower, handy fridge, tea & coffee, beds were ok, nice to have BBC1 & the location was fab.

    Helen, 3 night trip, Feb 19, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Great central location. Rooms are quite basic in furnishings

    JoWH, 2 night romance trip, Feb 6, 2020

    Verified Expedia guest review

  • 8.0.Very good

    It was a good central location. Comfy bed (but not good pillows :-( )

    1 night romance trip, Dec 25, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Hotel does the job, the location is the highlight.

    Everything was good, and met our relatively non-picky standards. Location was excellent and far exceeded our expectations. Overall the staff felt a bit ambivalent. I would recommend this hotel based on the convenience of the location. Everything met expectations, but just felt average and staff never felt overly helpful, just looking to meet an average experience. However the location can not be beat, and yes the parking garage is just as tight to navigate as all the previous reviews mention-but we managed.

    Kailee, 3 night trip, Dec 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    perfect location

    kristinawati, 3 night family trip, Dec 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent location

    Great hotel with excellent location for the Christmas markets. This was our second time of visiting and it was just as good despite the 5 year gap!

    Neil, 1 night family trip, Dec 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very helpful just ask

    Excellent every one was very helpful and accommodating I was a little miffed by all the comments about paper cups but all you need to do is ask and you will get real cups and extra coffee and sugar

    2 night family trip, Dec 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Centrally located. Very clean rooms and lobby area.

    1 night family trip, Oct 25, 2019

    Verified Expedia guest review

See all 211 reviews