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Surestay Plus By Best Western Orlando Lake Buena Vista

2.5 star property
Hotel with outdoor pool, near Orlando Vineland Premium Outlets

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Surestay Plus By Best Western Orlando Lake Buena Vista

Outdoor pool
In-room safe, iron/ironing board, bed sheets
Front of property
Reception
Outdoor pool

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Non-smoking
  • Free parking
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Housekeeping (on request)
  • Outdoor pool
  • Free theme park shuttle
  • Fitness centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • ATM/banking services
  • Vending machine
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
Feel at home
  • Sofa bed
  • Separate dining area
  • Separate sitting area
  • Television
  • Laundry facilities
  • Lift
The price is S$135
includes taxes & fees
19 Jan - 20 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Separate bedroom
Sofa bed - double
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Separate bedroom
Sofa bed - double
  • 51 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, Multiple Beds, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
2 bedrooms
Sofa bed - double
  • 74 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Kitchen (with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, Multiple Beds, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
2 bedrooms
Sofa bed - double
  • 75 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Separate bedroom
Sofa bed - double
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Separate bedroom
Sofa bed - double
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Separate bedroom
Sofa bed - double
  • 51 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Lobby

Holiday Inn Resort Orlando - Lake Buena Vista, an IHG Hotel

Pool
Pet-friendly
Parking available
Free WiFi
8.4 out of 10, Very good, (2786)
The price is S$163
includes taxes & fees
21 Jan - 22 January 2025
Holiday Inn Resort Orlando - Lake Buena Vista, an IHG Hotel
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About the area

Map
8200 Palm Pkwy, Orlando, FL, 32836-6427

What's nearby

  • Orlando Vineland Premium Outlets - 4 min drive - 3.2 km
  • Disney Springs™ - 5 min drive - 3.8 km
  • Discovery Cove - 6 min drive - 5.4 km
  • Orange County Convention Center - 6 min drive - 5.9 km
  • SeaWorld® Orlando - 7 min drive - 5.5 km

Getting around

  • Kissimmee, FL (ISM-Kissimmee Gateway) - 20 min drive
  • Orlando International Airport (MCO) - 22 min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) - 46 min drive
  • Orlando Station - 21 min drive
  • Kissimmee Station - 24 min drive
  • Winter Park Station - 25 min drive
  • Free theme park shuttle

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Giordano's - ‬16 min walk
  • ‪Ford's Garage- Orlando - ‬4 min drive
  • ‪Sofrito Latin Cafe - ‬12 min walk
  • ‪Shake Shack - ‬4 min drive

About this property

Surestay Plus By Best Western Orlando Lake Buena Vista

Surestay Plus By Best Western Orlando Lake Buena Vista puts you within a 10-minute drive of Disney Springs™ and Orange County Convention Center. You can get a workout in at the fitness centre, or take a dip in the outdoor pool. Also, Walt Disney World® Resort and Old Town are within a short drive. Fellow travellers love the helpful staff and location.

Languages

English, French, Portuguese, Spanish

At a glance

Hotel size

  • 123 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 3:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Off-site

  • Free theme park shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:30 AM

Travelling with children

  • Free theme park shuttle

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Double sofa bed
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Phone

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in

Renovations and closures

The property will be renovating from 3 November 2023 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and mobile payments. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Surestay Plus By Best Western Orlando Lake Buena Vista Hotel
Surestay Plus By Best Western Orlando Lake Buena Vista Orlando

Frequently asked questions

Is there a pool at Surestay Plus By Best Western Orlando Lake Buena Vista?
Yes, there's an outdoor pool.
Are pets allowed at Surestay Plus By Best Western Orlando Lake Buena Vista?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Surestay Plus By Best Western Orlando Lake Buena Vista?
Yes, there's free self parking.
What are the check-in and check-out times at Surestay Plus By Best Western Orlando Lake Buena Vista?
Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Check-out time is 11:00 AM.
What is there to do at Surestay Plus By Best Western Orlando Lake Buena Vista and nearby?
Surestay Plus By Best Western Orlando Lake Buena Vista has an outdoor pool and a fitness centre.

