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Renaissance Johor Bahru Hotel

Photo gallery for Renaissance Johor Bahru Hotel

Exterior
BBQ/picnic Area
Room, 1 King Bed, Non Smoking, Pool View | Minibar, in-room safe, desk, iron/ironing board
Lounge
Lounge

Overview of Renaissance Johor Bahru Hotel

Renaissance Johor Bahru Hotel

4.5 star property
Suburban hotel in Bandar Baru Permas Jaya with 4 restaurants and outdoor pool

8.8/10 Fabulous

848 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The price is S$108
Price available on 01/05/2023
Map
No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Masai, Johor, 81750
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Valet parking
  • Self parking
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
For families
  • Children's pool
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Bandar Baru Permas Jaya
  • KSL City Mall - 7 min drive
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 8 min drive
  • Komtar JBCC - 14 min drive
  • Johor Bahru City Square - 9 min drive
  • AEON Tebrau City - 14 min drive
  • Austin Heights Water & Adventure Park - 11 min drive
  • Woodlands Checkpoint - 10 min drive
  • Night Safari - 15 min drive
  • Singapore Zoo - 19 min drive
  • Sembawang Park - 19 min drive

Getting around

  • Senai International Airport (JHB) - 25 min drive
  • Changi Airport (SIN) - 37 min drive
  • Singapore (XSP-Seletar) - 39 min drive
  • JB Sentral - 14 min drive

Restaurants

  • Restoran Sing 阿胜乐乐 - 4 min walk
  • Kedai Makanan & Minuman BR 新国花美食中心 - 4 min walk
  • Seoul Bbq - 4 min walk
  • Nasi Bajet Permas - 4 min walk
  • Executive Club Lounge - 1 min walk
Map

About this property

Renaissance Johor Bahru Hotel

When you stay at Renaissance Johor Bahru Hotel, you'll be within a 10-minute drive of Johor Bahru City Square and KSL City Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe BLD, one of 4 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness centre and a fitness centre. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 345 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet access in rooms

Parking

  • On-site self-parking (MYR 5 per day)
  • On-site valet parking (MYR 90 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • BBQs
  • 24-hour room service

Travelling with children

  • Children's pool
  • Local/corner shop

What to do

  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • 12 meeting rooms
  • Computer station
  • Conference space (19493 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Sauna
  • Banquet hall

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • English
  • Malay

Room amenities

Be entertained

  • IPod docking station
  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired Internet
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe BLD – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Wan Li – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Chocolate Cake Company – This café serves breakfast, lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 68.00 for adults and MYR 34.00 for children

Parking

  • Self-parking costs MYR 5 per day
  • Valet parking costs MYR 90 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott) guidelines.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Renaissance Johor Bahru
Johor Renaissance
Renaissance Hotel Johor Bahru
Renaissance Johor
Renaissance Johor Bahru
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Masai
Renaissance Johor Bahru Hotel Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Hotel Hotel Masai

Frequently asked questions

Does Renaissance Johor Bahru Hotel offer free cancellation for a full refund?
Yes, Renaissance Johor Bahru Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Renaissance Johor Bahru Hotel?
As of 1 April 2023, prices found for a 1-night stay for 2 adults at Renaissance Johor Bahru Hotel on 1 May 2023 start from S$108, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Renaissance Johor Bahru Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Renaissance Johor Bahru Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:30 AM to 9:00 PM.
Are pets allowed at Renaissance Johor Bahru Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Renaissance Johor Bahru Hotel?
Yes. Self-parking costs MYR 5 per day. Valet parking costs MYR 90 per day.
What are the check-in and check-out times at Renaissance Johor Bahru Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Renaissance Johor Bahru Hotel and nearby?
Have fun with nearby activities such as cycling, hiking and rock climbing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a sauna.
Are there restaurants at or near Renaissance Johor Bahru Hotel?
Yes, there are 4 on-site restaurants, featuring international cuisine.
What's the area around Renaissance Johor Bahru Hotel like?
Renaissance Johor Bahru Hotel is located on the boardwalk in Bandar Baru Permas Jaya. Popular attractions include Johor Bahru City Square, which is 9 minutes away by car.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.7/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abdul, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Rosa D, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Gary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lionel Soh, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

KIAN KOK, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall my stay with my family was good. Area of the hotel is very convenient and accessible with local food, eateries and restaurants. The hotel might want to review on the quality of food and the varieties. My buffet dinner on my first night was a very crowded one. Groups of ppl oragnising their events at the cafe which was messy and overcrowded. Food was often seen shortage and some raw food (ie oysters) were not fresh. Place was too overcrowded and very noisy.
Wilson, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Verified Expedia guest review

8/10 Very good

Mostly Very Good
Friendly and helpful service from front desk and concierge. Free wifi and parking was appreciated. Gym had a good range of equipment and weights. Buffet breakfast was fairly good. Compared to some international hotels, not so updated e.g. no usb wall charging plugs, bluetooth speaker to stream music. Quite a lot of eating options within walking distance from hotel including Old Street food. Short drive from Mid Valley Mall which currently is one of the best in JB IMHO. Had difficulty getting mobile network signal in hotel carpark/vicinity which made it difficult to use google maps to get direction to where we wanted to go.
KEVIN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Itoshi, 1-night trip
Verified Hotels.com guest review