Batam Batu Besar (BTH-Hang Nadim) - 22.1 miles/35.6 km
JB Sentral - 26 min drive
Fort Canning MRT station - 6 min walk
Clarke Quay Station - 11 min walk
Dhoby Ghaut Station - 15 min walk
Restaurants
Dutch Colony Coffee - 1 min walk
Moc Quan - 2 min walk
Wine Connection Cheese Bar - 1 min walk
Orihara Shoten - 1 min walk
Rosso Vino - 1 min walk
About this property
The Robertson House by The Crest Collection
When you stay at The Robertson House by The Crest Collection, you'll be a short five-minute drive from Marina Bay Sands Casino and Bugis Street Shopping District. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A 24-hour fitness centre and a poolside bar are other highlights. Fellow travellers say great things about the pool and helpful staff. The property is only a short walk to public transportation: Fort Canning MRT station is 6 minutes and Clarke Quay Station is 11 minutes.
Languages
Chinese (Mandarin), English, Hindi, Malay
At a glance
Hotel size
336 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests will be required to reserve a check-in time in advance of arrival to ensure social distancing protocol.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (SGD 7.9 per day)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
4 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 2009
Safe-deposit box at front desk
24-hour fitness centre
An outdoor pool
Accessibility
Lift
Lift door width (centimetres): 91
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Thin carpet in room
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Free stocked minibar
Espresso maker
Dressing gowns
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately SGD 40 for adults and SGD 20 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for SGD 150.0 per night
Parking
Covered self-parking costs SGD 7.9 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Clarke Quay Hotel
Clarke Quay Park Hotel
Hotel Clarke
Hotel Clarke Quay
Park Clarke Quay
Park Clarke Quay Singapore
Park Hotel Clarke
Park Hotel Clarke Quay
Park Hotel Clarke Quay Singapore
Park Quay Hotel
Park Hotel Singapore
Frequently asked questions
Does The Robertson House by The Crest Collection offer free cancellation for a full refund?
Yes, The Robertson House by The Crest Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Robertson House by The Crest Collection?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at The Robertson House by The Crest Collection?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Robertson House by The Crest Collection?
Yes. Self-parking costs SGD 7.9 per day. Parking spaces may be limited.
What are the check-in and check-out times at The Robertson House by The Crest Collection?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at The Robertson House by The Crest Collection?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (5-min drive) and Resort World Sentosa Casino (10-min drive) are both nearby.
What is there to do at The Robertson House by The Crest Collection and nearby?
The Robertson House by The Crest Collection has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near The Robertson House by The Crest Collection?
Yes, there's an on-site restaurant.
What's the area around The Robertson House by The Crest Collection like?
The Robertson House by The Crest Collection is located on the waterfront in Singapore River, a short 6-minute walk from Fort Canning MRT station and 19 minutes' walk from Raffles Place. Travellers say that the area is walkable and good for shopping.
The Robertson House by The Crest Collection Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
30 December 2024
We had a great stay!
Mary
Mary, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
I have stayed at this hotel a few time and they have all the amenities I look forward my creature comforts.
Duane
Duane, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
Great attention to detail, will be back for another stay
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 December 2024
Nils
Nils, 5-night trip
Verified Hotels.com guest review
8/10 Very good
30 November 2024
Linda
Linda, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
11 November 2024
Hotel was not bad, good location, staff not really the most welcoming or friendly.
G
G, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Nils
Nils, 4-night business trip
Verified Hotels.com guest review
6/10 Good
12 October 2024
Average but good location
Overall its a 3 star hotel pretending to be higher. There was a bug on the bed (under the sheet and a big dirty toenail. When I flagged it to reception, they sent a cleaner. The cleaner came in and she wiped the toenail onto the floor. And sprayed bug spray under the bed. No change of bed sheets or change of room. I had to sleep on the other side of the bed. Wouldnt return!
Cormacs
Cormacs, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Lai Sim
Lai Sim, 7-night trip
Verified Expedia guest review
10/10 Exceptional
29 September 2024
Best pool with long hours to enjoy it
Amy
Amy, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
29 September 2024
Very good location, quiet, but close to the busy parts of Singapore. The hotel is new and clean, and the staff is very friendly. Recommend.
Roberts
Roberts, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
27 September 2024
A very clean, well serviced hotel with a lovely pool to refresh in. I would not hesitate to recommend.
Yvonne
Yvonne, 5-night family trip
Verified Expedia guest review
8/10 Very good
26 September 2024
Excellent location in the Quays, walking distance to many restaurants and bars. Clean and tidy hotel
Jamie
Jamie, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 September 2024
Check in was fast during a weekday and room was available by 2pm. I liked the cleanliness and design of the room. Just right for me and my partner.
Yew Gin
Yew Gin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 September 2024
One of the best locations and the staff were so helpful. Very convenient for first timers :)
Valentina
Valentina, 5-night trip
Verified Expedia guest review
8/10 Very good
21 September 2024
The room wasn’t ready until past the check in time and then when we were allowed in, the room smelt so badly we had to request a change. The new room was perfect and everything else went very smoothly.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Skip
Skip, 3-night trip
Verified Hotels.com guest review
6/10 Good
12 September 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 September 2024
Such a great pick on a stay where we really did not know the area. Close walk to subway (where you can get to anywhere) and a nice walk along the water to Roberts Quay.
We picked right!
Terry
Terry, 3-night trip
Verified Hotels.com guest review
8/10 Very good
9 September 2024
Once you work out the geography it's a great location. 5 minutes to the metro, 10 minutes walk to Clarkes Quay 20 minutes to Chinatown.
John
John, 4-night trip
Verified Hotels.com guest review
8/10 Very good
31 August 2024
Like the location where jogging and convenient to go dinner and downtown
Ryoji
Ryoji, 6-night trip
Verified Expedia guest review
6/10 Good
26 August 2024
Room was very tired and in need of renovation
John
John, 2-night trip
Verified Hotels.com guest review
4/10 Fair
25 August 2024
The tiny room smelled bad and the room service excluded new towels - didn’t like the place at all - not four star
Helen
Helen, 2-night family trip
Verified Expedia guest review
4/10 Fair
18 August 2024
I’m not sure how people can rate this hotel a 10. I booked based on those reviews. This is a very standard 3 star hotel and it’s fine for what it is. The rooms are ok - bit dated. Wallpaper was pealing and scratch marks on the walls. Bathroom was basic. Bed was fine for a night - definitely nothing special. Room had a damp smell. Pool area was ok. Lobby is basic. Staff were courteous and polite.
I arrived early from a 19 hour flight. I knew and wasn’t expecting to get a very early check-in so was hoping I could take a shower, leave my bags, and head off sightseeing. Although there’s a pool and gym - no shower facilities! That was disappointing.
Again - it’s a 3 star hotel at best and I got what I paid for although I was expecting better based on others feedback and reviews.
Robert
Robert, 1-night business trip
Verified Expedia guest review
6/10 Good
18 August 2024
Location was convenient for dining options. But check in and check out was a bit slow. Often seen one staff with many customers waiting. Basin and toilet bowl in the room is also a bit low , have to bend my back alot.