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Hotel Pullman ZamZam Makkah

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Great Mosque of Makkah

Choose dates to view prices

Experience the warmth of Makkah at Hotel Pullman ZamZam, where luxury meets sustainability. Savor breakfast at one of two restaurants, explore the on-site shopping mall, or get lost in a book from the library. With free in-room WiFi and multilingual staff, this hotel offers a unique blend of comfort and culture.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Library

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Separate sitting area
The current price is S$268
includes taxes & fees
14 Feb - 15 Feb

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Classic Room, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, City View

7.8 out of 10
Good
(35 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 37 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Classic Room, 2 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Classic Room, 4 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 4 Single Size Beds, City View

7.0 out of 10
Good
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 37 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Classic Junior Suite, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Junior Suite, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 45 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Classic Accessible, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Accessible, 2 Single Size Beds, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for Classic Room, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, Haram Courtyard View

7.4 out of 10
Good
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for Classic Room, 3 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 3 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

View all photos for Classic Room, 3 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 3 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

View all photos for Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed

View all photos for Deluxe Junior Suite, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Junior Suite, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Room 2 Single beds ( Haram View )

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room 2 Single beds ( Haram View )

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for Classic Suite, Multiple Beds, Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Suite, Multiple Beds, Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 7
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • Sleeps 7
  • 1 King Bed

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9.0 out of 10, Wonderful, 1,018 reviews
The price is S$288
includes taxes & fees
14 Feb - 15 Feb
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About the area

Map
Abraj Al-bait., Central Area Ajyad, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • The Clock Towers - 2 min walk - 0.2 km
  • King Fahad Gate - 3 min walk - 0.3 km
  • Kaaba - 6 min walk - 0.5 km
  • Well of Zamzam - 8 min walk - 0.6 km

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 72 min drive
  • Makkah Station - 10 min drive

Restaurants

  • ‪Brew92 - ‬4 min walk
  • ‪Swiss Express - ‬1 min walk
  • ‪Almsharf Lounge - ‬1 min walk
  • ‪Mado مادو - ‬4 min walk
  • ‪Al Tazaj | الطازج - ‬1 min walk

About this property

Hotel Pullman ZamZam Makkah

Hotel Pullman ZamZam Makkah offers a fantastic location, putting you a short five-minute walk from Great Mosque of Makkah and The Clock Towers. Guests can be pampered with massages at the spa, and Al Zahra, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a fitness centre and a snack bar/deli. Fellow travellers love the breakfast and location.

At a glance

DONE

Hotel size

    • 1315 rooms
    • Arranged over 33 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 9:00 AM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Couples wishing to share a room must provide proof of marriage
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (SAR 287.50 per day)
DONE

Other information

    • Designated smoking areas
    • No alcohol allowed on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping

Working away

  • Meeting rooms
  • Computer station
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Fitness centre
  • Shopping centre on-site
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Selected Comfort mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Enaya. Services include massages. The spa is open selected days.

Dining

Al Zahra – This restaurant serves breakfast, lunch and dinner.
Al Yasmine – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Tea Garden – This coffee shop specialises in international cuisine and only serves light fare. Open 24 hours.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 90 per person
  • Early check-in can be arranged for an extra charge of SAR 400 (subject to availability)
  • Late checkout can be arranged for an extra charge of SAR 400 (subject to availability)

Children & extra beds

  • Rollaway beds are available for SAR 400.0 per night

Parking

  • Valet parking costs SAR 287.50 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10001442

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Also known as

Hotel Pullman ZamZam Makkah
Hotel Pullman ZamZam Makkah Mecca
Pullman Makkah Hotel
Pullman ZamZam Hotel
Pullman ZamZam Makkah
Pullman ZamZam Makkah Mecca
ZamZam Makkah Hotel
ZamZam Pullman
ZamZam Pullman Hotel
ZamZam Pullman Makkah Hotel
Pullman Zamzam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel
Hotel Pullman ZamZam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel Makkah

Frequently asked questions

Does Hotel Pullman ZamZam Makkah offer free cancellation for a full refund?

