Novotel Queenstown Lakeside

Photo gallery for Novotel Queenstown Lakeside

Primary image
Indoor spa tub
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
View from room

Overview of Novotel Queenstown Lakeside

UNESCO Sustainable Travel Pledge

Novotel Queenstown Lakeside

4.0 star property
Mountain hotel in Queenstown City Centre with restaurant and bar/lounge

8.6/10 Fabulous

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Internet access
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
The price is S$180
Price available on 05/09/2022
Map
Corner of Earl and Marine Parade, Queenstown, 9348
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness center
  • Valet parking
  • Spa tub
  • 24-hour room service
  • In-room childcare
  • Business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Queenstown City Centre
  • The Remarkables Ski Area - 31 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

About this property

Novotel Queenstown Lakeside

A great choice for a stay in Queenstown, Novotel Queenstown Lakeside is just 4.8 mi (7.8 km) from the airport. Guests can visit the fitness center for a workout or grab a bite to eat at Elements, which serves breakfast and dinner. Other highlights at this upscale hotel include a bar/lounge, a spa tub, and a garden. Fellow travelers love the central location and walkable location.

Languages

Chinese (Mandarin), Czech, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 273 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2 PM - 5:30 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite valet parking (NZD 25.00 per night; includes in/out privileges)
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Offsite parking within 164 ft (NZD 20 per night); discounts available

Other information

  • Designated smoking areas (fines apply)
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Ski passes
  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting room
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Fitness center
  • Spa tub

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • Czech
  • Dutch
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • 21-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Elements - This restaurant serves breakfast and dinner. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: NZD 100 per night

Optional extras

  • WiFi is available in guestrooms for NZD 10 per night (rates may vary)
  • Wired Internet access is available in guestrooms for NZD 10 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of NZD 33.00 for adults and NZD 17.50 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Valet parking costs NZD 25.00 per night with in/out privileges
  • Parking is available nearby and costs NZD 20 per night (164 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Lakeside Novotel
Lakeside Novotel Queenstown
Novotel Lakeside
Novotel Lakeside Hotel
Novotel Lakeside Hotel Queenstown
Novotel Lakeside Queenstown
Novotel Queenstown
Novotel Queenstown Lakeside
Queenstown Lakeside
Queenstown Novotel
Novotel Gardens Queenstown
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Queenstown
Novotel Queenstown Lakeside Hotel Queenstown

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.3/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Angela, 10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Heidi, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicolas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel
It was a lovely stay, better than I expected. The location is superb, right in town but not noisy.
MINH, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Glen, 3-night trip
Verified Hotels.com guest review

8/10 Very good

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

budsaba, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

ROBERT, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Right by the lake. Nice little balcony. Very convenient location. Small room but very clean. Loved the espresso machine!
Karena and Baird, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely place
Steve, 1-night romance trip
Verified Lastminute guest review