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Casa Tulum

Escape to tranquility with lush gardens at your doorstep and an inviting pool to soothe your senses.

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Photo gallery for Casa Tulum

Outdoor pool
Reception
Reception
Reception
Balcony
In the heart of La Veleta, Casa Tulum offers a serene retreat. Unwind in the garden or take a refreshing dip in the outdoor pool. With bike rentals and free self parking available, this aparthotel provides convenience and freedom.

Reviews

8.2 out of 10
Very good

Apart-hotel

1 bathroomSleeps 3

Popular amenities

  • Airport transfer
  • Pool
  • Lounge area
  • Non-smoking
  • Air conditioning
  • Refrigerator

Main amenities (10)

  • 12 smoke-free apartments
  • Daily housekeeping
  • Outdoor pool
  • Airport shuttle
  • Area shuttle
  • Air conditioning
  • Garden
  • Picnic area
  • Limited hour front desk
  • Bike hire

Feel at home (6)

  • Kitchen
  • Private bathroom
  • Separate dining area
  • Living room
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Family Suite

Outdoor pool

Family Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Separate bedroom
Ceiling fan
  • Studio
  • 1 bathroom
  • Sleeps 3

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Outdoor pool

Villas Tulum

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
Villas Tulum
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About the area

Map
Calle 7 Sur Entre 4 y 2 Fracc La Veleta, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 6 min drive
  • Gran Cenote - 7 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Tulum Beach - 13 min drive
  • Playa Paraiso - 20 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Sukhothai - ‬18 min walk
  • ‪El Camello Jr - ‬19 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬4 min walk
  • ‪Vaivén - ‬5 min walk
  • ‪La Consentida - ‬10 min walk

About this property

Casa Tulum

At this aparthotel, you'll be within a 10-minute drive of Tulum National Park and Gran Cenote. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. The property features a garden, a kitchen and a fridge.

Languages

English, Spanish

At a glance

DONE

Property size

    • 12 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 8:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Off-site

    • Area shuttle*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Kitchen

  • Fridge
  • Stovetop
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker

Bedrooms

  • Studio
  • Bed sheets provided

Bathrooms

  • 1 bathroom
  • Shower
  • Hairdryer
  • Free toiletries
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Outdoor areas

  • Garden
  • Picnic area

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lifts
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Front desk (limited hours)

Things to do

  • Bike hire on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 rooms
  • Romance packages available

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Casa Tulum Aparthotel
Casa Tulum Tulum
Casa Tulum Aparthotel
Casa Tulum Aparthotel Tulum

Frequently asked questions

Does Casa Tulum offer free cancellation for a full refund?

Yes, Casa Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at this aparthotel?

Yes, there's an outdoor pool.

Are pets allowed at this aparthotel?

Sorry, pets aren't allowed.

Is parking offered on site at this aparthotel?

Yes, there's free self parking.

Is an airport shuttle service offered by this aparthotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at this aparthotel?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is noon.

What is there to do at Casa Tulum and nearby?

Casa Tulum has an outdoor pool and a picnic area, as well as a garden.

Does Casa Tulum have a kitchen or kitchenette?

Yes, there is a kitchen, which also includes a coffee maker, cookware and a fridge.

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Casa Tulum Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

I loved this place l high recommend.
ana, 4-night trip

8/10 Very good

Muy felices en el hotel
Muy amable el personal del hostal y la Propiedad es hermosa. El restaurante no estaba habilitado pero cerca hay muchos lugares para comer y al lado una tienda. Regresaría feliz
Kathleen S, 3-night trip

10/10 Exceptional

Loved the place the team is amazing! Breakfast was pretty good it took a little bit of time but overall was a great great hotel I will go back for sure
2-night trip

8/10 Very good

BUEN HOTEL
MUY BUEN LUGAR PARA EL COSTO POR NOCHE, BUENAS INSTALACIONES, BUENA ATENCIÓN,RECOMENDABLE SOLO PARA LLEGAR A DORMIR Y DESCANSAR.LA ALBERCA ESTA UN POCO DESCUIDADA, EL UNICO PROBLEMA FUE QUE EL ULTIMO DIA NO HUBO AGUA Y EL A/C CHORREABA AGUA HASTA EL SUELO, PERO NADA GRAVE, SOLO DE TENER CUIDADOS. EN GRAL TIENE UN 8 DE CALF
HUGO JAIME, 2-night trip

10/10 Exceptional

Me encantó el establecimiento la tranquilidad La alberca se me hizo un poco sucia
Marcela, 4-night trip

10/10 Exceptional

todo ok exelente servicicoo buena. atención ok ok ok ok ok
4-night trip

6/10 Good

1-night trip

6/10 Good

El hotel esta bonito y tranquilo , pero la limpieza y el mantenimiento esta malo ( toallas en mal estado, piscina sucia, cosas tiradas en el jardin, sabanas con manchas , fugas en el baño ) ausencia en la recepción nada mas la señora de la cocina quien tiene que atender todo pero no esta formada para esto . Internet malo
5-night trip

