Guests
All properties in Johor Bahru, Johor, Malaysia

DoubleTree by Hilton Hotel Johor Bahru

4-star hotel with spa, near Komtar JBCC

  • Free WiFi in lobby
From
S$99

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Pool
  • Pool
  • Pool
  • Outdoor Pool
  • Pool
Pool. Image 1 of 81.
1 / 81Pool
12 Jalan Ngee Heng, Johor Bahru, 80000, Johor, Malaysia
8.8.Fabulous.
  • The hotel room pillow were very smelly for both the rooms I booked. Bedsheet and cover…

    Apr 21, 2022

  • There was no clear signage for the parking in the basement or at multilevel. Could hear…

    Apr 12, 2022

See all 1,017 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Shopping
Walkable
Quiet
Safe
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 333 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Cable/satellite TV service

What’s around

  • In Central District
  • Komtar JBCC - 7 min walk
  • Johor Bahru City Square - 9 min walk
  • Danga Bay - 3 mi / 4.8 km
  • KSL City Mall - 2.2 mi / 3.5 km
  • The Mall - 4.1 mi / 6.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • King Room, Room, 1 King Bed
  • Deluxe Room, 1 King Bed (High Floor)
  • Deluxe Room, 2 Twin Beds (High Floor)
  • Executive Room, 1 King Bed
  • Executive Room, 2 Double Beds
  • Suite, 1 Bedroom
  • Deluxe Suite, 1 Bedroom
  • Deluxe Suite, 2 Bedrooms
  • Room, 2 Double Beds
  • Presidential Suite, 1 King Bed
  • King Room, 1 King Bed
  • Room, 2 Double Beds, Accessible
  • Deluxe Room, 1 King Bed, Pool View

What’s around

Landmarks

  • In Central District
  • Komtar JBCC - 7 min walk
  • Johor Bahru City Square - 9 min walk
  • Danga Bay - 3 mi / 4.8 km
  • KSL City Mall - 2.2 mi / 3.5 km
  • The Mall - 4.1 mi / 6.7 km
  • Angsana Johor Bahru Mall - 5.7 mi / 9.1 km
  • Paradigm Mall Johor Bahru - 7.4 mi / 11.8 km
  • AEON Tebrau City - 7.8 mi / 12.6 km
  • LEGOLAND® Malaysia - 12.6 mi / 20.3 km
  • Johor Premium Outlets - 18.6 mi / 29.9 km

Getting around

  • Senai International Airport (JHB) - 31 min drive
  • Singapore Changi Airport (SIN) - 44 min drive
  • Seletar Airport (XSP) - 32 min drive
  • JB Sentral - 8 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
See on map
12 Jalan Ngee Heng, Johor Bahru, 80000, Johor, Malaysia

At a glance

Hotel size

  • This hotel has 333 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (MYR 10 per night)
  • Onsite valet parking (MYR 26 per night)
  • Onsite RV/bus/truck parking (fees apply)
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/cafe
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Beach sun loungers
  • Number of outdoor pools - 1
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Number of spa tubs - 1
  • Fitness facilities
  • Steam room

Working away

  • 24-hour business center
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 14096
  • Conference space size (meters) - 1310
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2014
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Braille signage
  • Grab bar - near toilet

Languages Spoken

  • English
  • Malay

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Pillow menu

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • 40-inch LED TV
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Crystal Leaf Beauty. Services include deep-tissue massages, hot stone massages, and sports massages.

The spa is open daily.

Dining

Makan Kitchen - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Tosca - This poolside restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Axis Lounge - This lobby lounge specializes in international cuisine and serves light fare only. Open daily.

The Food Store - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • WiFi is available in guestrooms for MYR 15 per day (rates may vary)
  • Wired Internet access is available in guestrooms for MYR 15 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of MYR 60 per person (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 130.00 per vehicle (roundtrip)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for MYR 80.0 per night

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs MYR 10 per night
  • Valet parking costs MYR 26 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property enforces a strict dress code in the executive lounge. Failure to comply with this dress code may result in refusal of entry.
Outside food that emits a strong odor, including durians and mangosteens, are not permitted on the premises.

Also known as

  • Doubletree Hilton Hotel Johor Bahru
  • Johor Bahru Hilton
  • DoubleTree by Hilton Hotel Johor Bahru Hotel
  • DoubleTree by Hilton Hotel Johor Bahru Johor Bahru
  • DoubleTree by Hilton Hotel Johor Bahru Hotel Johor Bahru
  • Doubletree Hilton Johor Bahru
  • Doubletree Hotel Johor Bahru
  • Doubletree Johor Bahru
  • Hilton Doubletree Johor Bahru
  • Hilton Hotel Johor Bahru
  • Hilton Johor Bahru
  • Hotel Hilton Johor Bahru
  • Johor Bahru Doubletree

*See fees & policies for additional details or extra charges

FAQs

  • Yes, DoubleTree by Hilton Hotel Johor Bahru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MYR 10 per night. Valet parking costs MYR 26 per night. RV/bus/truck parking and electric vehicle charging are available.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining and local cuisine. Nearby restaurants include Fatburger (6-min walk), Old Town White Coffee (8-min walk), and F.o.C. Faculty of Caffeine (8-min walk).
  • Yes, an airport shuttle is available. The charge is MYR 130.00 per vehicle roundtrip.
  • DoubleTree by Hilton Hotel Johor Bahru has a spa and an outdoor pool, as well as a 24-hour fitness center.
8.8.Fabulous.
  • 8.0.Very good

    The place was nice, could be improved.

    Kelly, 1 night trip, Mar 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great corner room

    1 night trip, Mar 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Birthday retreat

    I was on my birthday staycations for this trip and they provided me a birthday cake for it thank the hotel for the arrangement

    Andy, 1 night trip, Feb 28, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Excellent location and staff walk to shops and centre of Jb

    1 night romance trip, Feb 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service! Truly appreciate their staff for their sincere service.

    EugeniaG., 2 night family trip, Feb 27, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    nice

    This is a great hotel that is still being so well maintained. Good experience and good quality everything.

    Matthew, 2 night trip, Feb 20, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice and spacious room and easy accessible but there is no coffee table in the room

    2 night trip with friends, Feb 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Celebrate my wedding anniversary at hotel. Room was decorated, and was given cookies upon check in. Staffs was friendly. Never regret choosing this hotel. 😊

    1 night trip, Feb 11, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great service from the concierge staff, whom immediately swapped out my room as it was incorrect the first time.

    J, 2 night trip, Feb 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The bed was very comfortable. We loved the pillows very much. Appreciate the warm cookies during check-in.

    1 night romance trip, Feb 7, 2020

    Verified Expedia guest review

See all 1,017 reviews