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Hilton Makkah Convention Hotel

Photo gallery for Hilton Makkah Convention Hotel

Exterior
Exterior
Royal Suite, 1 King Bed, Non Smoking (Haram View) | Minibar, in-room safe, desk, blackout curtains
3 restaurants, breakfast, lunch, dinner served; international cuisine
Executive lounge

Overview of Hilton Makkah Convention Hotel

Hilton Makkah Convention Hotel

5.0 star property
Luxury hotel with 3 restaurants, connected to the convention centre, near As-Haabee Exhibition
8.6 out of 10 Fabulous
8.6/10 Fabulous

524 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Bar
The price is S$154
Price available on 12/06/2023
Map
Jabal Omar, Mecca, 21955
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 60 min drive

Restaurants

  • ستاربكس - 11 min walk
  • البيك - 9 min walk
  • Speclalty Coffee - 8 min walk
  • ستاربكس - 9 min walk
  • الشبيكة كوفي - 9 min walk
Map

About this property

Hilton Makkah Convention Hotel

At Hilton Makkah Convention Hotel, you'll be within a 10-minute drive of Great Mosque of Mecca and Kaaba. For a bite to eat, guests can visit Al Mustafa, one of 3 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a snack bar/deli are offered, and in-room conveniences at this luxurious hotel include sofa beds and fridges. The helpful staff and overall value get great marks from fellow travellers.

Languages

Arabic, English, Hindi, Indonesian, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 764 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 4 PM until 3:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (SAR 230 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Local/corner shop
  • Children's games
  • Toys

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre (17761 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 49-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Sofa bed
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Al Mustafa – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Azure – On-site fine-dining restaurant. Open daily.
Sahtein – This restaurant specialises in Mediterranean cuisine. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 73 for adults and SAR 36.5 for children

Parking

  • Self-parking costs SAR 230 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Hilton Makkah Convention Hotel Mecca
Hilton Makkah Convention Mecca
Hilton Makkah Convention
Hilton Makkah Convention
Hilton Makkah Convention Hotel Hotel
Hilton Makkah Convention Hotel Mecca
Hilton Makkah Convention Hotel Hotel Mecca

Frequently asked questions

Does Hilton Makkah Convention Hotel offer free cancellation for a full refund?
Yes, Hilton Makkah Convention Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Makkah Convention Hotel?
As of 5 June 2023, prices found for a 1-night stay for 2 adults at Hilton Makkah Convention Hotel on 12 June 2023 start from S$154, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Makkah Convention Hotel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Hilton Makkah Convention Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hilton Makkah Convention Hotel?
Yes. Self-parking costs SAR 230 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hilton Makkah Convention Hotel?
You can check in from 4 PM - 3:00 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hilton Makkah Convention Hotel and nearby?
Recommended spots to visit include As-Haabee Exhibition (4-min walk) and Alkhalil Courtyard (8-min walk), along with Souk Al-Khalil (9-min walk) and King Fahad Gate (12-min walk).
Are there restaurants at or near Hilton Makkah Convention Hotel?
Yes, there are 3 on-site restaurants, featuring international cuisine.
What's the area around Hilton Makkah Convention Hotel like?
Hilton Makkah Convention Hotel is in the heart of Mecca, a short 15-minute walk from Great Mosque of Mecca and 16 minutes' walk from Kaaba.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

8.5/10

Staff & service

8.9/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Faisal, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Not so good
Fatma, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Jonathan, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent, Comfortable
It was wonderful to stay in Hilton hotel, very friendly staff members, nice tidy rooms, delicious variety of food, Amazing to perform Prayers with Haram mosque in your room/ prayer area. Highly recommended for family, willing to stay near Haram.
FAREED, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Omar Said, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing experience
Amazing experience staying in Hilton during Ramadan. Hardly 4/5 minutes walk to Haram. Closet gate is 79(King Fahad Gate). Room was superb with an amazing partial haram view. Room is builtin with prayer speaker. There is a musallah on 3rd floor aswell and u can pray along with Haram prayer. Mall, grocery, food court, everything is within 4/5 minutes walk. Hotel, its room and amenities are itself amazing.
View from the room
Muhammad Ibrahim, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Hilton Stay
Wonderful location and staff were welcoming. However, called reception a number of times and no one answered needed to carry luggage to lobby when departing. Some repairs are needed and thorough cleaning under the beds and couches. The cleaners that cleaned the rooms were wondering and very helpful and prompt.
8-night family trip
Verified Hotels.com guest review

6/10 Good

Ok experience but no housekeeping
The Hilton is in a great location within walking distance to the Kaaba and bazars. The hotel is a bit outdated with carpeting etc. The biggest issue is, there was no housekeeping service. We begged them all to clean our rooms and no one came. Even the front desk called them but they seem to have their own ideas and would not clean our rooms during our entire stay. We had to keep asking for towels but no one would clean the rooms
Farrah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ahmed, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Umrah with mum and brother
We had a wonderful time overall. The house keeping staff are lovely and very helpful, the restaurant staff are amazing. However, male staff at reception are rude, abrupt and very unhelpful. We had very unpleasant encounters with at least two of them. Otherwise the hotel stay was wonderful
Sara, 4-night family trip
Verified Hotels.com guest review