De Keyser Hotel

Photo gallery for De Keyser Hotel

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Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Overview of De Keyser Hotel

De Keyser Hotel

4.0 star property
4-star hotel with 1 restaurants, connected to a shopping center, near Antwerp Zoo

7.4/10 Good

928 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Meeting Facilities
Map
De Keyserlei 66 - 70, Antwerp, 2018
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Meeting room
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Statiekwartier
  • Antwerp Zoo - 2 min walk
  • Meir - 10 min walk
  • Cathedral of Our Lady - 18 min walk
  • Antwerp Market Square - 19 min walk
  • Port of Antwerp - 21 min walk
  • Lotto Arena - 29 min walk
  • Sportpaleis - 30 min walk
  • De Keyserlei - 1 min drive
  • Queen Elizabeth Hall - 9 min drive
  • The Four Seasons - 3 min drive

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 6 min drive
  • Brussels Airport (BRU) - 39 min drive
  • Antwerp (ZWE-Antwerp Central Train Station) - 2 min walk
  • Antwerp Central Station - 2 min walk
  • Antwerp-Berchem Station - 27 min walk
  • Airport shuttle (surcharge)

About this property

De Keyser Hotel

De Keyser Hotel is just 2.9 mi (4.6 km) from the airport and offers a shuttle at scheduled times for EUR 11 per person one way. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This upscale hotel is also within a 15-minute walk of Antwerp Zoo and Meir. The helpful staff and overall property condition get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 123 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 328 ft (EUR 20 per day), from 7:00 AM to 9:00 PM

Transfers

  • Airport shuttle from 6:00 AM to 11:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby

Working away

  • Business center
  • Meeting room
  • Conference space (1615 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Polish
  • Spanish

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Emerald - This bar serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.97 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20.00 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 11 per person (one way)
  • Late check-out can be arranged for an extra charge (amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle for children between the ages of 2 and 11 costs EUR 11.00 (one way)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs EUR 20 per day (328 ft away; open 7:00 AM to 9:00 PM)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Also known as

De Keyser
De Keyser Antwerp
De Keyser Hotel
De Keyser Hotel Antwerp
Hotel Keyser
Alfa De Keyser Antwerp
Hotel Alfa De Keyser
Keyser Hotel Antwerp
Keyser Hotel
Keyser Antwerp
De Keyser Hotel Hotel
De Keyser Hotel Antwerp
De Keyser Hotel Hotel Antwerp

Frequently asked questions

Overall score and ratings

7.4

Good

7.6/10

Cleanliness

7.7/10

Staff & service

6.9/10

Amenities

6.9/10

Property conditions & facilities

6.9/10

Eco-friendliness

2/10 Poor

Beware of hotel staff & your valuables
Hotel is central and close to restaurants and train. Although hotel is outdated, rooms have been upgraded. Breakfast was good - same selection as most and quality good. Bad experience: I had my credit cards and euros stolen from my room. Hotel was not very helpful, although did file a police report and am hopeful thief will be apprehended after $10,000 spree. We believe it was hotel staff because we had a DND on the door and hotel was not helpful to look at the log of entry to our room.
David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Johny, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

paul, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Disappointed except for location and receptionist
The hotel does not deserve to have 4 stars. I guess 2 stars are still hanging in the sky because the hotel is outdated. Nothing really what shows on the pictures. The only 4 star here was the receptionists!!! He deserve more then 4 stars. Only he was the star of this hotel ! i will give him a huge compliment!! Very helpful. He helped me and change me twice to another room because of a disfunction of the lights in the first room. And the Second one the toilet seat was broken !!
Semiah, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Chin, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

eli, 5-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

3-night business trip
Verified Hotels.com guest review

4/10 Fair

Carpet was stained everywhere. The bed was terrible. The window had its casing removed and there was wires and pieces of wood sticking out.
2-night trip
Verified Hotels.com guest review

8/10 Very good

t hotel close but not to close!
Hotel was great location and hotel staff were extremely friendly. Rooms were noisy but nothing that earplugs can’t fix. It is away from the hit spits so the noise level was not nearly as bad as it would be closer to town.
Carolyn, 1-night trip
Verified Hotels.com guest review