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DoubleTree by Hilton Hotel Johor Bahru

Photo gallery for DoubleTree by Hilton Hotel Johor Bahru

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
View from room

Overview of DoubleTree by Hilton Hotel Johor Bahru

DoubleTree by Hilton Hotel Johor Bahru

4.0 star property
4-star hotel with 3 restaurants, near Komtar JBCC

8.8/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
The price is S$93
Price available on 10/04/2023
Map
12 Jalan Ngee Heng, Johor Bahru, Johor, 80000

Guests rated this location 8.0/10 - Very good

Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Steam room
  • Beach sunloungers
  • Valet parking
  • Self parking
  • Spa tub
  • Pool bar
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Central District
  • Johor Bahru City Square - 8 min walk
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 22 min walk
  • Komtar JBCC - 3 min drive
  • KSL City Mall - 7 min drive
  • Woodlands Checkpoint - 6 min drive
  • Night Safari - 11 min drive
  • Paradigm Mall Johor Bahru - 15 min drive
  • Singapore Zoo - 13 min drive
  • AEON Tebrau City - 18 min drive
  • Sutera Mall - 17 min drive

Getting around

  • Senai International Airport (JHB) - 34 min drive
  • Singapore (XSP-Seletar) - 34 min drive
  • Changi Airport (SIN) - 47 min drive
  • JB Sentral - 8 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Makan Kitchen - 1 min walk
  • 4 Fingers Crispy Chicken - 5 min walk
  • Haidilao Hot Pot - 5 min walk
  • MacGregor’s Irish Pub - 5 min walk
  • Amaya Food Gallery - 4 min walk
Map

About this property

DoubleTree by Hilton Hotel Johor Bahru

Putting you a short five-minute drive from Johor Bahru City Square and Johor Bahru Customs, Immigration, and Quarantine Complex, DoubleTree by Hilton Hotel Johor Bahru offers an airport shuttle (available 24 hours) for MYR 130.00 per vehicle. Guests can be pampered with deep-tissue massages at the spa, and Makan Kitchen, one of 3 restaurants, serves local cuisine and is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a 24-hour fitness centre are other highlights at this upmarket hotel. The overall property condition and comfortable guest rooms get great marks from fellow travellers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 333 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • On-site self-parking (MYR 10 per night)
  • On-site valet parking (MYR 36 per night)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Electric vehicle charging point on site
  • On-site parking includes off-street options

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre (14096 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Pool loungers

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • DVD player
  • 40-inch LED TV
  • Premium cable/satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns

Sleep well

  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • WiFi and wired Internet for a surcharge

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Crystal Leaf Beauty. Services include deep-tissue massages, hot stone massages and sports massages. The spa is open daily.

Dining

Makan Kitchen – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Tosca – This poolside restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Axis Lounge – This lobby lounge specialises in international cuisine and only serves light fare. Open daily.
The Food Store – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • WiFi is available in guest rooms for MYR 15 per day (rates may vary)
  • Wired Internet access is available in guest rooms for MYR 15 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MYR 65 for adults and MYR 35 for children
  • Airport shuttle service is offered for an extra charge of MYR 130.00 per vehicle (roundtrip)
  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MYR 150 per night

Parking

  • Self-parking costs MYR 10 per night
  • Valet parking costs MYR 36 per night

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and CleanStay (Hilton) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>
This property enforces a strict dress code in the executive lounge. Failure to comply with this dress code may result in refusal of entry.
Outside food that emits a strong odor, including durians and mangosteens, are not permitted on the premises.

Also known as

Doubletree Hilton Hotel Johor Bahru
Doubletree Hilton Johor Bahru
Doubletree Hotel Johor Bahru
Doubletree Johor Bahru
Hilton Doubletree Johor Bahru
Hilton Hotel Johor Bahru
Hilton Johor Bahru
Hotel Hilton Johor Bahru
Johor Bahru Doubletree
Johor Bahru Hilton
DoubleTree by Hilton Hotel Johor Bahru Hotel
DoubleTree by Hilton Hotel Johor Bahru Johor Bahru
DoubleTree by Hilton Hotel Johor Bahru Hotel Johor Bahru

Frequently asked questions

Does DoubleTree by Hilton Hotel Johor Bahru offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Johor Bahru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree by Hilton Hotel Johor Bahru?
As of 29 March 2023, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Johor Bahru on 10 April 2023 start from S$93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel Johor Bahru?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at DoubleTree by Hilton Hotel Johor Bahru?
Yes, there's an outdoor pool.
Are pets allowed at DoubleTree by Hilton Hotel Johor Bahru?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at DoubleTree by Hilton Hotel Johor Bahru?
Yes. Self-parking costs MYR 10 per night. Valet parking costs MYR 36 per night. Motorhome/coach/lorry parking and electric car charging are available.
Is an airport shuttle service offered by DoubleTree by Hilton Hotel Johor Bahru?
Yes, an airport shuttle is available. The charge is MYR 130.00 per vehicle roundtrip.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Johor Bahru?
You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at DoubleTree by Hilton Hotel Johor Bahru and nearby?
DoubleTree by Hilton Hotel Johor Bahru has a spa and an outdoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near DoubleTree by Hilton Hotel Johor Bahru?
Yes, there are 3 on-site restaurants, featuring al fresco dining and local cuisine.
What's the area around DoubleTree by Hilton Hotel Johor Bahru like?
DoubleTree by Hilton Hotel Johor Bahru is in Central District, a short 8-minute walk from JB Sentral and 8 minutes' walk from Johor Bahru City Square.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Lian peng, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Beng Koon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Debby, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yih Hoong, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Katherine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice experience
it is very good experienced and serviced , restaurant when I stayed in hotel for two days , the room is also nice, I would like to come again
CHEN HSIEN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome but the pool is too cold!
We stayed for 1 night and overall it’s a wonderful stay with my 3 year old. Got a wedding anny + birthday cake by them and a couple swan set up in the room with personal drawn card to wish us. Its those little things that make it an incredible stay. The breakfast OMG. Huge wide spread and delicious. Love it! Will definitely be back next time.
Maziana, 1-night family trip
Verified Hotels.com guest review