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The Westin Rusutsu Resort

Photo gallery for The Westin Rusutsu Resort

Exterior
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Exterior
1 bedroom, premium bedding, down duvets, in-room safe
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Overview of The Westin Rusutsu Resort

The Westin Rusutsu Resort

5.0 star property
5-star ski-in/ski-out resort with ski storage, near Rusutsu Resort
8.8 out of 10 Fabulous
8.8/10 Fabulous

280 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Onsen
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
The price is S$290
Price available on 07/06/2023
Map
133 Izumikawa, Rusutsu, Hokkaido, 048-1711
Main amenities
  • Daily housekeeping
  • Golf course
  • Ski-in/ski-out access
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Hot springs
  • Breakfast available
  • Free area shuttle
  • Ski rentals
  • Ski storage
  • Ski passes
  • 3 outdoor tennis courts
Feel at home
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Separate bedroom
  • Living room

Room options

About this area

Getting around

  • New Chitose Airport (CTS) - 77 min drive
  • Kutchan Station - 29 min drive
  • Niseko Station - 29 min drive
  • Toya Station - 33 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • クラブラウンジ - 1 min walk
  • Oktober Fest - 7 min walk
  • ピザドゥルスツ - 2 min drive
  • カフェテリア スティームボード - 10 min drive
  • 郷の駅 ホッときもべつ - 7 min drive
Map

About this property

The Westin Rusutsu Resort

With ski-in/ski-out access, The Westin Rusutsu Resort allows you more time for snowboarding and snowmobiling, plus you'll be within a five-minute walk of Rusutsu Resort. Guests can indulge in sports massages, facials or body treatments, and Kazahana, one of 3 restaurants, serves Japanese cuisine and is open for breakfast and dinner. Other highlights at this luxurious resort include a golf course, an indoor pool and a bar/lounge. Ski passes, storage and rentals are also available. Fellow travellers like the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 210 units
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Additional breakfast fees apply for children under 12 years old booked on a breakfast included rate plan.
  • Rusutsu amusement park closed every Monday and Tuesday.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • On-site parking includes off-street options

Transfers

  • Airport shuttle from 10 AM to 5:30 PM*

Off-site

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service

Travelling with children

  • Mini golf
  • Free local shuttle
  • Lifeguard on site

What to do

  • Golfing
  • Mini golf
  • Horse riding/hire
  • Hot springs
  • Shopping
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Sledging nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (1184 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment hire
  • Ski storage

Facilities

  • Built in 1993
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • 18 holes of golf
  • Golf driving range on-site
  • An indoor pool
  • Spa services
  • Hot tub
  • 3 outdoor tennis courts
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Height-adjustable showerheads
  • Lever door handles

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Snowboarding
  • Ski storage
  • Ski hire
  • Snowmobiling
  • Ski lifts nearby
  • Ski runs nearby
  • Cross-country skiing nearby
  • Skiing lessons nearby
  • Snow tubing nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Alarm clock
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are 2 hot springs open between 5:00 AM and 1:00 AM.

Dining

Kazahana – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves breakfast and dinner.
Atrium – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Additional fee: JPY 150 per person, per night
The additional mandatory fee covers a bathing fee per adult, collected at the property.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 1980 for children
  • Airport shuttle service is offered for an extra charge of JPY 3500 per person (one-way)

Children & extra beds

  • Rollaway beds are available for JPY 6050.0 per night
  • Airport shuttle for children between the ages of 4 and 12 costs JPY 3500 (one-way)

Pool, spa, & gym (if applicable)

  • Facility access costs JPY 150 per person, per night
  • Pool access available from 2:00 PM to 10:00 PM
  • Hot springs access available from 5:00 AM to 1:00 AM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Westin Rusutsu Resort
Westin Rusutsu
The Westin Rusutsu
The Westin Rusutsu Resort Resort
The Westin Rusutsu Resort Rusutsu
The Westin Rusutsu Resort Resort Rusutsu

Frequently asked questions

Does The Westin Rusutsu Resort offer free cancellation for a full refund?
Yes, The Westin Rusutsu Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Westin Rusutsu Resort?
As of 6 June 2023, prices found for a 1-night stay for 2 adults at The Westin Rusutsu Resort on 7 June 2023 start from S$290, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Westin Rusutsu Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Westin Rusutsu Resort?
Yes, there's an indoor pool. Guests have pool access from 2:00 PM to 10:00 PM.
Are pets allowed at The Westin Rusutsu Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Westin Rusutsu Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by The Westin Rusutsu Resort?
Yes, an airport shuttle is available from 10 AM to 5:30 PM on request. The charge is JPY 3500 per person one-way.
What are the check-in and check-out times at The Westin Rusutsu Resort?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at The Westin Rusutsu Resort and nearby?
Have fun with winter activities such as snowboarding, snowmobiling and skiing and in warmer months, enjoy a round of golf at the on-site golf course. Additional recreation on-site includes hot springs. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. The Westin Rusutsu Resort also has a 24-hour fitness centre and spa services, as well as a garden.
Are there restaurants at or near The Westin Rusutsu Resort?
Yes, there are 3 on-site restaurants, featuring Japanese cuisine and garden views.
What's the area around The Westin Rusutsu Resort like?
The Westin Rusutsu Resort is located a short 5-minute walk from Rusutsu Resort.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

The convenience to the Rusutsu ski resort is a huge plus. However, the room was expensive and little things - such as waiting in line for 20 minutes to eat at the breakfast buffet - made it seem overpriced for what it delivered. No specific complaints but I would probably stay at the Rusutsu Resort Hotel next time for half the price.
Katie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The rooms at the Westin are all lofts- really nice layout with the bedrooms on the corridor floor and a great living room with murphy beds and kitchenette on the lower floor. The toilet, bathroom sink area, and shower/tub are all in their own rooms so you can close the door to each one for more privacy. The only thing they don't have that would be nice is a microwave, so you can't heat up leftovers or soup. It forces you to eat at one of the many restaurants (three at the Westin and 5 or 6 at the Rusutsu Resort across the street). It isn't quite ski in/out but it is a short walk to the chairlift for East Mountain and Mt Isola, and a monorail short walk to West Mountain.
Gwen, 6-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

8/10 Very good

The reception staff is very helpful and friendly with excellent spoken English. For those ski lovers, they will be able to enjoy the easy access to ski rental, and related facilities. The room I stayed is very clean with nice view of ski trail, and the room is very clean as well except it would be nice to have a deodorant spray available in the room so that guests may use as this item is commonly found in most hotels in Japan. Overall, I had a very pleasant stay there.
1-night family trip
Verified Expedia guest review

8/10 Very good

Rooms were spacious. Large, sprawling hotel. Family hot tub would be nice at a ski resort hotel.
Lori, 5-night family trip
Verified Expedia guest review

2/10 Poor

First thing I noticed when I got into the room was toilet which was not clean. I guess the person who used the room previously lost vowels. The cleaning people just did not clean properly.
4-night romance trip
Verified Expedia guest review

8/10 Very good

Onsen is great. However, the seat of outdoor onsen is not comfortable.
James, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Judy, 4-night family trip
Verified Expedia guest review

6/10 Good

Staff English level and service standards, which are not up to an international 5-stars Hotel standard, should be improved.
Edwina, 4-night family trip
Verified Expedia guest review