Guests
All properties in Phu Quoc, Kien Giang Province, Vietnam

Crowne Plaza Phu Quoc Starbay, an IHG Hotel

5-star beachfront hotel with spa, near Vinpearl Land Phu Quoc

  • Free WiFi and free parking

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Exterior
  • Exterior
  • Beach
  • Beach
  • Exterior
Exterior. Image 1 of 69.
1 / 69Exterior
KHU DU LICH BAI DAI, Phu Quoc, Vietnam

Official standards

This property advises that it adheres to Clean Promise (IHG) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 308 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools

For families

  • Children's pool
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • On a private beach
  • Vinpearl Land Phu Quoc - 32 min walk
  • Dai Beach - 36 min walk
  • VinWonders Phu Quoc - 44 min walk
  • Vinpearl Golf Phu Quoc - 2.4 mi / 3.9 km
  • Vung Bau Beach - 2.7 mi / 4.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Ocean View
  • Premium Room, 1 King Bed, Oceanfront
  • Premium Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Room, 2 Double Beds, Ocean View
  • Premium Room, 2 Double Beds, Ocean View
  • Premium Room, 2 Double Beds, Oceanfront
  • Room, 1 King Bed, Accessible (Wheelchair)
  • Villa, 1 Bedroom, Beachfront (Pool)
  • Villa, 1 King Bed (Pool)
  • Family Suite, 2 Bedrooms
  • Grand Villa, 2 Bedrooms, Beachfront (Pool)
  • Junior Suite, 1 King Bed, Oceanfront

Location

KHU DU LICH BAI DAI, Phu Quoc, Vietnam
  • On a private beach
  • Vinpearl Land Phu Quoc - 32 min walk
  • Dai Beach - 36 min walk

What’s around

Landmarks

  • On a private beach
  • Vinpearl Land Phu Quoc - 32 min walk
  • Dai Beach - 36 min walk
  • VinWonders Phu Quoc - 44 min walk
  • Vinpearl Golf Phu Quoc - 2.4 mi / 3.9 km
  • Vung Bau Beach - 2.7 mi / 4.4 km
  • Ong Lang Beach - 5.9 mi / 9.5 km
  • Vinpearl Safari - 3.9 mi / 6.3 km
  • Ganh Dau Beach - 5.2 mi / 8.3 km
  • Ream National Park - 5.9 mi / 9.4 km
  • Phu Quoc Bee Farm - 8 mi / 12.8 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 52 min drive

At a glance

Hotel size

  • This hotel has 308 rooms

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Arcade/game room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • Korean
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress

Things to enjoy

  • Fireplace
  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead

Be entertained

  • 45-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Hoa Sim has 4 treatment rooms. Services include massages.

The spa is open daily.

Dining

Horizons - Onsite lobby lounge.

Amber Sands - Onsite restaurant. Open daily.

Small print

Also known as

  • Crowne Plaza Starbay
  • Crowne Plaza Phu Quoc Starbay
  • Crowne Plaza Phu Quoc Starbay, an IHG Hotel Hotel
  • Crowne Plaza Phu Quoc Starbay, an IHG Hotel Phu Quoc
  • Crowne Plaza Phu Quoc Starbay, an IHG Hotel Hotel Phu Quoc

Optional extras

Buffet breakfast is offered for an extra charge of USD 25 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crowne Plaza Phu Quoc Starbay, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Hammock Cafe (4.6 mi), Bien Hai Quan (4.9 mi), and Song que seafood (5 mi).
  • Crowne Plaza Phu Quoc Starbay, an IHG Hotel has 2 outdoor pools, a private beach, and a spa, as well as an arcade, a picnic area, and a garden.