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All-inclusive beachfront property with spa, near Puerto Morelos Town Square
Overall the Jade resort was comfortable and definitely on the more luxurious side of…
Apr 15, 2022
The property was good but the staff is not great. One night we had one person opening our…
Feb 13, 2022
This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily.
You'll be asked to pay the following charges by the property at check-in or check-out:
The charges below are included in the total price displayed:
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Access to the nearby Gran Coral Riviera Maya Golf course is included in the room rate. Transportation to the golf course is not provided.
The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).
*See fees & policies for additional details or extra charges
We love staying here. The food at the restaurants are very good! Very nice rooms and staff. Preferred rooms are the way to go.
Shannon, 7 night romance trip, Feb 12, 2022
Verified Expedia guest review
I love how clean an organized this hotel is everything was jus perfect I will definitely recommend this place to my family an friends
Kaiesha, 3 night romance trip, Feb 11, 2022
Verified Expedia guest review
Amazing staff, location, and amenities!
Yarely Hernandez, 6 night trip, Feb 9, 2022
Verified Expedia guest review
We enjoyed our staff at Dreams - we couldn’t ask for much more!
David, 7 night family trip, Feb 5, 2022
Verified Expedia guest review
I did not like that he kept the football program on the big TV at the same time that the artist interpreted songs with the saxophone, neither one nor the other is heard well, for me it is demeaning that he makes the greatest effort and nobody pays attention to him , they should pay attention to that so that the shows have their value
Cesar B., 3 night romance trip, Feb 5, 2022
Verified Expedia guest review
We booked a hotel with a king bed. But when we got there all they said they had was 2 doubles left. When you are spending a lot on a trip you expect to get what you booked.
Bhavesh, 3 night trip with friends, Feb 5, 2022
Verified Travelocity guest review
Everything was so beautiful. ALL the staff were amazing and very helpful. Our room was spacious and clean and had everything we needed. Room service was expedited.
Sergio M, 4 night romance trip, Feb 3, 2022
Verified Expedia guest review
Food was excellent 👌 great service and beautiful location
Lakiesha, 2 night trip, Feb 1, 2022
Verified Expedia guest review
The resort in itself is ok, it needs a refresh, it is dated. The service makes it incredible, we’ve been back 6 times in the last year. Daniel, Edgar, Jesus, William, Miquel and Brenda, are gold!
melanie, 5 night family trip, Jan 28, 2022
Verified Hotels.com guest review
Very clean
Aaron, 4 night trip, Jan 20, 2022
Verified Expedia guest review