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Orchard Hotel Singapore (SG Clean)

Luxury hotel with 2 restaurants, near Orchard Road

  • Free WiFi
From
S$296

Image gallery

  • Grand Deluxe Room - Guest Room
  • Grand Deluxe Room - Guest Room
  • Pool
  • Premier Twin Room - Bathroom
  • Grand Deluxe Room - Guest Room
Grand Deluxe Room - Guest Room. Image 1 of 130.
1 / 130Grand Deluxe Room - Guest Room
442 Orchard Road, Singapore, 238879, Singapore
8.2.Very good.
  • The room is amazing. Very spacious compared to other hotels.

    Nov 27, 2021

  • Fast check in and check out. Friendly Front office staff. Stayed in a premier room .…

    Nov 26, 2021

See all 732 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) and We Clean. We Care. We Welcome. (Millennium) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Convenient
Safe
Dining options

The following facilities or services will be unavailable from December 1 2020 to November 30 2022 (dates subject to change):
  • Bar/Lounge(s)
    • Free WiFi
    • Parking available
    • Pool
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 656 guestrooms
    • Daily housekeeping
    • 2 restaurants and bar/lounge
    • 1 outdoor pool
    • Nightclub
    • Breakfast available

    For families

    • Connecting/adjoining rooms available
    • Private bathroom
    • Free toiletries
    • Daily housekeeping
    • Laundry facilities
    • Iron/ironing board

    What’s around

    • In Orchard
    • Orchard Road - 1 min walk
    • Singapore Botanic Gardens - 14 min walk
    • Robertson Quay - 28 min walk
    • Raffles City - 40 min walk
    • Clarke Quay Central - 42 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Premier Room
    • Premier Club King Room
    • Signature Deluxe
    • Signature Suite
    • Signature Premier
    • Premier Club Twin Room
    • Premier Twin Room
    • Grand Deluxe Room
    • Grand Deluxe Twin Room
    • Premier Family King

    What’s around

    Landmarks

    • In Orchard
    • Orchard Road - 1 min walk
    • Singapore Botanic Gardens - 14 min walk
    • Robertson Quay - 28 min walk
    • Raffles City - 40 min walk
    • Clarke Quay Central - 42 min walk
    • Singapore City Hall - 45 min walk
    • Royal Thai Embassy - 3 min walk
    • Scotts Square - 8 min walk
    • Lucky Plaza - 10 min walk
    • The Paragon - 12 min walk

    Getting around

    • Changi Airport (SIN) - 21 min drive
    • Singapore (XSP-Seletar) - 16 min drive
    • Senai International Airport (JHB) - 50 min drive
    • JB Sentral - 50 min drive
    • Orchard Station - 7 min walk
    • Newton Station - 18 min walk
    • Somerset Station - 20 min walk
    map
    See on map
    442 Orchard Road, Singapore, 238879, Singapore

    At a glance

    Hotel size

    • This hotel has 656 rooms
    • This hotel is arranged over 18 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is 11:00 AM

    Restrictions related to your trip

    • The government of SG has mandated which hotels can accept leisure bookings

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi in rooms

    Parking

    • Secured onsite self parking (fees apply)
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 2 restaurants
    • Bar/lounge
    • Coffee shop/café
    • Poolside bar
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • Number of outdoor pools - 1
    • Fitness facilities
    • Nightclub

    Working away

    • 24-hour business center
    • Business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 21605
    • Conference space size (meters) - 2007
    • Conference center

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or town car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 2
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible path to lift
    • Wheelchairs available on site
    • Raised toilet seat
    • Grab bar - near toilet
    • Bathroom emergency pull cord

    Languages Spoken

    • Chinese
    • English
    • Filipino
    • Indonesian
    • Japanese
    • Korean
    • Malay

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Pillow menu

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • LCD TV
    • Pay movies
    • Cable TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Orchard Cafe - This café serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

    Hua Ting Restaurant - This restaurant specializes in Chinese cuisine and serves lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of SGD 44.73 for adults and SGD 22.36 for children (approximately)

