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Elaf Al Mashaer Hotel

5.0 star property
Luxury hotel with 2 restaurants, near Great Mosque of Mecca

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Elaf Al Mashaer Hotel

Photo gallery for Elaf Al Mashaer Hotel

2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Front of property
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Lobby
Shower, free toiletries, hair dryer, towels

Overview of Elaf Al Mashaer Hotel

7.0 out of 10 Good
7.0/10 Good

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Laundry facilities
Map
Ajyad Road Makkah Al Mukarramah, Mecca, 24231
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

View all photos for Twin Room People With Special Needs

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Twin Room People With Special Needs

  • Sleeps 4
  • 2 Single Beds

View all photos for Quad Room With One Extra Bed

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Quad Room With One Extra Bed

  • Sleeps 4
  • 4 Single Beds

View all photos for Twin Room

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Twin Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Transient Single Room

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Transient Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Triple Room

  • Sleeps 4
  • 3 Single Beds

View all photos for Double Room Queen

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Double Room Queen

  • Sleeps 4
  • 1 Double Bed

View all photos for Quad Partial Haram ViewWith One ExtraBed

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Quad Partial Haram ViewWith One ExtraBed

  • Sleeps 4
  • 4 Single Beds

View all photos for Junior Suite

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Junior Suite

  • Sleeps 3
  • 3 Single Beds

About this area

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 62 min drive

Restaurants

  • Al Majlis - 9 min walk
  • Al Dira Restaurant - 8 min walk
  • مليار كافيه - 8 min walk
  • بيتزا هت - 8 min walk
  • Roti Cane D'Saji - 4 min walk
Map

About this property

Elaf Al Mashaer Hotel

Elaf Al Mashaer Hotel offers a great location, putting you within a short 10-minute walk of Great Mosque of Mecca and Kaaba. For a bite to eat, guests can visit Al Multazim, one of 2 restaurants, which serves Asian cuisine and is open for breakfast, lunch and dinner.

Languages

Arabic, English, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Check-in

Contactless social distancing
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 304 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 4:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Children

  • Up to 2 children (9 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (SAR 150.00 per day)
  • On-site parking is limited

Other information

  • Designated smoking areas
  • No alcohol allowed on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Raised toilet seat
  • Grab bar near toilet

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Al Multazim – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
Al Maqam – This coffee shop specialises in Asian cuisine.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 50 per person
  • Late check-in between 1:00 PM and 6:00 PM can be arranged for an extra charge

Parking

  • Self-parking costs SAR 150.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-in is available.

Individually wrapped food options are available through room service.

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Al Mashaer
Elaf Al
Elaf Al Mashaer
Elaf Al Mashaer Hotel
Elaf Al Mashaer Hotel Mecca
Elaf Al Mashaer Mecca
Elaf Mashaer
Elaf Mashaer Hotel
Hotel Elaf Mashaer
Mashaer
Elaf Al Mashaer Hotel Hotel
Elaf Al Mashaer Hotel Mecca
Elaf Al Mashaer Hotel Hotel Mecca

Frequently asked questions

Does Elaf Al Mashaer Hotel offer free cancellation for a full refund?
Yes, Elaf Al Mashaer Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Elaf Al Mashaer Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Elaf Al Mashaer Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Elaf Al Mashaer Hotel?
Yes. Self-parking costs SAR 150.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at Elaf Al Mashaer Hotel?
You can check in from 4:00 PM - 4:00 AM. Check-out time is noon. Contactless social distancing is available.
Are there restaurants at or near Elaf Al Mashaer Hotel?
Yes, there are 2 on-site restaurants, featuring Asian cuisine.
What's the area around Elaf Al Mashaer Hotel like?
Elaf Al Mashaer Hotel is in the heart of Mecca, a short 9-minute walk from Great Mosque of Mecca and 9 minutes' walk from Kaaba.

Reviews

7.0

Good

6.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Good

Hotel didn't give me queen room which I booked instead small twin bed room . The bathroom was awful, bad smell. After complaining they changed to family room. Had no hot water during my stay.
Muhammad Joynal, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Mohamed, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mohamed, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Abderrafi, 4-night trip
Verified Expedia guest review

8/10 Very good

Qasir, 2-night trip
Verified Expedia guest review

2/10 Poor

If I could give them a lower rating I would! We got to the hotel after a long flight. We were told our booking was canceled. And no rooms were available. They basically over booked and canceled our room. The staff was rude, and were literally refusing to speak to us. We stood there for over an hour trying to resolve the issue. The basically told us to get lost and find another hotel. I’ve never felt so helpless and degraded in my life. DON’T EVER BOOK AT THIS HOTEL. It may be a little cheaper in cost, and that may be and enticing factor. But they are terrible! Beware!
Mubarik, 2-night family trip
Verified Expedia guest review

8/10 Very good

Overall friendly staffs. Good in breakfast was terrible.
Shahina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good but can be improved
GOOD: the hotel is very strategically located, just 5 minutes from the gate for tawaf. it is close to all the shops and restaurants. it is also very easy to get taxis here. the reception staff were very friendly and helpful and the room was very comfortable. they also have wuduk area and ironing facilities in the room. BAD: due to the location on the main road, it was VERY noisy. the windows weren't soundproof and I was on the top floor. check in too almost an hour during peak time and there were only 2 staff available. Only 1 of the reception staff speaks English, this made it very difficult to get assistance on time. TV and furniture in the room are very old. the shower wasn't clean and had mould in the grout. was not expecting these as the price per night was quite expensive.
NurLiyana, 5-night trip
Verified Hotels.com guest review

6/10 Good

Your tap water was brown. No one ever answered the reception phone when i called. The bed was right in front of the AC, very bad design. The toilet leaked. I could never get room service. Your elevators never worked properly. They would miss my floor or just not work completely.
Verified Expedia guest review

10/10 Exceptional

Price is also very expensive
All good except problems with phone in the room was not working I have to go to the reception all time to tell for room service apart from that every thing is good i will use your services in future again Inshallah
Mouzam, 4-night family trip
Verified Hotels.com guest review