The Westin Rusutsu Resort

Photo gallery for The Westin Rusutsu Resort

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Indoor pool
1 bedroom, premium bedding, down comforters, in-room safe
1 bedroom, premium bedding, down comforters, in-room safe
1 bedroom, premium bedding, down comforters, in-room safe

Overview of The Westin Rusutsu Resort

The Westin Rusutsu Resort

5.0 star property
Rusutsu ski-in/ski-out resort with ski storage and ski rentals

8.8/10 Fabulous

266 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Refrigerator
Map
133 Izumikawa, Rusutsu, Hokkaido, 048-1711
Main amenities
  • Daily housekeeping
  • Golf course
  • Ski-in/ski-out access
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Hot springs
  • Breakfast available
  • Free area shuttle
  • Ski rentals
  • Ski storage
  • Ski passes
  • 3 outdoor tennis courts
Feel at home
  • Cribs/infant beds (surcharge)
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • New Chitose Intl. Airport (CTS) - 77 min drive
  • Niseko Station - 27 min drive
  • Kutchan Station - 29 min drive
  • Toya Station - 29 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

About this property

The Westin Rusutsu Resort

With ski-in/ski-out access, The Westin Rusutsu Resort allows you more time for snowboarding and snowmobiling. Guests can indulge in sports massages, facials, or body treatments, and Kazahana, one of 3 restaurants, serves Japanese cuisine and is open for breakfast and dinner. Other highlights at this luxurious resort include a golf course, an indoor pool, and a bar/lounge. Ski passes, storage, and rentals are also available. Fellow travelers like the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 210 units
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Additional breakfast fees apply for children under 12 years old booked on a breakfast included rate plan.
  • Rusutsu amusement park closed every Monday and Tuesday.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle from 10 AM to 5:30 PM*

Offsite

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service

Traveling with children

  • Children's pool
  • Mini golf
  • Free local shuttle

What to do

  • Golfing
  • Mini golf
  • Horse riding/rentals
  • Hot springs
  • Shopping
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sledding nearby

Working away

  • Business center
  • Meeting room
  • Conference space (1184 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment rentals
  • Ski storage

Facilities

  • Built in 1993
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • 18 holes of golf
  • Golf driving range on site
  • An indoor pool
  • Spa services
  • 3 outdoor tennis courts

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Height-adjustable showerhead
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Snowboarding
  • Ski storage
  • Ski rentals
  • Snowmobiling
  • Ski lifts nearby
  • Ski runs nearby
  • Cross-country skiing nearby
  • Ski lessons nearby
  • Snow tubing nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Alarm clock
  • Premium bedding
  • Crib/infant bed (surcharge)

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

Dining

Kazahana - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast and dinner.
Atrium - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Additional fee: JPY 150 per person, per night
The additional mandatory fee covers a bathing fee per adult, collected at the property.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 2970 for adults and JPY 1782 for children (approximately)
  • Airport shuttle service is offered for an extra charge of JPY 3000 per person (one-way)

Children & extra beds

  • Cribs/infant beds are available for JPY 3240.0 per night
  • Airport shuttle for children between the ages of 4 and 12 costs JPY 3000 (one-way)

Pool, spa, & gym (if applicable)

  • Facility access costs JPY 150 per person, per night
  • Pool access available from 2:00 PM to 10:00 PM
  • The seasonal pool is open from July to August
  • Hot springs access available from 5:00 AM to 1:00 AM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Westin Rusutsu Resort
Westin Rusutsu
The Westin Rusutsu
The Westin Rusutsu Resort Resort
The Westin Rusutsu Resort Rusutsu
The Westin Rusutsu Resort Resort Rusutsu

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

8/10 Very good

The reception staff is very helpful and friendly with excellent spoken English. For those ski lovers, they will be able to enjoy the easy access to ski rental, and related facilities. The room I stayed is very clean with nice view of ski trail, and the room is very clean as well except it would be nice to have a deodorant spray available in the room so that guests may use as this item is commonly found in most hotels in Japan. Overall, I had a very pleasant stay there.
1-night family trip
Verified Expedia guest review

8/10 Very good

Rooms were spacious. Large, sprawling hotel. Family hot tub would be nice at a ski resort hotel.
Lori, 5-night family trip
Verified Expedia guest review

2/10 Poor

First thing I noticed when I got into the room was toilet which was not clean. I guess the person who used the room previously lost vowels. The cleaning people just did not clean properly.
4-night romance trip
Verified Expedia guest review

8/10 Very good

Onsen is great. However, the seat of outdoor onsen is not comfortable.
James, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Judy, 4-night family trip
Verified Expedia guest review

6/10 Good

Staff English level and service standards, which are not up to an international 5-stars Hotel standard, should be improved.
Edwina, 4-night family trip
Verified Expedia guest review

8/10 Very good

I did look the environment. Good people. Good attitude. Generally everything was good.
11-night family trip
Verified Expedia guest review

8/10 Very good

Nice big clean room! Very good view! Nice food! Need monorail for ski, isn’t very convenience.
3-night family trip
Verified Expedia guest review