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Ace Hotel New York

4 stars
20 West 29th StreetNew YorkNY10001United States of America, ‏‎800 1205131 (Singapore Toll Free) +1-817-524-0058 (From abroad)
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.3 / 5
WiFi
Good internet service
Vibe
Awesome vibe
Amenities
Great amenities
Breakfast
Bad breakfast
736See all 736 Hotels.com reviews
From 1,526 reviewsTripAdvisor Traveller Rating

Ace Hotel New York

Hotel Info: 800 1205131

from S$257
  • Small Room One Full Bed
  • Classic Room
  • Loft
  • Mini Room
  • Mini Room
  • Double Room
  • Mini Room One Full Bed
  • Large
  • Small
  • Loft Suite One King Bed
  • Bunk Bed Room 2 Twin Beds
  • Medium
  • Mini
  • Large Room One King Bed
  • Double Room Two Double Beds
  • Medium Room One Queen Bed
  • Bunk
  • Medium Room One King Bed
  • Deluxe Room
  • Small Room One King Bed
  • Standard Room
  • Suite
  • Executive Room
  • Deluxe Double Room
  • Medium Room One Full Bed
  • Small Room One Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 280 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Ace Hotel
  • Ace Hotel New York
  • Ace New York
  • New York Ace Hotel
  • Ace Hotel New York City

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Self parking costs USD 65.00 per day

Rollaway beds are available for USD 48.99 per night

Breakfast costs between USD 10.00 and USD 50.00 per person (approximately)

Pets are allowed for an extra charge of USD 29.00 per pet, per day

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
Working away
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Breslin - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

John Dory Oyster House - This restaurant serves brunch, lunch, and dinner. Happy hour is offered.

Ace Hotel New York’s small print

Also known as

  • Ace Hotel
  • Ace Hotel New York
  • Ace New York
  • New York Ace Hotel
  • Ace Hotel New York City

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Self parking costs USD 65.00 per day

Rollaway beds are available for USD 48.99 per night

Breakfast costs between USD 10.00 and USD 50.00 per person (approximately)

Pets are allowed for an extra charge of USD 29.00 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 736 reviews

Ace Hotel New York
Excellent4.0 / 5
Location is everything
The location was awesome as it was 2 streets from Korean Street and the 7th Avenue shopping district. There's also a great coffee place near the lobby. The hotel has an interesting concept to cater to the hipsters. We chose the Mini room and it was really mini but cosy. The first day the room was really warm as it was centrally heated. The mgmt gave us a fan which was really loud to cool the room down. The following day the room was cooler and felt better. NY was unseasonably warm during our trip. We will definitely stay here next year in Dec but will stay in a bigger room.
5 night trip with friends
Ace Hotel New York
Outstanding5.0 / 5
Super cool hotel in the heart of New York fun
1 night business trip
Ace Hotel New York
Excellent4.0 / 5
Hipster hotel
Perfect for those looking for a scene. Ace has enough bars and restaurants for you not to leave the hotel for the weekend. Love the moody ambience but not for those looking for a brighter modern feel.
1 night trip
Ace Hotel New York
Excellent4.0 / 5
Not thrilled w room type, but A+ customer service
While my room on this particular stay left a bit to be desired (long story short, I ended up with bunk beds to avoid the "attic"), the room itself was immaculate. While the front desk management couldn't upgrade my room this time due to capacity, they were extremely apologetic. I was pleasantly surprise at the quick response to make things right next for next time. A+ hospitality.
1 night business trip
Ace Hotel New York
Poor1.0 / 5
Awful experience
Waited 2 hours as they had no connection w hotels.com and I continued to wait hours to get to my room. The shower had no pressure. Just a little more then a drip. Hotel MGR said we hate working w hotels.com as these are frequent bet hotels.com and Acr
1 night business trip

See all reviews

Ace Hotel New York

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