Check-in is horrible, the lobby is not air-conditioned, for all-inclusive food is very limited, they will charge you for a can of soda and they give you only 2 bottles of water a day, we have to go to the stores to get 4 gallons of water for our 5-day stay. Our bathroom ceiling is leaking every time they flush the toilet above us, The AC is leaking too, we report but they said the bathroom leakage can’t be fixed, they were able to fix the AC. Our TV is broken you turn it on all you see is green, and the room smells moldy, I booked king king-size bed we got 2 small beds I asked them to move us to a different room but this request was ignored. Some staff are nice some avoid us because they can’t speak English, which is OK I have a translator on my phone to be able to communicate with them. This is the worse hotel I ever stayed and I will never recommend this hotel for the money you paid, it's not worth it. The hotel has a nice location in the hotel zone but for what you paid for this hotel you can get a better hotel than this.