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Crowne Plaza Phu Quoc Starbay, an IHG Hotel

Photo gallery for Crowne Plaza Phu Quoc Starbay, an IHG Hotel

Exterior
Private beach, white sand, beach umbrellas, beach yoga
2 outdoor pools, pool umbrellas, lifeguards on site
2 outdoor pools, pool umbrellas, lifeguards on site
2 outdoor pools, pool umbrellas, lifeguards on site

Overview of Crowne Plaza Phu Quoc Starbay, an IHG Hotel

Crowne Plaza Phu Quoc Starbay, an IHG Hotel

5.0 star property
Phu Quoc beachfront hotel with 2 restaurants, spa

8.6/10 Fabulous

26 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
KHU DU LICH BAI DAI, GANH DAU COMMUNE, Phu Quoc

Room options

About this area

What's nearby

  • In a national park
  • Corona Casino - 8 min drive
  • Phu Quoc Night Market - 40 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 53 min drive
  • Sihanoukville (KOS) - 23.4 miles/37.7 km

Restaurants

  • Бургеры - 6 min drive
  • Bien Hai Quan - 12 min drive
  • Hammock Cafe - 13 min drive
  • Song que seafood - 13 min drive
  • Moc Lan Cafe - 14 min drive

About this property

Crowne Plaza Phu Quoc Starbay, an IHG Hotel

Crowne Plaza Phu Quoc Starbay, an IHG Hotel offers a private beach where you can enjoy beach umbrellas, yoga and volleyball. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Dining choices include 2 restaurants, and the bar/lounge is a great place to grab a cold drink. A beach bar, a children's pool and a terrace are other highlights at this luxurious hotel.

Languages

English, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 308 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • BBQs
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Playground
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • On a private beach
  • Beach club (surcharge)
  • Beach yoga
  • Beach volleyball

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Co-working spaces
  • Conference centre (4478 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 18 holes of golf
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Lowered plug sockets in bathroom
  • Bathroom emergency pull cord
  • Step-free path to entrance
  • Pool access ramp on site

Languages

  • English
  • Korean
  • Vietnamese

Room amenities

Be entertained

  • 45-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed

What to enjoy

  • Private indoor hot tub
  • Balcony or patio
  • Fireplace
  • Individually furnished and decorated

Freshen up

  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include massages. The spa is open daily.

Dining

Horizons – On-site lobby lounge.
Amber Sands – On-site restaurant. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Starbay
Crowne Plaza Phu Quoc Starbay
Crowne Plaza Phu Quoc Starbay, an IHG Hotel Hotel
Crowne Plaza Phu Quoc Starbay, an IHG Hotel Phu Quoc
Crowne Plaza Phu Quoc Starbay, an IHG Hotel Hotel Phu Quoc

Frequently asked questions

Does Crowne Plaza Phu Quoc Starbay, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Phu Quoc Starbay, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Phu Quoc Starbay, an IHG Hotel?
As of 31 January 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Phu Quoc Starbay, an IHG Hotel on 27 February 2023 start from S$127, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Phu Quoc Starbay, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Phu Quoc Starbay, an IHG Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Crowne Plaza Phu Quoc Starbay, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Crowne Plaza Phu Quoc Starbay, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Crowne Plaza Phu Quoc Starbay, an IHG Hotel?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Crowne Plaza Phu Quoc Starbay, an IHG Hotel?
No, this hotel doesn't have a casino, but Corona Casino (8-min drive) is nearby.
What is there to do at Crowne Plaza Phu Quoc Starbay, an IHG Hotel and nearby?
Have fun with on-site activities such as volleyball and beach yoga. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Crowne Plaza Phu Quoc Starbay, an IHG Hotel also has a private beach, private indoor hot tubs and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Crowne Plaza Phu Quoc Starbay, an IHG Hotel?
Yes, there are 2 on-site restaurants. Nearby restaurants include Бургеры (2.1 mi), Hammock Cafe (4.6 mi) and Bien Hai Quan (4.9 mi).
Does Crowne Plaza Phu Quoc Starbay, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a private indoor hot tub.
Does Crowne Plaza Phu Quoc Starbay, an IHG Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Crowne Plaza Phu Quoc Starbay, an IHG Hotel like?
Crowne Plaza Phu Quoc Starbay, an IHG Hotel is located on the Phu Quoc Strip, a short 17-minute walk from Shophouse Grand World.

Reviews

8.6

Fabulous

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

byunghwa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Andy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jacqueline, 2-night trip
Verified Lastminute guest review

10/10 Exceptional

SEON JUNG, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Tan Trung, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Spacious resort
Spacious resort hotel with large, suite style bedrooms. Excellent breakfast.
Greg, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Gordon, 7-night family trip
Verified Hotels.com guest review

6/10 Good

boroldoi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

SEON JUNG, 1-night trip
Verified Hotels.com guest review