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Resorts World Genting Highlands Hotel

3.5 star property
Hotel with casino, connected to a shopping centre, near Genting SkyWorlds Theme Park

Choose dates to view prices

Surrounded by lush greenery, Resorts World Genting - Resort Hotel offers a serene escape with a garden and bar. Connect to WiFi in public areas, take advantage of luggage storage, and enjoy the convenience of tour/ticket assistance.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Casino
  • Restaurants and bar/lounge
  • Self parking
  • Business centre
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Lift

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Resorts World Genting - Genting Skyworlds Hotel
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7.6 out of 10, Good, 132 reviews
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About the area

Map
Genting Highlands,Genting Highlands, Genting Highlands, Pahang, 69000

What's nearby

  • Genting Casino - 1 min walk - 0.1 km
  • SkyAvenue - 2 min walk - 0.2 km
  • First World Plaza - 3 min walk - 0.3 km
  • Skytropolis Indoor Theme Park - 5 min walk - 0.5 km
  • Genting SkyWorlds Theme Park - 9 min walk - 0.8 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 84 min drive
  • Kuala Lumpur Gombak Station - 46 min drive
  • Batu Caves Station - 48 min drive
  • Kuala Lumpur Taman Wahyu Komuter Station - 48 min drive

Restaurants

  • ‪Coffee Terrace - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Good Friends Restaurant (好友记) - ‬1 min walk
  • ‪Genting Secret Garden - ‬1 min walk
  • ‪Lao Di Fang (老地方) - ‬2 min walk

About this property

Resorts World Genting Highlands Hotel

Resorts World Genting - Resort Hotel features a casino and puts you within a 15-minute walk of Genting SkyWorlds Theme Park. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, this hotel is within a short drive of Genting Highlands Premium Outlets.

At a glance

DONE

Hotel size

    • 835 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • The Genting Highlands Theme Park will be closed for renovation until further notice.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • On-site self-parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Travelling with children

  • Bowling alley

What to do

  • Bowling alley
  • Pool table

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Casino

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Ceiling fan
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MYR 85 per night

Parking

  • Self-parking is available for an extra charge

Policies

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Union Pay

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Resort Hotel Genting Highlands

Resort Hotel Genting Highlands

Resorts World Genting Resort Hotel Genting Highlands

Resorts World Genting Resort Hotel

Resorts World Genting Genting Highlands

Resorts World Genting

Resorts World Genting Resort

Resorts World Genting Resort Hotel

Resorts World Genting - Resort Hotel Hotel

Resorts World Genting - Resort Hotel Genting Highlands

Resorts World Genting - Resort Hotel Hotel Genting Highlands

Frequently asked questions

Are pets allowed at Resorts World Genting - Resort Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Resorts World Genting - Resort Hotel?

Yes, there's self parking on site (charges apply).

What are the check-in and check-out times at Resorts World Genting - Resort Hotel?

You can check in starting at 3 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Resorts World Genting - Resort Hotel?

Yes, there's a casino.

What is there to do at Resorts World Genting - Resort Hotel and nearby?

On-site recreation at Resorts World Genting - Resort Hotel includes bowling. Enjoy amenities such as a casino and a garden.

Are there restaurants at or near Resorts World Genting - Resort Hotel?

Yes, there's an on-site restaurant.

What's the area around Resorts World Genting - Resort Hotel like?

Resorts World Genting - Resort Hotel is a short 11-minute walk from Genting SkyWorlds Theme Park and 6 minutes' walk from Skytropolis Indoor Theme Park.

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Reviews

Resorts World Genting Highlands Hotel Reviews

7.6

Good

7.8

Cleanliness

7.8

Location

7.6

Staff & service

7.4

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

A Highland Surprise.

We were overwhelmed by the lenghths to which the staff accommodated our needs to be in different parts of the overall resort at different times. Because most of the major hotels and attractions are interconnected with undercover links and escalators, walking from one to another was relatively easy on such a steep location.
Barbara, 3-night trip
Verified

8/10 Very good

Nice stay with a view with the family.

Stay was nice. Room was good size. No room service however and parking is not complimentary. Although room rates went sly high during the dec holidays weekend
Lim, 3-night trip
Verified

6/10 Good

A basic hotel with high price. No wifi in the room. Only available at the hotel lobby.
1-night trip
Verified

8/10 Very good

Big room
Verified

10/10 Exceptional

Good
MUI EE, 3-night trip
Verified

8/10 Very good

Overall was great. Too noisy no sounds proofing
Verified

10/10 Exceptional

with family

better than first world actually, but the service from the hotel is just not friendly. even no wifi here. it sucks nowadays don't have wifi at hotel.
theresia, 5-night trip
Verified

4/10 Fair

no wifi in room.

