Destination
Guests
All properties in Mecca, Makkah Province, Saudi Arabia

DoubleTree by Hilton Makkah Jabal Omar

Central hotel with 2 restaurants, connected to a shopping center, near As-Haabee Exhibition

  • Free WiFi
From
S$105
  • Lobby
  • Lobby
  • Guest Room View
  • Living Area
  • Lobby
1 / 52Lobby
9.2.Superb.
  • The experience was amazing in terms of room comfort and staff and the breakfast was super…

    Dec 20, 2019

  • It’s a nice hotel overall. A few points to take notice. The WiFi is very weak , so if you…

    Mar 3, 2020

See all 104 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Safe
Walkable
Quiet
Dining options
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 676 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Free area shuttle
  • Self parking

For families

  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Separate sitting area
  • Television
  • Free toiletries

What’s around

  • Heart of Mecca
  • Kaaba - 39 min walk
  • Great Mosque of Mecca - 41 min walk
  • King Fahad Gate - 16 min walk
  • Safa and Marwah - 37 min walk
  • As-Haabee Exhibition - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed, Partial View
  • Room, 1 King Bed, Accessible
  • Presidential Suite, 1 King Bed (Haram)
  • Room, 2 Twin Beds
  • Deluxe Room, 2 Twin Beds
  • Room, 2 Twin Beds, Partial View
  • Junior Suite, 2 Twin Beds
  • Junior Suite, 2 Twin Beds, Bay View
  • Room, 2 Twin Beds, Partial View
  • Family Room, 2 Twin Beds, Connecting Rooms, Partial View
  • Family Room, 2 Twin Beds, Connecting Rooms

Location

  • Heart of Mecca
  • Kaaba - 39 min walk
  • Great Mosque of Mecca - 41 min walk

What’s around

Landmarks

  • Heart of Mecca
  • Kaaba - 39 min walk
  • Great Mosque of Mecca - 41 min walk
  • King Fahad Gate - 16 min walk
  • Safa and Marwah - 37 min walk
  • As-Haabee Exhibition - 6 min walk
  • Souk Al-Khalil - 22 min walk
  • Alkhalil Courtyard - 23 min walk
  • Cave of Hira - 6.1 mi / 9.8 km
  • Makkah Mall - 6.8 mi / 10.9 km

Getting around

  • King Abdulaziz Intl. Airport (JED) - 60 min drive
  • Free area shuttle

At a glance

Hotel size

  • This hotel has 676 rooms

Arriving/leaving

  • Check-in time 4:00 PM-3:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • Saudi Arabia may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (SAR 231 per day)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Coffee shop/café
  • 24-hour room service

Working away

  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 250
  • Conference space size (meters) - 23

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Arabic
  • English
  • Indonesian
  • Urdu

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer

Be entertained

  • 49-inch LED TV
  • Pay movies

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Onsite venue #2 - This restaurant specializes in Italian cuisine. Open daily.

Small print

Also known as

  • DoubleTree by Hilton Makkah Jabal Omar Property Mecca
  • DoubleTree by Hilton Makkah Jabal Omar Property
  • DoubleTree by Hilton Makkah Jabal Omar Hotel
  • DoubleTree by Hilton Makkah Jabal Omar Mecca
  • DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
  • DoubleTree by Hilton Makkah Jabal Omar Hotel
  • DoubleTree by Hilton Makkah Jabal Omar Mecca
  • DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs SAR 231 per day

Refrigerators are available for an additional charge

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of SAR 69 for adults and SAR 35 for children (approximately)

Policies

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, DoubleTree by Hilton Makkah Jabal Omar does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs SAR 231 per day.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 4:00 PM - 3:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring local and international cuisine. Nearby restaurants include KFC - 4th Floor (5-min walk), Albaik (13-min walk), and Pizza Hut (2.8 mi).
  • Recommended spots to visit include As-Haabee Exhibition (6-min walk) and King Fahad Gate (0.8 mi), along with Souk Al-Khalil (1.2 mi) and Alkhalil Courtyard (1.2 mi).
9.2.Superb.
  • 10.0.Exceptional

    Shuttle service is great and front checkin was very quick

    2 night trip with friends, Feb 26, 2020

    Verified Expedia guest review

  • 8.0.Very good

    decent hotel, only comments is that they charge for parking SR200 per night, also there was leakage in the public bathroom at the reception

    Kal, 2 night family trip, Feb 25, 2020

    Verified Expedia guest review

  • 2.0.Poor

    The hotel can cheat you easily and overcharge you if you paid through another online travel account, they will not accept it and ask you not received the payment. Be careful to not get double charge.

    2 night family trip, Feb 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Highly recommended

    Amazing experience overall.

    Wajid, 2 night family trip, Feb 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice and clean place not very far from the harram

    4 night family trip, Feb 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service. 10 out of 10

    I stay first time this hotel with family. Very nice staff and service. SociallyA.Suliman food supervisor was very helpful. I highly recommend this hotel as very close to Haram.

    Shabnam, 2 night family trip, Feb 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    EXCELLENT SERVICES

    VERY EXCELLENT HOTEL BY LOCATION, VERY HELPFULL STAFF, WALKING DISTANCE 7 MINS, BUT HAVE 4 BUS SERVICE EVERY 10 MINS , I WILL GIVE 10 OUT 0F 10. SPECIAL THANKS TO MR. A.SULIMAN FOOD SUPERVISOR WHO WAS VERY NICE WITH DISABLE LADIES AS WELL KIDS. HIGHLY RECOMMENDED .

    Ghulam, 1 night family trip, Feb 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    EXCELLENT OVER ALL

    VERY EXCELLENT HOTEL BY LOCATION, VERY HELPFULL STAFF, WALKING DISTANCE 7 MINS, BUT HAVE 4 BUS SERVICE EVERY 10 MINS , I WILL GIVE 10 OUT 0F 10. SPECIAL THANKS TO MR. A.SULIMAN FOOD SUPERVISOR WHO WAS VERY NICE WITH DISABLE LADIES AS WELL KIDS. HIGHLY RECOMMENDED .

    Ghulam, 1 night family trip, Feb 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    First of All the Reception Team Welcome was Excellent and Guidance was Superb. The Location of hotel was Very Near to Holy Mosque.

    2 night family trip, Feb 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    VERY EXCELLENT HOTEL BY LOCATION, VERY HELPFULL STAFF, WALKING DISTANCE 7 MINS, BUT HAVE 4 BUS SERVICE EVERY 10 MINS , I WILL GIVE 10 OUT 0F 10. SPECIAL THANKS TO MR. A.SULIMAN FOOD SUPERVISOR WHO WAS VERY NICE WITH DISABLE LADIES AS WELL KIDS. HIGHLY RECOMMENDED .

    Ghulam, 1 night family trip, Feb 16, 2020

    Verified Hotels.com guest review

See all 104 reviews