Swissôtel Al Maqam Makkah, Mecca - Updated Price, Reviews & HD Photos

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Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Overview
Rooms
Location
Amenities
Policies

UNESCO Sustainable Travel Pledge

Luxury hotel with restaurant, near Great Mosque of Mecca

8.4/10 Very good

427 verified Hotels.com guest reviews

Property highlights

Free WiFi

Non-smoking

Air conditioning

Bar

24/7 front desk

Laundry facilities

King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Mecca, 21955

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Breakfast available
24-hour room service
Coffee shop/cafe
UNESCO Sustainable Property
24-hour front desk
Air conditioning
Library
Front desk safe
Corner/local shop
ATM/banking services

For families

Free cots/infant beds
Private bathroom
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker

Room options

About this area

Restaurants

مطعم الطيبات انتركونتيننتال - 4 min drive
الطازج - 1 min drive
Al Majlis - 6 min drive
Almsharf Lounge
Nespresso Café - 1 min drive

About this property

Swissôtel Al Maqam Makkah

Swissôtel Al Maqam Makkah puts you in a great location, within a short 10-minute walk of Great Mosque of Mecca and Kaaba. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travellers like the helpful staff and overall property condition.

Languages

Arabic, English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Hand sanitiser provided

Individually wrapped food options available through room service

This information is provided by our partners.

At a glance

Hotel size

1624 rooms
Arranged over 47 floors

Arriving/Leaving

Check-in time from 5:00 PM until 4:00 AM
Late check-in subject to availability
Minimum check-in age – 16
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Couples wishing to share a room must provide proof of marriage

Pets

No pets or service animals allowed

Internet

Free WiFi in public areas
Free WiFi in rooms

Other information

Smoke-free property
No alcohol allowed on site

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service

Travelling with children

Local/corner shop

What to do

Shopping

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop

Facilities

1 building/tower
Built in 2016
ATM/banking
Safe-deposit box at front desk
Library
Television in common areas
Shopping centre on site

Accessibility

Braille/raised signage
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Wheelchair-accessible path to lift
Well-lit path to entrance

Languages

Arabic
English
Hindi

Room amenities

Be entertained

55-inch Smart TV
Satellite TV channels

Home comfort

Air conditioning
Coffee/tea maker

Sleep well

Hypo-allergenic bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided

Freshen up

Private bathroom
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Phone

Daily housekeeping
In-room safe
Access via exterior corridors

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately SAR 95 for adults and SAR 48 for children

Children & extra beds

Rollaway beds are available for SAR 500.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. This property accepts credit cards, debit cards and cash.

Also known as

Swissotel Al Maqam Makkah Hotel Mecca

Swissotel Al Maqam Makkah Hotel

Swissotel Al Maqam Makkah Mecca

Swissotel Al Maqam Makkah

Swissôtel Al Maqam Makkah Hotel

Swissôtel Al Maqam Makkah Mecca

Swissôtel Al Maqam Makkah Hotel Mecca

Frequently asked questions

Does Swissôtel Al Maqam Makkah offer free cancellation for a full refund?

Yes, Swissôtel Al Maqam Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Swissôtel Al Maqam Makkah?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Swissôtel Al Maqam Makkah?

Sorry, neither pets nor service animals are allowed.

What are the check-in and check-out times at Swissôtel Al Maqam Makkah?

You can check in from 5:00 PM - 4:00 AM. Check-out time is noon. Contactless social distancing and check-out are available.

Are there restaurants at or near Swissôtel Al Maqam Makkah?

Yes, there's an on-site restaurant.

What's the area around Swissôtel Al Maqam Makkah like?

Swissôtel Al Maqam Makkah is in the heart of Mecca, a short 7-minute walk from Great Mosque of Mecca and 8 minutes' walk from Kaaba. Travellers say that this hotel is in a good location.

8.4

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.3/10

Eco-friendliness