Such grand hotel there is no wifi in the room. No provide toothbrush & toothpaste. End up we have to buy our own.
2-night trip
Verified

2/10 Poor

Poor customer service with sometimes rude behaving receptionist. Room is not clean.
Xun Jie, 3-night trip
Verified

6/10 Good

여러모로 불편했던 호텔

우선 룸에서는 와이파이가 없어서 와이파이를 사용하려면 호텔 로비로 내려가야하는 점이 가장 불편합니다. 우리가 묵었던 룸의 창문이 꼭 닫히질 않아 차고 축축한 공기가 계속 유입되어 지내기가 불편했습니다. 이불에서 퀴퀴한 냄새가 나서 불쾌했습니다. 체크인 과정이 너무 복잡합니다. 완전한 모바일 시스템도 아니고 프런트 직원의 도움을 받아야하는 것도 아니라서 프런트에서 회원등록하고 다시 키오스크로 가서 다시 체크인해야하고, 너무 복잡하고 번잡했습니다. 또한 Food Factory의 아침식사 뷔페는 절대적으로 추천하지 않습니다. 먹을 것도 없고 어수선하고 비위생적이고.
Hee Kyung, 1-night trip
Verified

8/10 Very good

Bad check-in experience

The hotel receptionist couldn’t find our details through the booking ID and I booked 3 rooms with King Size beds but was given 2 rooms with separate Super Single beds and 1 room with King Size beds. Hotels.com has to work more closely with the hotel with customers request. Staff was patient and tried different ways to find our booking by using our names. And since I booked 3 rooms, he managed to find our rooms/booking under 3 different names. Other than that, everything else about the hotel was great. Location was great too as it’s near shopping district. A convenience store and starbucks at hotel lobby was great too.
2-night trip
Verified

6/10 Good

Not
Mohammed, 1-night trip
Verified

4/10 Fair

Waited for about 20 mins to check in as there was only one serving staff. No WiFi in the room,
TWTYK, 1-night trip
Verified

4/10 Fair

Very basic room, tv limited Channels (no suitable kids channel), no wifi provided. Situated next to stars avenue so music was blasting non stop in the afternoon and in the evening till 11pm. I can’t believe we paid $600plus RM for this. Carpark was $21rm and not included as well. Got our room at 2pm and later they call us to inform early check in applied and I need to pay. It was $5rm and the staff paid it in the end since it was his mistake but I felt it was overall poor hotel management and actually management should have waived instead of making staff pay. The only plus point is that it is linked to carpark and shopping mall. Will avoid staying again
Jen, 1-night trip
Verified

8/10 Very good

Absence of signage and info counter

When we got out of Awana cable car station, there was no signage at all to give directions to the Hotel, nor information counter to provide assistance. The visitors had to manage by themselves alone.Very frustrated...
1-night trip
Verified

6/10 Good

Good location, a little old - need renovate + NEED WIFI in room
Isra, 3-night trip
Verified

6/10 Good

The fan in the room needs servicing, extremely noisy.. noise control is bad. I do t know where is the blasting music coming from
3-night trip
Verified

2/10 Poor

A disappointing stay as the property is old and time for the room to do a makeover. Need to walk quite a distance to the new cable car station from the hotel. Been donkey years since my last visit and Genting Highland now with many building taking over the once nice and beautiful place and green scenery there.
1-night trip
Verified

10/10 Exceptional

Good and rejuvating stay

One of the better hotels compared to first world hotel. Comes with a rain shower and doesnt have a bath tub but it's okay for me. Quiet environment and the hotel is kind enough to let us check in earlier for a small fee. Booking through hotels.com make it even better as there is assurance that we got the cheapest deal =)
3-night trip
Verified

8/10 Very good

Checking in is smooth. Room are clean & well equipped. Only flaw is that we need to pay RM15 for checking in at around 12.30pm ( official check in is 3pm). Most hotel in Malaysia don’t charge fair early check in if room available.
1-night trip
Verified

6/10 Good

Clean and neat. Cons: no plain water and no wifi. Staff Natalie not very friendly
Chan, 1-night trip
Verified

6/10 Good

Our stay

Not clean Bed is not comfortable and small The hotel is 3 stars for sure
Mamdouh, 2-night trip
Verified

10/10 Exceptional

很棒
2-night trip
Verified

8/10 Very good

Simple comfort with no extras at a fairly expansive price charged by Genting Resort World. Location is convenient as it is located within the Genting Resort World complex.
EE PING, 1-night trip
Verified

10/10 Exceptional

Looks like was renovated, service just a call away, official check-in Was 3pm, Just pay RM5 and you can have the room right away. Breakfast at Cafe Terrace at Grand Genting with 40% discount is better value then eating at Malaysia street
2-night trip