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All properties in Singapore, Singapore

Resorts World Sentosa - Festive Hotel (SG Clean)

Luxury hotel with outdoor pool, near Universal Studios Singapore

  • Free WiFi and free parking
  • Resorts World Sentosa - Festive Hotel (SG Clean)
  • Guest Room View
  • Pool
  • Pool
  • Guest Room View
1 / 26Guest Room View
7.2Good
  • House keeping us slow only come around 5.30pm

    Mar 19, 2020

  • Long breakfast queues at Hard Rock and they only offer sets. The rooms are old and the…

    Mar 13, 2020

See all 368 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) sanitization guidelines.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 447 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Breakfast available

For families

  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • Universal Studios Singapore - 3 min walk
  • S.E.A. Aquarium - 5 min walk
  • Madame Tussauds - 5 min walk
  • Adventure Cove Waterpark - 8 min walk
  • Sentosa Luge - 9 min walk
  • Wings of Time - 9 min walk
This property is closed from July 1 2020 to March 31 2021 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Check availability

Please enter your dates
  • Deluxe Room
  • Deluxe Family King
  • Deluxe Family Room (Free Attraction Tickets for 2 Adults)

Location

  • Universal Studios Singapore - 3 min walk
  • S.E.A. Aquarium - 5 min walk
  • Madame Tussauds - 5 min walk

What’s around

Landmarks

  • Universal Studios Singapore - 3 min walk
  • S.E.A. Aquarium - 5 min walk
  • Madame Tussauds - 5 min walk
  • Adventure Cove Waterpark - 8 min walk
  • Sentosa Luge - 9 min walk
  • Wings of Time - 9 min walk
  • Siloso Beach - 10 min walk
  • Palawan Beach - 12 min walk
  • VivoCity - 18 min walk
  • Mount Faber Park - 22 min walk
  • Singapore Cruise Centre - 1.5 mi / 2.5 km

Getting around

  • Changi Airport (SIN) - 29 min drive
  • Singapore (XSP-Seletar) - 39 min drive
  • Johor Bahru (JHB-Senai Intl.) - 67 min drive
  • JB Sentral - 54 min drive
  • HarbourFront Station - 22 min walk

At a glance

Hotel size

  • This hotel has 447 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-3:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • Designated smoking areas

Accessibility

  • In-room accessibility

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Fratelli - This restaurant serves breakfast, lunch, and dinner. Open select days.

Sessions - This restaurant serves breakfast, lunch, and dinner. Open daily.

Small print

Also known as

  • Resorts World Sentosa Festive Hotel Singapore
  • Resorts World Sentosa Festive Hotel
  • Resorts World Sentosa - Festive Hotel (SG Clean) Hotel
  • Resorts World Sentosa - Festive Hotel (SG Clean) Singapore
  • Resorts World Sentosa - Festive Hotel (SG Clean) Hotel Singapore
  • Resorts World Sentosa Festive Hotel
  • Resorts World Sentosa Festive Singapore
  • Resorts World Sentosa Festive
  • Festive Hotel Singapore
  • Festive Singapore
  • Festive Hotel

Optional extras

Rollaway beds are available for SGD 82.39 per day

Breakfast costs between SGD 45.90 and SGD 51.80 for adults, and SGD 22.95 and SGD 25.90 for children (approximately)

Policies

Guests must contact this property in advance to reserve cribs/infant beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of SG Clean (Singapore) guidelines.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Resorts World Sentosa - Festive Hotel (SG Clean) does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from July 1 2020 to March 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 3:00 PM. Check-out time is 11 AM.
  • Yes, there's an onsite restaurant. Nearby restaurants include Din Tai Fung (3-min walk), Slappy Cakes (4-min walk), and Malaysian Food Street (5-min walk).
  • No, this hotel doesn't have a casino, but Resort World Sentosa Casino (1-min walk) and Marina Bay Sands Casino (15-min drive) are both nearby.
7.2Good
  • 8.0Very good

    Enjoyed holiday

    Safety locker have been locked.. Called for come to check, waited about 1 hour and keep calling to reminder. Breakfast serve by set menu.