10/10 Exceptional

Esta muy bonito el hotel, la recamara cuenta con cocina, muy completa y muy ordenada, el mobiliario excelente. Debo volver!
Doris, 1-night trip

8/10 Very good

Recomendado
Esta muy bien, son tipos departamentos y son amplios. El colchon un poco duro y le falta mantenimiento en general al hotel, pero la atencion es muy buena! Lo recomiendo.
1-night trip

2/10 Poor

Please do not be fooled by the photos. This is so much less than ideal... the pool is not really usable, the food is not nice and it's very far from town. They will rent you bikes which is somewhat helpful. They charged an extra $50 per night, per person, for someone to sleep on the couch. With zero amenities, what on earth is this cost for? Between staff constantly looking in our room and lack of amenities, lack of friendliness and overcharging for everything, I can not recommend. You are better off in a hostel for much less money or finding a rental.
4-night trip

6/10 Good

Bonito hotel con habitaciones amplias, alejado de la playa y del centro. Limpieza y mantenimiento insuficiente , personal ausente y poco eficaz.
7-night trip

10/10 Exceptional

Super great place! Huge size 2-room apartment with a balcony and a terrace in the front! Very modern, very clean! Comfortable king size bed. Area is very local and deserted, need a car! But be sure to visit Holistika resort in the area, which is only a 5-7 minutes walk. They let you in without stopping for free, has a spacious jungle garden with art installations, 2 awesome swimming pools, many other interesting things on their property!
Vladimir, 3-night trip

2/10 Poor

Mal hotel, muy lejos, en relación al precio no bueno, apestaba el cuarto, la piscina nada que ver, esta verde da parecer muy sucia, la atención del personal nula, no lo recomiendo
Yolanda, 2-night trip

10/10 Exceptional

Es un lugar increible! Te desconecta del mundo cotidiano
tania, 1-night trip

6/10 Good

Pas de réception ni de personnel
Difficile à trouver mais une fois cela fait l'intérieur ressemble aux photo. Le séjour aurait pu être extra si nous avions eu de l'eau le 2eme jour : pas de douche, pas de lavabo et surtout pas d'eau dans les TOILETTES ( c'est agréable quand on est pas seul!!!) . Il y a normalement un restaurant (pour le petit dej que nous avions payés en sus) mais ça devait être le jour de fermeture car il n'y avait personne! Je ne peux pas me prononcer sur le personnel à la réception car il n'y avait également personne ce jour là pour régler notre problème d'eau et faire le check-out (on a laissé les clés sur le bureau).
vanessa, 1-night trip

8/10 Very good

Los espacios son buenos ; necesitan una renovada y serían buenísimos
2-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Ótimo custo-benefício
O hotel casa tulum é extremamente aconchegante e bem rústico, característica marcante de Tulum. Fiquei no quarto no térreo, que ao abrir a porta dava direto na piscina! O quarto era ótimo com ar condicionado, cozinha, sem televisão, porém não fez falta alguma. O local é extremamente calmo, ideal para relaxar!! Achei ótimo o custo-benefício. No café da manhã, as opções eram servidas com pratos decorados, muito capricho! Não tivemos problemas com a localização pois estávamos com carro alugado e um dia alugamos a bike e fomos para região da praia! Eu com certeza indicarei Casa Tulum aos meus amigos e espero voltar. Obrigada a todos funcionários pela ótima recepção!!
Larissa Leticia, 4-night trip

10/10 Exceptional

October Vacations (Tuulum)
Great place, clean room, lovely view, really friendly staff! Next trip considering booking again and staying more days.
Rafael, 1-night trip

8/10 Very good

Eduardo, 2-night trip

10/10 Exceptional

Wonderful boutique property!
Casa Tulum was a great find! It is in a quiet section of Tulum, away from the party noise, but just a short walk or bike ride to everything you might want. Rooms were clean and well equipped, front desk friendly and helpful. There is a small restaurant that serves brunch, but never did eat there so can't comment on it. Wonderful find and can't wait to return!
14-night trip

10/10 Exceptional

Quite and relaxing
Really nice clean and quite hotel loved how the rooms were set up amazing staff. Not to far from the center of town.
2-night trip

8/10 Very good

Nice hotel in Tulum town
BED was comfy. Like brand new . Nice kitchen with blender, toaster etc. Nice comfy couch/ day bed in the living room area. Beautiful wood furniture. Small store next door to get water/ beer/treats. Very sweet staff and nice pool. Not close to downtown so need bycicle which they have. Or taxi.
Liza, 4-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Quiet, comfortable, great value
Casa Tulum is a cute, new hotel with good service and well-priced rooms. The hotel is located at the outskirts of the city in an area that is continuing to be developed (the street in front of the hotel was being prepared to be paved during our stay and a mini-mart opened next door on our last day). We enjoyed the quiet, private room that was nicely decorated and well maintained, and we especially liked having the sitting area and kitchen in the room. It would have been difficult to get to and from the hotel without a car or taxi service, but the good price made it an attractive place to stay while we explored Tulum and the surrounding area. The staff was very knowledgeable and helpful, and I would stay here again.