Surestay Plus By Best Western Orlando Lake Buena Vista Reviews

Reviews

7.0

Good

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Very good

Turgay, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Nathaniel, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Save your money and stay elsewhere
Hotel looks nice in photos but is not in nice condition in person. Rooms are very poor conditions. Hot water in our room smelled badly of mold. Our door didnt have the proper locks on it. Mold in bathroom. Doors in room were in terrible conditions. Dust/dirt all over ceiling from air vents. Also charged me $100 incidentals hold for 3-5 days after check out, which wasnt mentioned in hotels.com writings. Ice machine didnt work. Beds at least were clean and comfortable. A lot of rooms had stickers on their doors stating not ready and what problems they were having such as water leaks or other issues. Had to ask for blankets for all beds and only 2 bath towels for a room that slept 6. Staff was very nice to deal with. Property is just starting to undergo renovations to become a different hotel but it needs a lot of work. Would not recommend.
Keri, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Place is under remodeling but still pretty decent and good offer for brrakfast and room conditions. Great area
Ivette, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Clean, spacious for family, great brakfast, close to Diseney World and Sea World. Only the wi-fi was lagging.
Ivan, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A great deal!
I stayed at this property last year around this time. It was undergoing renovation then, and although that renovation is still continuing, it did not alter or hamper my experience. I found the room to be clean, the beds comfortable, the staff courteous and friendly, and the breakfast good. It is also quite close to the Disney parks, which is the reason for my visit. I have read comments in the reviews about the hotel being run down and stains on the furniture. I have worked in customer service all my life, and to be perfectly honest, a lot of people are just pigs. Just because there is a stain doesn't mean the item isn't clean. Sometimes, no matter how much you clean, a stain will not come out. If you are looking for an immaculately clean and pristine hotel that looks like it was built yesterday, then go somewhere else and pay $350 to $400 a night or more. For the price you are charged at this hotel, I think it's a great deal. I plan to stay here again when I come to Disney next year.
Nina, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Comfortable place to stay
I like the spacious of the room,divided the room and the living room,the small dining table,you don’t have to go down to reheated your food,they have everything in the room,stove,refrigerator,dishwasher,toaster and coffee maker,it’s comfortable
Yolanda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice room for the price
Christina, 1-night trip
Verified Hotels.com guest review

6/10 Good

Brenno, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Jacquelinne, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Girl trip
Nice but in renovations so no ice machine on our floor. 1 fork in the drawer of our suite but maybe it’s just not completed yet. Bed very comfortable!
Dianna, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Greg, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Andrea, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Carel Sebastian, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ricardo, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Meh
Receptionists was very pleasantly upon arrival. While the property is under construction, its important to note theres strong odors amongst the floors. The 3rd floor had a very strong odor of mold. The firdt floor smelled like stale water. Both beds had significant sinking spots in them, while not the most comfortable, they were sufficient. The outside doors that are "locked for your safety" and needed keycard to open, were never actually locked. Breakfast options were mid at best. Not such a terrible experience that i wouldnt stay here again (at least not until construction is finished), but for the current state, its definitely overpriced.
Ariel, 3-night trip
Verified Hotels.com guest review

6/10 Good

We liked it but 2 days no room service
JEAN, 6-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Douglas, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Douglas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfy beds, excellent front desk
We evacuated from hurricane Milton and came to stay for three nights. The customer service and front desk is so friendly that we extended our stay by another two nights. Since we didn't have power at home. The beds are super comfortable, they are currently undergoing renovation and my only dislike was that they closed the pool 2 days before the hurricane and 2 days after.
Jennifer, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

It’s okay for one night
It was fine for one night. Pros: Beds were comfy. The hot breakfast was good. It’s convenient to the theme parks. Cons: It’s under construction, the hallways and elevator were hot, customer service was not overly friendly.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Do yoon, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Room was damp floor was sticky. Elevator was extremely shaky. Service was good but the hotel itself was bad
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 4-night trip
Verified Hotels.com guest review