    1 night family trip, Mar 12, 2020

    Verified Hotels.com guest review

  • 2.0Poor

    My family and I did a 2D1N staycation in early February 2020. It's been over a month since, and I still find myself having to leave this negative review now, because I simply can't let it go: with the immensely negative experience at check-out, and terrible after-service, it's no wonder that the only impression that has lasted is an ugly one! During check-in, we were told that there would be free parking for all hotel guests. However, no further instruction was given as to how the free parking would be activated. Upon check-out, we had asked at the reception counter, just to be sure, if we would be charged any parking fees now that we were leaving the hotel. The reception staff simply replied that there would be no charges, and once again, there was no advice on anything else that needed to be done. Lo and behold, when we drove out of the carpark, we were slapped with a $40+ parking fee! Confused, we drove back to the hotel porch, and sought help from the reception staff. It was only then that the concierge informed us that we should have asked them for a free parking ticket first. Long story short, the reception staff made no attempt to mediate the situation, assigned blame to their colleagues in the concierge team, and blamed us for not having explicitly asked for a parking ticket. I don't know about you, but all the other hotels I have ever been to would've agreed that THE ONUS IS ON THE HOTEL STAFF TO PRE-EMPT THEIR HOTEL GUESTS' NEEDS.

    1 night family trip, Jan 31, 2020

    Verified Expedia guest review

  • 8.0Very good

    Friendly staff. Our room is clean and smell fresh. They even made the sofa bed ready with bedsheet laid for the night without having to request.Thank you!

    1 night family trip, Dec 24, 2019

    Verified Expedia guest review

  • 6.0Good

    The front desk staff that checked us in was quite cold and not very friendly. The overall room was a bit run down.

    Steven, 2 night family trip, Dec 7, 2019

    Verified Hotels.com guest review

  • 8.0Very good

    Reasonable stay but experience could be enhanced

    Generally stay was good but could be better. Service staff could be friendlier and be trained to show more smiles when interacting with guests. Complimentary parking should not just be restricted to 2 coupons per 2 nights stay & some automation like the towel dispenser at the pool was not working so well for some guests cards.

    Oliver Osman, 2 night family trip, Dec 7, 2019

    Verified Hotels.com guest review

  • 10.0Exceptional

    The hotel room was extremely clean and the staff are helpful to our needs.

    1 night family trip, Dec 4, 2019

    Verified Expedia guest review

  • 8.0Very good

    Festive Hotel is a no-frills property - the bed is comfortable, the bathroom has the basics and the room size is good. On the downside, there isn't a bath in the Deluxe Room, there is no room service, nary a table if you want to do work, and the channels are basic. It's fine for a no-frills low-key stay but nothing more.

    1 night family trip, Dec 4, 2019

    Verified Expedia guest review

  • 8.0Very good

    It's a no- frills hotel - so no room service, no luxuriant tub, no chairs on the balcony. This doesn't make it bad - the bed is comfortable, the space in the room is great, and it has all you need for a good stay. Just nothing out of the ordinary.

    1 night family trip, Dec 3, 2019

    Verified Expedia guest review

  • 8.0Very good

    Overall stay is great... kind frontdesk staff"Gorden" offer deluxe room to family room.

    Xie, 2 night family trip, Dec 3, 2019

    Verified Expedia guest review

  • 8.0Very good

    Great Service Crews!

    Service Staffs were extraordinarily helpful ... especially one by the name 'Matthew' at the front-desk. He went the extra mile to assist us. Generally the staffs were friendly and with prompt services. Only little disappointment with the state of condition in the room - slightly run-down and can be cleaner. Nonetheless, glad with the interior design.

    Evelyn, 1 night family trip, Dec 1, 2019

    Verified Hotels.com guest review

See all 368 reviews