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All properties in Los Cabos (and vicinity), Baja California Sur, Mexico

Hacienda Encantada Resort & Residences

Upscale beach hotel with spa, near Cabo del Sol Golf

  • Free WiFi and free parking
From
S$245

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Kilometro 7.3 Carretera Transpeninsular, Los Cabos (and vicinity), 23410, BCS, Mexico
8.6.Fabulous.
  • The property is great but the lack of food changed daily and the bar/food service was…

    May 3, 2021

  • So the hotels.com website says check in is at 3. It’s actually at 4. Upon arrival, my VIP…

    Apr 22, 2021

See all 174 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Transport options
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 222 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools

For families

  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Connecting/adjoining rooms available

What’s around

  • On the waterfront
  • Monuments Beach - 2.5 mi / 4 km
  • Las Viudas Beach - 3.7 mi / 6 km
  • Santa Maria Beach - 4.1 mi / 6.5 km
  • Marina Cabo San Lucas - 8.7 mi / 13.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • One Bedroom Master Suite
  • Family Suite
  • Luxury Studio Suite
  • Surprise Room
  • Deluxe Villa, 2 Bedrooms, Ocean View, Poolside
  • Deluxe Villa, 3 Bedrooms, Private Pool, Ocean View

What’s around

Landmarks

  • On the waterfront
  • Monuments Beach - 2.5 mi / 4 km
  • Las Viudas Beach - 3.7 mi / 6 km
  • Santa Maria Beach - 4.1 mi / 6.5 km
  • Marina Cabo San Lucas - 8.7 mi / 13.9 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 38 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
map
See on map
Kilometro 7.3 Carretera Transpeninsular, Los Cabos (and vicinity), 23410, BCS, Mexico

At a glance

Hotel size

  • This hotel has 222 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Barbecue grills

Things to do

  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

Working away

  • Business center
  • Number of meeting rooms - 3
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Year Built - 2007
  • Elevator
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Grab bar - in shower

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 50-inch plasma TV
  • Premium TV channels
  • DVD player

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Hacienda Encantada Resort & Residences are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Not included
  • Gratuities
  • Taxes

Spa

Holistic Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Las Marias Restaurant - Overlooking the ocean and pool, this buffet restaurant serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

La Trajinera Restaurant - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

El Patio - This beach restaurant serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

La Pergola Restaurant - Overlooking the pool, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Los Riscos Mesquite Grill - This beachfront fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

Small print

Also known as

  • Hacienda Encantada
  • Hacienda Encantada Resort Residences
  • Hacienda Encantada Resort
  • Hacienda Encantada Resort & Residences Hotel
  • Hacienda Encantada Resort & Residences Cabo San Lucas
  • Hacienda Encantada Resort & Residences Hotel Cabo San Lucas
  • Hacienda Encantada Cabo San Lucas
  • Hacienda Encantada Resort A La Carte All Inclusive Optional
  • Hacienda Encantada Resort
  • Hacienda Encantada Resort Cabo San Lucas
  • Hacienda Encantada Hotel Cabo San Lucas
  • Hacienda Encantada Resort & Spa Cabo San Lucas, Los Cabos
  • Hacienda Encantada Resort And Spa
  • Hacienda Encantada Resort & Spa Cabo San Lucas Los Cabos

Optional extras

Rollaway beds are available for MXN 270.0 per night

Buffet breakfast is offered for an extra charge of MXN 450 for adults and MXN 231 for children (approximately)

Cribs/Infant beds are available for MXN 270.0 per night

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 1700.00 per vehicle (one-way)

Area shuttle and casino shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 12 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hacienda Encantada Resort & Residences does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.

  • Yes, there's free self and valet parking.

  • Yes, there are 2 outdoor pools and a children's pool.

  • Sorry, pets and service animals aren't allowed.

  • You can check in from 4:00 PM - midnight. Check-out time is 10 AM. Contactless check-out is available.

  • Yes, there are 5 onsite restaurants, featuring alfresco dining, Mexican cuisine, and ocean views. Nearby restaurants include De Cortez Grill and Restaurant (2.2 mi), Cocina del Mar (4.9 mi), and Puerta Vieja Restaurant & Boutique (5 mi).

