Playacar Palace All Inclusive, Playa del Carmen - Updated Price, Reviews & HD Photos

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Unwind at an oasis of tranquility where you can soak up the sun on a pristine beach or relax with yoga classes.

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Where to?

Dates

February 2025

March 2025

Outdoor pool, pool umbrellas, pool loungers

Premium bedding, free minibar, in-room safe, desk

Overview
Rooms
Location
Policies

VIP Access

Excellent

Popular amenities

Airport transfer

Non-smoking

Main amenities

Daily housekeeping
On the beach
3 restaurants and 2 bars/lounges
Full-service spa
Outdoor pool
Fitness centre
Sauna
Steam room
Beach umbrellas
Beach sunloungers
Beach towels
Children's pool

Feel at home

Children's pool
Playground on-site
Separate bath and shower
Premium TV channels
Garden
Terrace

includes taxes & fees

4 Mar - 5 Mar

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 6 of 6 rooms

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

Highlights

Furnished balcony

Air conditioning

Free minibar items

LED TV

Pillow menu

Blackout curtains

Premium bedding

Jetted bath

49 sq m
Ocean view
Sleeps 2
1 King Bed

Superior Deluxe Ocean View - Kids & Teens Free

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Premium bedding

49 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Superior Walk Out Suite Ocean Front - Kids & Teens Free

Highlights

Balcony

Air conditioning

Free minibar items

LED TV

Pillow menu

Blackout curtains

Premium bedding

Jetted bath

49 sq m
Ocean view
Sleeps 4
1 King Bed

Superior Governor Suite Ocean View - King Size Bed

Highlights

Furnished patio

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Pillow menu

Blackout curtains

Premium bedding

49 sq m
Ocean view
Sleeps 4
1 King Bed

Superior Deluxe Partial Ocean View - Kids & Teens Free

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Premium bedding

49 sq m
Partial ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Furnished patio

Air conditioning

Free minibar items

LED TV

Pillow menu

2 bedrooms

Premium bedding

Blackout curtains

49 sq m
Ocean view
Sleeps 6
1 King Bed and 2 Double Beds

Similar properties

Pool
Spa
Free parking
Free WiFi

includes taxes & fees

8 Feb - 9 Feb

About the area

Playa del Carmen, QROO

What's nearby

Quinta Avenida - 3 min walk
Playa del Carmen Maritime Terminal - 5 min walk
Playa del Carmen Main Beach - 7 min walk
Mamitas Beach - 19 min walk
Playacar Golf Club - 3 min drive

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.5 km
Airport shuttle (surcharge)

Restaurants

‪Carl’s jr Playa - ‬2 min walk
‪Starbucks - ‬3 min walk
‪Krispy Kreme - ‬3 min walk
‪Tributo Restaurante & Bar - ‬3 min walk
‪Senor Frog's - ‬4 min walk

About this property

Playacar Palace All Inclusive

At Playacar Palace All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll only be steps from Playa del Carmen Maritime Terminal. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 3 restaurants, and the 2 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious property include a poolside bar, a fitness centre and a sauna. The helpful staff and location get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Meals and beverages at companion properties

Dining availability limited at one or more venues

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics

Dancing

Yoga

Entertainment

On-site entertainment and activities

On-site live performances

Languages

English, French, Portuguese, Spanish

At a glance

Hotel size

- 201 rooms
- Arranged over 5 floors

Arriving/Leaving

- Check-in start time: 3 PM; check-in end time: midnight
- Minimum check-in age – 18
- Check-out time is noon

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- For any questions, please contact the property using the information on the booking confirmation
- Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
- Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided.

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free on-site self-parking
- Free on-site valet parking
- Wheelchair-accessible parking on site

Transfers

- Airport shuttle on request (available 24 hours a day)*

Other information

- Smoke-free property

Property amenities

Food and drink

Free full breakfast each morning 7 AM–11:30 AM
3 restaurants
2 bars/lounges
Poolside bar
Swim-up bar
Coffee/tea in a common area
24-hour room service
Snack bar/deli

Travelling with children

Children's pool
Playground

What to do

On the beach
Fitness classes
Yoga classes
Shopping
Pool table
Access to nearby outdoor pool
Bike rentals nearby
Golfing nearby
Parasailing nearby
Scuba-diving nearby

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas

Facilities

1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall

Accessibility

Lift
Wheelchair-accessible parking
Accessible airport shuttle

Room amenities

Be entertained

IPod docking station
21-inch LED TV
Premium satellite channels

Home comfort

Air conditioning (climate-controlled)
Free stocked minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board

Sleep well

Blackout curtains
Turndown service
Premium bedding

Freshen up

Jetted
Separate bath and shower
Designer toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Free long-distance and local calls

Food and drink

Free bottled water

Daily housekeeping
In-room safe (laptop compatible)

Special features

Spa

Awe Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

Airport shuttle service is offered for an extra charge of USD 49 per person (return)

Children & extra beds

Airport shuttle service for children up to age 17 costs USD 49 (return)

Pool, spa, & gym (if applicable)

Guests under 18 years old are not allowed in the hot tub
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a security system and window guards on-site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel.

Also known as

All Inclusive Playacar Palace

Palace Playacar

Playacar All Inclusive

Playacar Palace

Playacar Palace All Inclusive

Playacar Palace Hotel Playa Del Carmen

Playacar Palace Mexico

Playacar Palace Resort

Playacar Palace Riviera Maya/Playa Del Carmen, Mexico

Playacar Palace All Inclusive Playa del Carmen

Playacar Palace Playa del Carmen

Playacar Palace All Inclusive All-inclusive property

car Inclusive inclusive prope

Frequently asked questions

Does Playacar Palace All Inclusive offer free cancellation for a full refund?

Yes, Playacar Palace All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Playacar Palace All Inclusive?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Playacar Palace All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Playacar Palace All Inclusive?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Playacar Palace All Inclusive?

Yes, an airport shuttle is available. The charge is USD 49 per person return.

What are the check-in and check-out times at Playacar Palace All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Playacar Palace All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min walk) is nearby.

What is there to do at Playacar Palace All Inclusive and nearby?

Have fun with activities such as cycling, parasailing and scuba-diving, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Playacar Palace All Inclusive also has 2 bars, a sauna and a steam room, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Playacar Palace All Inclusive?

Yes, there are 3 on-site restaurants.

Does Playacar Palace All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bath.

What's the area around Playacar Palace All Inclusive like?

Playacar Palace All Inclusive is a short 3-minute walk from Quinta Avenida and 7 minutes' walk from Playa del Carmen Main Beach. The local area is good for families and and our guests say that it is very walkable.

Playacar Palace All Inclusive Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness