At Crystal Crown Hotel, unwind in the sauna or treat yourself to a rejuvenating massage. Enjoy delicious Japanese cuisine at Kirishima Shuzou and stay connected with free WiFi. Guests appreciate the helpful staff.
117 Jalan Harimau Tarom, Johor Bahru, Johor, 80250
What's nearby
KSL City Mall - 5 min walk - 0.5 km
Holiday Plaza - 7 min walk - 0.6 km
Plaza Pelangi - 10 min walk - 0.9 km
Mid Valley Exhibition Centre - 4 min drive - 2.3 km
The Mall - 4 min drive - 2.3 km
Getting around
Senai International Airport (JHB) - 34 min drive
Singapore (XSP-Seletar) - 37 min drive
Changi Airport (SIN) - 49 min drive
Kempas Baru Station - 10 min drive
JB Sentral - 11 min drive
Restaurants
Taman Sri Tebrau Hawkers Centre - 5 min walk
Kirishima 雾岛酒藏 - 1 min walk
老字号新山粿條仔 - 4 min walk
New Lucky Seafood Restaurant - 4 min walk
Restoran Tien Tien Lai 天天来餐室 - 2 min walk
About this property
Crystal Crown Hotel
At Crystal Crown Hotel, you'll be a short five-minute drive from KSL City Mall and Johor Bahru City Square. Guests can indulge in massages and enjoy Japanese cuisine at Kirishima Shuzou, which is open for lunch and dinner. An outdoor pool and a sauna are other highlights.
At a glance
DONE
Hotel size
264 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Coffee shop
24-hour room service
Working away
Business centre
5 meeting rooms
Conference space (4833 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Facilities
Safe-deposit box at front desk
An outdoor pool
Sauna
Accessibility
Lift
Room amenities
Be entertained
32-inch LED TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board (on request)
Freshen up
Private bathroom
Bidet
Free toiletries
Hairdryer (on request)
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
Special features
Dining
Kirishima Shuzou – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Chatter Corner CoffeeHous – This coffee shop specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Refundable deposits
Deposit: MYR 500 per stay
Policies
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Crown Crystal
Crown Crystal Hotel
Crystal Crown Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Johor Bahru
Hotel Crystal Crown
Crystal Crown
Crystal Crown Hotel Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Hotel Hotel Johor Bahru
Frequently asked questions
Does Crystal Crown Hotel offer free cancellation for a full refund?
Yes, Crystal Crown Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crystal Crown Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Crystal Crown Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crystal Crown Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Crystal Crown Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Crystal Crown Hotel and nearby?
Crystal Crown Hotel has an outdoor pool and a sauna.
Are there restaurants at or near Crystal Crown Hotel?
Yes, Kirishima Shuzou offers Japanese cuisine.
What's the area around Crystal Crown Hotel like?
Crystal Crown Hotel is a short 5-minute walk from KSL City Mall and 13 minutes' walk from Plaza Pelangi.
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Reviews
Crystal Crown Hotel Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
7.4
Location
7.2
Staff & service
6.6
Property conditions & facilities
Popular mentions
Room
Bed
Furniture
Breakfast
Shopping malls
Bathroom
Service staff
Wifi
Location
Tickets
Reviews
Verified
10/10 Exceptional
13 Dec, 2025
Nice room, and located conveniently near ksl
ARDY
ARDY, 1-night trip
Verified
8/10 Very good
14 Jan, 2026
Helpful staff
Nicola
Nicola, 4-night trip
Verified
8/10 Very good
27 Oct, 2025
Room is clean. Had asked for a quiet room, but could still hear some traffic noise which is ok for us. Hotel is about 6 minutes’ walk to KSL via a small slightly uphill road lined with houses from the back of the hotel. Staff is courteous.
BL
BL, 1-night trip
Verified
8/10 Very good
4 Dec, 2024
It is located in a convenient place, surrounded by many shops and restaurants.
Osamu
Osamu, 13-night trip
Verified
8/10 Very good
19 Jan, 2025
Staff is helpful & attentive
Georgina Siew Ling
Georgina Siew Ling, 1-night trip
Verified
10/10 Exceptional
10 Dec, 2024
Friendly staff
Samantha
Samantha, 1-night trip
Verified
8/10 Very good
16 Mar, 2024
Spacious, clean and very close to KSL. Large open air food centre next to the hotel.
Chee Kiong
Chee Kiong, 1-night trip
Verified
8/10 Very good
26 Aug, 2024
Fast Check in and very good location for good food all around. Rooms need renovations.
Larry Ng
Larry Ng, 1-night trip
Verified
8/10 Very good
21 Aug, 2024
Clean Room
The renovated room was quite clean. The staffs were helpful too during our stay.
Verified traveller
1-night trip
Verified
8/10 Very good
9 Jul, 2024
Old but Gold
Room looks old, different from posted pictures online.
breakfast was great!
