Guests
All properties in Tulum, Tulum, Quintana Roo, Mexico

Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only

Waterfront property with spa, near Tulum National Park

  • Free cooked-to-order breakfast
From
S$395

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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  • Infinity Pool
  • Infinity Pool
  • Beach
  • Beach
  • Infinity Pool
Infinity Pool. Image 1 of 98.
1 / 98Infinity Pool
Carr Tulum Boca Paila Km 3.85, Tulum, 77780, QROO, Mexico
8.0.Very good.
  • It was a beautiful resort and the staff was so friendly and accommodating! It’s perfect…

    Apr 25, 2022

  • Loved this place! Their customer service was amazing! They were constantly making sure we…

    Feb 12, 2022

See all 1,007 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Walkable
Dining options
  • Free breakfast
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 94 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool and 4 spa tubs

What’s around

  • On the waterfront
  • Tulum National Park - 3 min walk
  • Las Palmas Public Beach - 12 min walk
  • Playa Paraiso - 19 min walk
  • Tulum Mayan Ruins - 35 min walk
  • Gran Cenote - 4.4 mi / 7.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Luxury Suite, Jetted Tub, Garden View

What’s around

Landmarks

  • On the waterfront
  • Tulum National Park - 3 min walk
  • Las Palmas Public Beach - 12 min walk
  • Playa Paraiso - 19 min walk
  • Tulum Mayan Ruins - 35 min walk
  • Gran Cenote - 4.4 mi / 7.2 km
  • Sian Ka'an Biosphere Reserve - 4.5 mi / 7.2 km
  • Soliman Bay - 9.4 mi / 15.1 km
  • Cenotes Sac Actun - 15.8 mi / 25.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive
  • Free beach shuttle
map
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Carr Tulum Boca Paila Km 3.85, Tulum, 77780, QROO, Mexico

At a glance

Size

  • 94 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Parking

  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
  • Caters to adults only
*See fees & policies for additional details or extra charges

At the property

Food and drink

  • Free cooked-to-order breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/cafe
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Fitness classes on site
  • Free bicycles on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby

Working away

  • Number of meeting rooms - 1

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 6
  • Year Built - 2008
  • Garden
  • Terrace
  • Library

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Things to enjoy

  • Private spa tub
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet meals, snacks, and beverages included
  • In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment
Land activities
  • Bicycling
  • Fitness facilities

Lessons/classes/games
  • Aerobics
  • Pilates
  • Water fitness
  • Yoga

Not included
  • Surcharge for premium food items
  • Premium/non-domestic alcoholic beverages
  • Premium food items
  • Surcharge for room service
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Nirvana Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.

Specialties Shangri-la - Overlooking the ocean and pool, this diner specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Fitness classes on site
  • Free bicycles on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (amount varies)

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • All Inclusive Wellness Resort
  • Kore Retreat Resort Adults All Inclusive
  • Kore Retreat Resort Adults Only-All Inclusive
  • Kore Tulum Retreat Adults Only-All Inclusive
  • Kore Retreat Adults Only-All Inclusive
  • Kore Tulum Retreat Spa Resort Adults Only All Inclusive
  • Kore Tulum Retreat Spa Resort Adults Only All Inclusive
  • Zenserenity
  • Zenserenity Resort
  • Zenserenity Tulum
  • Zenserenity Wellness
  • Zenserenity Wellness Resort All Inclusive
  • Kore Tulum Retreat Resort Adults Only-All Inclusive
  • Zenserenity Wellness Tulum
  • Kore Tulum Retreat Resort Adults All Inclusive

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

  • Yes. Parking spots may be limited.

  • Yes, there's an outdoor pool.

  • Sorry, pets and service animals aren't allowed.

  • You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge.

  • Yes, there are 2 onsite restaurants, featuring international cuisine, ocean views, and poolside dining. Nearby restaurants include Kitchen Table (13-min walk), La Coqueta (2.1 mi), and Sale & Pepe (2.2 mi).

  • Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 4 spa tubs. Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only also has 2 bars, an outdoor pool, and a sauna, as well as a steam room and a garden.
8.0.Very good.
  • 10.0.Exceptional

    Property handled an unexpected positive Covid result very professionally. Janet in the restaurant was very friendly, professional and over extended herself.

    Janiece, 7 night romance trip, Jan 24, 2022

    Verified Expedia guest review

  • 8.0.Very good

    Great value. Overall very good. There was a beach party next door that went from 9pm to 9am. Extremely loud music. Request other side of resort

    Philip Ward, 3 night trip, Jan 12, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic place for couples!!!

    Wilson, 2 night romance trip, Jan 2, 2022

    Verified Orbitz guest review

  • 8.0.Very good

    The property is beautiful and maintained daily. The wait staff was amazing. A lot of attention was given to us as well as everyone. The food was heavenly with beautiful presentations with perfect potions. Drinks are top shelf. The only issue was with office staff and information provided wasn’t always factual. If you are cabbing or biking to the ruins have a few extra dollar bills in your pocket and you’ll be fine. Tours by bus to the ruins were amazing and very informative guides. Per the tours sales agent info regarding lunch and dinner, take that information and dial it back. You are in Mexico. For the resort overall I would definitely do a repeat.

    John, 7 night romance trip, Jan 1, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    The Staff is amazing even with the language barrier. The property is clean and the upkeep is worked on daily. The food could be more authentic. The only bad thing is there is no beach. You have to go off site to get to the beach. You can rent a bike to get there about a 10 to 15 minute ride. The bikes could be updated and they could make a bike ramps so you aren't riding on the side of the road. Last thing the pool water at the hotel should be warmer since there is no beach. But all in all i would stay there again

    ANNMARIE, 6 night romance trip, Dec 26, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Solid for the cost and has everything needed. Food was good for breakfast and lunch.

    Amith, 5 night romance trip, Dec 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Kore exceeded our expectations for our honeymoon stay. The staff was very friendly and quick to answer any needs or wants. The view was amazing and peaceful with the surrounding nature!

    Yessica, 4 night romance trip, Dec 19, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Everything was terrible from the food to the service to the raccoons

    Amanda, 4 night family trip, Dec 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The service was great

    Ramona, 4 night trip with friends, Dec 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff was great, rooms were clean, excellent service. Happy to tip the staff well and noticed how much they appreciated it. Perfect location to access all areas of Tulum. Food was decent and I really enjoyed it compared to big resorts. Easy to get around in a few minutes so you can spend more time enjoying your vacation.

    Ashok, 9 night romance trip, Dec 8, 2021

    Verified Expedia guest review

See all 1,007 reviews