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Reviews

7.6

Good

7.7/10

Cleanliness

8.1/10

Staff & service

7.5/10

Amenities

7.5/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

MARIA CRISTINA, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Refugio, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Brian, 3-night trip
Verified Hotels.com guest review

6/10 Good

The cleaning crew was excellent. The shower condition was slippery, not safe.
Jessie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The proooerty is nice , food is great , especially the steak house in front of the beach , all staff member make each day unique entertainment is on point , drinks are good for the price yiu are paying no complains .
Verified Expedia guest review

8/10 Very good

michael robert, 5-night trip
Verified Expedia guest review

10/10 Exceptional

nice and comfortable
Olga, 8-night family trip
Verified Expedia guest review

8/10 Very good

Good food choices & good food. Wait staff worked hard but just couldn’t keep up most of the time. My wife fell and we spent the day at the hospital and one of our towels was stolen. Took several people and an act of congress to get the fee waived for a lost towel. They also let us use a wheelchair to get her to dinner and back but we’re very impatient about getting it back. Wheeled her to our room, helped her to the bathroom and the phone rang. It was the desk telling me that I could rent a wheelchair but I needed to hurry and return this one because it was for emergencies “like the one I had” and spoke in a very condescending way. Everything is wonderful until their is a problem, then you find out just how good customer service is
John B, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved the entertainment on Friday I day
Sulema A, 5-night trip
Verified Expedia guest review

8/10 Very good

Maria, 4-night trip
Verified Expedia guest review