Staff were very welcoming especially those assigned in the cafe
Verified traveller
2-night trip
Verified
6/10 Good
15 Jun, 2024
The renovated rooms was well lighted and the toilet was decently cleaned. The pillows were stained and the beddings were clean but overly used. The towels and pillows required replacing.
Florence
Florence, 1-night trip
Verified
8/10 Very good
20 Dec, 2023
Hotel is old but renovated rooms are available. Its clean and big. Location is good for dining, massages and hair salons. Decent breakfast with accommodating staff. Room were value for money paid.
The only issue i faced was toilet bowl in my room had water ponding. After flushing the water does not goes back to the neck of the toilet bowl.
Sam
Sam, 1-night trip
Verified
6/10 Good
22 Oct, 2023
Bus stops, Food choices and malls next to hotel.
Bathroom needs repair with a leaking bathtub and a choke basin. Layer dust seem on furniture in the room
ENG POR
ENG POR, 1-night trip
Verified
6/10 Good
3 Dec, 2023
11th Flr ( 1120 ) not been "revamp" . Most of the past booking the room looks good as we are frequent visitor.
This time round notice this room is dirty especially bathroom !
KEE LIN
KEE LIN, 1-night trip
Verified
8/10 Very good
9 Dec, 2023
Repeat collection of tourists fee
My deluxe room was big,clean and comfortable but when i check in,i was told to pay a $10 rm for tourist fee per room,and when i checking out,the counter staff ask me pay $10 rm again,say that they got no record for my payment, luckily i kept the receipt to prove.. pls take note..
Poh
Poh, 1-night trip
Verified
6/10 Good
28 Jan, 2024
Property could do with uplift and embracing more digitisation. It’s very old and requires some major renovation. Staff are very nice and polite.
For example, security deposit could be charged to a credit card instead of cash. The wifi is also very slow and unstable. To be very frank, I would rather book elsewhere with a smaller room, but with better wifi.
Christopher Chung Hao
Christopher Chung Hao, 2-night trip
Verified
8/10 Very good
13 Nov, 2023
7 out 10
Front desk lady was so Cheerful, Friendly and Helpful during our check-in.
The room we booked was different from webpage, was old and run down.
Only bed and pillows are comfortable.
others in-room stuffs are om to use.
TV was satellite so not smooth at all and not much programs too.
wifi also up and down during our 2 nights stay.
very nearby walking distance to KSL shopping mall.
Verified traveller
2-night trip
Verified
2/10 Poor
29 Apr, 2025
When I checked in this hotel, the receptionist assigned me 14th floor room. The room was terrible, there was strong smell in the room, aircon leaving, room was dark the light was very old. It is totally different from what i saw on the internet. I went down to complain about the leaking, and they changed my room to 7th floor. It is renovated room. A huge difference for the room, the bed is new, room is bright and the bathroom is new. I wonder why the reception did not put me to 7th floor, there were empty rooms. I paid Rm270 per night. Luckily i went to ask to change room, otherwise I would have stayed in an very old room. I won't go back to this room
Rachel
Rachel, 1-night trip
Verified
2/10 Poor
4 Apr, 2025
We stayed at Crystal Crown Hotel Johor Bahru from 29/3 to 1/4 during the Raya holiday for a short Singapore trip. Chose this hotel because of its location near CIQ and reviews mentioning spacious rooms. Unfortunately, it was a disappointing experience. The hotel and room were old and outdated. Shower water pressure was inconsistent — it stopped and started while using, which was very annoying. TV was small, fridge wasn’t turned on, and basic amenities were lacking.
The worst part — my son's soft toy (a SGD18 dragon from Universal Studios) went missing from our room on 31/3 while we were out. He was very attached to it and slept with it every night. The only people who entered the room were housekeeping. We reported the incident to the front desk, but they couldn’t give any answer. At check-out, they asked us to write an incident report and wait for their investigation.
After two days, Azhar from the hotel replied saying they are not responsible for lost items and asked us to make a police report. Seriously? They expect guests to travel back to JB just to report a missing soft toy? This response was frustrating and disappointing. No accountability, no empathy.
We will never stay here again. The staff can’t be trusted and the hotel clearly does not care about guest experiences. Not safe, not worth it. Avoid this place.
Tracy
Tracy, 3-night trip
Verified
8/10 Very good
21 Apr, 2026
Hotel is near KSL
Verified traveller
1-night trip
Verified
10/10 Exceptional
23 Dec, 2025
Just besides a very nice, affordable fresh seafood and crabs. Room spacious even for three pax
Tina
Tina, 3-night trip
Verified
8/10 Very good
23 Nov, 2025
Generally comfortable and spacious, room is dated, walking distance to ksl and food.
Windy
Windy, 1-night trip
Verified
8/10 Very good
17 Dec, 2025
room was quite nice, but the car park is quite creapy when i reached at night it was quite & empty