Yes, Hotel Pullman ZamZam Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Pullman ZamZam Makkah?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Pullman ZamZam Makkah?

Yes. Valet parking costs SAR 287.50 per day.

What are the check-in and check-out times at Hotel Pullman ZamZam Makkah?

Check-in start time: 2:00 PM; check-in end time: 9:00 AM. There's a charge of SAR 400 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of SAR 400 (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Hotel Pullman ZamZam Makkah and nearby?

Hotel Pullman ZamZam Makkah has a spa and a fitness centre.

Are there restaurants at or near Hotel Pullman ZamZam Makkah?

Yes, there are 2 on-site restaurants, featuring international cuisine.

What's the area around Hotel Pullman ZamZam Makkah like?

Hotel Pullman ZamZam Makkah is in Makkah City Center, a short 2-minute walk from Great Mosque of Makkah and 7 minutes' walk from Kaaba. Travellers love the hotel's prime location.

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Reviews

Hotel Pullman ZamZam Makkah Reviews

7.0

Good

7.2

Cleanliness

10

Location

7.4

Staff & service

6.8

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Breakfast
Bathroom
Bed
Elevator
Lobby
Food
Family friendly

Reviews

10/10 Exceptional

clean room. friendly staff.
REZAUL, 2-night trip

8/10 Very good

Room was clean, check-in staff was slow, staff was helpful, had nice amenities, breakfast was basic
Maqdoom, 3-night trip

10/10 Exceptional

Great checkin and great hotel
Aisha, 7-night trip

6/10 Good

Breakfast and dinner were generally the same. The variety of food was limited, but the taste was average. Room cleanliness at the hotel was good. However, the hotel has a general problem with humidity, mold, and dampness. It was not worth paying this much.
BURCU, 5-night trip

10/10 Exceptional

Nice property to stay.
TANVER, 2-night trip

8/10 Very good

Spacious room and clean
Asad, 3-night trip

10/10 Exceptional

Amazing Best Hotel Around Haram.
Arsalan, 2-night trip

8/10 Very good

Massive room with beautiful view. But not many amenities in the room or the bathroom. Breakfast was amazing
Ibrahim, 2-night trip

10/10 Exceptional

Love this stay and highly recommend
MEH, 1-night trip

8/10 Very good

Breakfast buffet is big with all kinds of options. Rooms are standard, its really close to the haram. Its in the clock tower complex.
Mohammad, 4-night trip

10/10 Exceptional

Enjoyed the stay
Amr, 4-night trip

10/10 Exceptional

Best
MujeebuRahiman, 1-night trip

10/10 Exceptional

Excellent place and extremely near to Haram Pak.
Mohammad, 8-night trip

10/10 Exceptional

Good
Hassan, 1-night trip

10/10 Exceptional

Great stay !!!
Khurram, 4-night trip

8/10 Very good

Front Office Staff and Housekeeping staff are amazing
Dalia, 2-night trip

10/10 Exceptional

Very comfortable to stay. Near Kaba
Saila, 2-night trip

10/10 Exceptional

It’s good hotel for family
Md, 6-night trip

10/10 Exceptional

Abdullahrahman made the check-in process easy.
Shamso, 2-night trip

6/10 Good

We booked 2 rooms for 3 nights with 3 twin beds in each room City View. The rooms and bathrooms need a real upgrade. For the half price, their Madina one has the upgraded and very spacious and nicely decorated rooms. If it was not for the location that you get access to haram right from your hotel, there is no fancy thing about it for the price they charge.
Syed, 3-night trip

10/10 Exceptional

It was ok
Rehab, 2-night trip

10/10 Exceptional

Amazing place
ASIF, 4-night trip

10/10 Exceptional

Excellent stay
hassan Aly Hosny Hassan, 2-night trip

8/10 Very good

Great location
Ahmad, 2-night trip

10/10 Exceptional

Nice
Molai, 4-night trip