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Resorts World Sentosa - Genting Hotel Jurong (SG Clean)

3.5-star hotel in Jurong East with outdoor pool and restaurant

  • Free WiFi

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  • Pool
  • Pool
  • Pool
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2 Town Hall Link, Jurong, 608516, Singapore
7.0.Good.
  • The air con at night made alot of noise in room 1017.

    Feb 21, 2020

  • I like that there is a lot of shopping malls around the area. The facilities in the…

    Feb 20, 2020

See all 100 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Safe

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free WiFi
    • Parking available
    • Pool
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 557 guestrooms
    • Daily housekeeping
    • Restaurant
    • Outdoor pool
    • Breakfast available
    • Fitness center

    For families

    • Private bathroom
    • Television
    • Daily housekeeping
    • Laundry facilities
    • Hair dryer
    • Coffee/tea maker

    What’s around

    • In Jurong East
    • Snow City - 10 min walk
    • Jurong East Swimming Complex - 28 min walk
    • Bukit Batok Town Park - 45 min walk
    • Clementi Mall - 2.6 mi / 4.1 km
    • West Coast Park - 3 mi / 4.9 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior Room
    • Deluxe Room
    • Deluxe Room (Free Attraction Tickets for 2 Adults)

    What’s around

    Landmarks

    • In Jurong East
    • Snow City - 10 min walk
    • Jurong East Swimming Complex - 28 min walk
    • Bukit Batok Town Park - 45 min walk
    • Clementi Mall - 2.6 mi / 4.1 km
    • West Coast Park - 3 mi / 4.9 km
    • National University of Singapore - 4.7 mi / 7.5 km
    • Singapore Botanic Gardens - 7.4 mi / 11.8 km
    • Orchard Road - 7.6 mi / 12.3 km
    • VivoCity - 8.6 mi / 13.8 km
    • Singapore Turf Club - 8.8 mi / 14.2 km

    Getting around

    • Changi Airport (SIN) - 31 min drive
    • Singapore (XSP-Seletar) - 25 min drive
    • Senai International Airport (JHB) - 40 min drive
    • JB Sentral - 40 min drive
    • Jurong East Station - 7 min walk
    • Chinese Garden Station - 20 min walk
    map
    See on map
    2 Town Hall Link, Jurong, 608516, Singapore

    At a glance

    Hotel size

    • This hotel has 557 rooms
    • This hotel is arranged over 15 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is 11:00 AM

    Restrictions related to your trip

    • The government of SG has mandated which hotels can accept leisure bookings

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite self parking (SGD 25 per day)
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast daily (surcharge)
    • Restaurant
    • Snack bar/deli

    Things to do

    • Number of outdoor pools - 1
    • Fitness facilities

    Working away

    • Business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 4585
    • Conference space size (meters) - 426
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Porter/bellhop

    Facilities

    • Elevator
    • Designated smoking areas

    Languages Spoken

    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker

    Freshen up

    • Private bathroom
    • Shower only
    • Hair dryer

    Be entertained

    • Flat-screen TV

    Stay connected

    • Free WiFi

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Festive - This café serves breakfast, lunch, and dinner.

    Fees & policies

    Optional extras

    • Full breakfast is offered for an extra charge of SGD 21.19 for adults and SGD 10.59 for children (approximately)

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Self parking costs SGD 25 per day

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

    Policies

    Only registered guests are allowed in the guestrooms.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Genting Hotel Jurong Singapore
    • Genting Jurong Singapore
    • Genting Jurong
    • Resorts World Sentosa Genting Hotel Jurong
    • Resorts World Sentosa - Genting Hotel Jurong (SG Clean) Hotel

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Resorts World Sentosa - Genting Hotel Jurong (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs SGD 25 per day.
    • Yes, there's an outdoor pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
    • Yes, there's an onsite restaurant, Festive. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Legacy Seafood (4-min walk), Beng Hiang Restaurant (6-min walk), and Paris Baguette (7-min walk).
    • No, this hotel doesn't have a casino, but Marina Bay Sands Casino (15-min drive) is nearby.
    • Resorts World Sentosa - Genting Hotel Jurong (SG Clean) has an outdoor pool and a fitness center.
    7.0.Good.
    • 4.0.Fair

      Quite disappointing -no complimentary carpark

      SIONG TIAN, 2 night business trip, Jan 18, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      There is a vending machine (Chef-in-the-Box) that only accepts cash. However the only denomination the machine accept it SGD 2 notes. I have seen similar vending machines at MRT station which accepts Ez-link, Cash Card etc. Genting should consider working with vendor to provide cashless option.

      1 night trip, Jan 5, 2020

      Verified Expedia guest review

    • 8.0.Very good

      Overall good place to stay. Clean and neat. Nice view from room.

      3 night trip with friends, Nov 13, 2019

      Verified Expedia guest review

    • 2.0.Poor

      1) The front service not friendly & approachable. 2) The room was not too small & cost too expensive per day. 3) Guests was not given complimentary carpark after paying so much for hotel stay. 4) The room was not cleaned.

      2 night romance trip, Sep 24, 2019

      Verified Expedia guest review

    • 6.0.Good

      SGD 30 per day for meal

      Like the idea with SGD30 per day for meal. Hope this benefit still continue in the future.

      chyn, 3 night business trip, Jun 26, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      Near to shopping Amenities. Will be better if offer complimentary hotel parking. Good to provide bottled water once upon check-in. Front office staff should be more friendly and approachable when answering query. Do not brush guest aside by saying “wait I am busy” and “no more” free parking with an impatient and cold manner. This I refer to the bespectacled female staff doing check-in on 27 Jun.

      Natasha, 1 night trip, Jun 26, 2019

      Verified Expedia guest review

    • 2.0.Poor

      Do not choose Superior Room, as the hotel discriminate against guests whom booked Superior Room. The staff will insult the guests. Worst is when the hotel experience a sudden surged in booking, they will treat guests whom booked earlier at a cheaper price as second class citizen. The hotel will prioritize guest who paid more for the hotel room with better service. Such as queen size bed will be allocated to the guest who paid more, and the rest will just have to take double single beds. Even when booking was done earlier. Lastly, the hotel discriminate against local citizen.

      YC, 6 night trip with friends, Jun 17, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Quiet environment. Convenient to get food. You will never get hungry with so many eateries there.

      3 night trip, Apr 14, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Break free

      Feeling relaxing, enjoy the view..

      2 night romance trip, Feb 15, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Awesome stay!

      They have good service and easy to talk with. When I requested for late check out, they immediately agreed. Location is good as near to the malls.

      May, 1 night family trip, Jan 29, 2019

      Verified Hotels.com guest review

    See all 100 reviews