    Children & extra bedsPay at property

    • Rollaway beds are available for SGD 94.16 per night

    PetsPay at property

    • Service animals exempt from fees

    ParkingPay at property

    • Secured self parking is available for an extra charge

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and We Clean. We Care. We Welcome. (Millennium).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

    This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

    Also known as

    • Hotel Singapore Orchard
    • Orchard Hotel Singapore (SG Clean) Hotel
    • Orchard Hotel Singapore (SG Clean) Singapore
    • Orchard Hotel Singapore (SG Clean) Hotel Singapore
    • Orchard Hotel Singapore
    • Singapore Orchard Hotel
    • Orchard Hotel Singapore
    • Orchard Singapore Sg Clean

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Orchard Hotel Singapore (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's self parking on site (charges apply).
    • Yes, there's an outdoor pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
    • Yes, there are 2 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include PS Cafe (4-min walk), 10 at Claymore (4-min walk), and Lingzhi Vegetarian (5-min walk).
    • No, this hotel doesn't have a casino, but Marina Bay Sands Casino (7-min drive) is nearby.
    • Orchard Hotel Singapore (SG Clean) has a nightclub and an outdoor pool, as well as a fitness center and access to a nearby outdoor pool.
    8.2.Very good.
    • 6.0.Good

      Passable. Won’t be back.

      1 night family trip, Nov 20, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      I had expected better / more … … .

      Housekeeper was kind & friendly . Disappointed that the jacuzzi part of pool was out of bounds — feel shortchanged . And don’t like that the shower in the shower box wasn’t hand - held — it’s very dated .

      Caroline, 2 night family trip, Nov 3, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Gold membership hotels.com

      Overall the hotel was good. Im a gold member of hotels.com and could extend late chk out but i think the hotel wasnt sure about it at all. N extend me till 12pm. I took whole day leave so such a waste tot i could stay a little longer.

      1 night trip, Oct 9, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      No one to help with Luggage . Breakfast has very little choice . Do not think hotel is Suitable for family staycation . Not much stuff for kids . No kids pool . Need to Verify Identity every time you come back to the hotel going up to the room . Did an upgrade to family room for $150 top up per night . Not worth .

      Tan, 1 night family trip, Oct 7, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The room was well-furnished, clean, and comfortable. Bed was amazing! Service was also excellent and staff were friendly :)

      Adelyne, 2 night trip, Oct 2, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Another disappointing check-in

      It was a late check-in at about 5pm. Upon checking in, I was told the room isn't ready and it'll be ready in 20-25mins.. Waited patiently by the side. Nobody was updating us anything and left us waiting for that long. Poor service by the front desk staffs, as always disappointing. There was no solution given to the guests and made us wait while they ignore us totally. 6.10pm finally the room is ready for check-in. A little bit of smile and updates could've made my stay better. Mornings can be pretty noisy from outside your rooms. You can hear the housekeeping team shouting back and forth. Cleanlines and other services are perfect as usual.

      1 night trip, Sep 26, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Will stay here again!

      We were happy to receive connecting rooms for my family of 6. Rooms are spacious n comfy with pool view. Easy booking of pool usage and good housekeeping available.

      Maslina, 1 night family trip, Sep 6, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Uninteresting Stay

      Not much to cheer about for this hotel compared to the last few Staycations we did this year. Nothing much has changed in this hotel. With COVID precautions in place access to the shops and Cold Storage next door has been closed. Just the basics. A coffee machine in the room with fresh coffee would have been good. Breakfast was uninteresting with little choices. Bread and pastries in the bread basket were not even warm. Guess it was planned for the Chinese tourists takeaway whom we saw leaving on both mornings.

      Bernard WK, 2 night trip, Sep 2, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great stay

      👍👍👍

      1 night trip, Aug 22, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Good and bad

      Asking too much of personal details before check in you have fill up a form then you have to indicate where you working plus need to give your superior contact details for no reason at all

      Siva, 1 night trip, Aug 4, 2021

      Verified Hotels.com guest review

    See all 732 reviews