  • Yes, an airport shuttle is available. The charge is MXN 1700.00 per vehicle one-way.

  • Have fun with onsite activities like horseback riding, volleyball, and beach yoga and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics , basketball, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Hacienda Encantada Resort & Residences also has 4 bars, a sauna, and a steam room, as well as a picnic area and a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    The staff and the food were amazing, I paid for the all inclusive and could not believe how amazing the food was. I will definetly return to this resort again. Also of note is that they have a free shuttle service to their sister property and back in the marina and was also able to eat and drink there with my plan.

    5 night trip, Feb 4, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    The Resort was very accommodating and very safe. Staff was exceptional as usual. This is my third time staying at HE and always pleasantly surprised at the constant superb service.

    7 night family trip, Jan 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel and staff were amazing. DISCLAIMER...ensure all-inclusive is a part of your reservation, while the website has it all over, we were hit with a surprise fee at check-in. Marketing is misleading.

    Vanessa, 2 night romance trip, Jan 15, 2021

    Verified Expedia guest review

  • 6.0.Good

    BEWARE

    Food was okay. Servers at the bar and restaurants were great. Walls are very thin, you can hear everything. Beautiful view. BEWARE THE HOTEL WILL OVER CHARGE YOU AND NOT CALL YOU BACK. I was charged for the first night when booking, then paid the entire stay upon check in (including the first night). When I arrived home the next day and noticed on my credit card bill and receipts, I called 7 times and emailed the hotel with no luck. What happened to the hospitality? Oh they have my money so now they're ignoring me. The hotel is about minutes to downtown. They offer a $5 shuttle to the sister resort in town. Otherwise it's a $25 taxi fee. They do have Uber, but uber cannot pick up at the hotel, only drop off.

    Nithphaphone, 3 night trip, Dec 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing hotel

    This was an amazing place. Great food choices. Amazing sunsets. Not a lot of choice to swim in the beach. But some great pool options.

    hussein, 2 night family trip, Dec 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Sunset ocean serenity

    The hotel and facilities with the amazing view was incredible and relaxing

    Gerhardt, 2 night trip, Nov 20, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    No upgrades for gold or money. Tried to charge 2x

    Unwilling to upgrade our package at rates advertised online. They tried to offer a rate higher then advertised as we were at property already. We were forced to change resorts. Went to pueblo bonito sunset which was amazing! Higly recommended for friendly staff and service and great views! Also the property did not upgrade even thought it was advertised as a gold member.

    Fridrik, 4 night trip with friends, Nov 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The best part about this resort is the view! The food is not all that good. They really need to change that.

    Elizabeth, 5 night trip, Oct 18, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great place, maybe better experience next time

    My room wasn't ready upon arrival had to wait while they scrambled to get one available for about an hour. This was at 8pm mind you. Then they told me they were getting me an upgrade because of the inconvenience and that was not the case. I got a two bed (instead of a king like I requested) with a garden view. They have some great staff members on the team in various departments but they should be better prepared for guests. The door stop was basically falling off the door I had to lift it or hold it in place every time I wanted to open the door. The toilet paper holder was also falling off the wall looked as is this had taken place several times prior but nothing had been done to secure it again.

    Jose, 3 night business trip, Oct 16, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This property is amazing. Beautiful accommodations, and breathtaking views. They are going the extra mile to keep guests safe too. They wipe down luggage on arrival, have sanitizer everywhere. All utensils in restaurants are sanitized, then sealed in plastic. Pool towels are the same. It is an open air resort, lobby and all onsite restaurants offer outside seating along with the spectacular views. It is a sprawling resort, so no problem social distancing here. But what makes Hacienda Encantada special are the staff. Everyone is so accommodating and goes out of their way to make guests feel welcome. Shout out to Mauricio, Edgar, Giovanni for their help at check in. Special thanks to Josue, butler magnificent, and to Blanca Z our maid for all of their care during our stay.

    CheryH., 1 night trip with friends, Oct 2, 2020

    Verified Expedia guest review

See all 174 reviews