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PARKROYAL COLLECTION Pickering, Singapore (SG Clean)

Luxury hotel with spa, near Orchard Road

  • Free WiFi and free parking
From
S$415

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Infinity Pool. Image 1 of 89.
1 / 89Infinity Pool
3 Upper Pickering Street, Singapore, 059413, Singapore
9.0.Superb.
  • The hotel and service is beautiful. The only uncomfortable part is the bed and pillows,…

    Jul 8, 2022

  • Super location. Very clean room. Comfortable bed. Great food. Professional staff. I could…

    Jun 2, 2022

See all 1,490 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Dining options
Safe
Shopping
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Free toiletries
  • Garden

What’s around

  • In Downtown Singapore
  • Orchard Road - 22 min walk
  • Marina Bay Sands Skypark - 23 min walk
  • Marina Bay Sands Casino - 25 min walk
  • Gardens by the Bay - 26 min walk
  • Chinatown Point - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Urban Deluxe King/Twin
  • Lifestyle Premier King
  • Signature Executive King
  • COLLECTION Club King/Twin
  • Urban Suite
  • COLLECTION Club Lifestyle King

What’s around

Landmarks

  • In Downtown Singapore
  • Orchard Road - 22 min walk
  • Marina Bay Sands Skypark - 23 min walk
  • Marina Bay Sands Casino - 25 min walk
  • Gardens by the Bay - 26 min walk
  • Chinatown Point - 3 min walk
  • Clarke Quay Central - 4 min walk
  • Clarke Quay Mall - 4 min walk
  • Chinatown Heritage Center - 7 min walk
  • Boat Quay - 8 min walk
  • Fort Canning Park - 9 min walk

Getting around

  • Singapore Changi Airport (SIN) - 24 min drive
  • Seletar Airport (XSP) - 25 min drive
  • Senai International Airport (JHB) - 67 min drive
  • JB Sentral - 50 min drive
  • Clarke Quay Station - 4 min walk
  • Chinatown Station - 6 min walk
  • Fort Canning MRT station - 10 min walk
map
See on map
3 Upper Pickering Street, Singapore, 059413, Singapore

At a glance

Hotel size

  • This hotel has 367 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite extended parking (fees apply)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Things to do

  • Number of outdoor pools - 1
  • Free pool cabanas
  • Fitness facilities
  • Full-service spa
  • Pool sun loungers

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • Malay

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, St. Gregory. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

LIME - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of SGD 47.08 for adults and SGD 23.54 for children (approximately)

ParkingPay at property

  • Extended parking is available for an extra charge

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 7:00 AM to 10:00 PM
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Guests may request luggage storage for the day of check-out only. Extended storage requires advance approval.
Please note guests with prepaid, nonrefundable reservations must present the same credit card used at the time of booking when checking in.

Also known as

  • Parkroyal Pickering
  • PARKROYAL on Pickering
  • PARKROYAL COLLECTION Pickering Singapore
  • PARKROYAL COLLECTION Pickering, Singapore (SG Clean) Hotel
  • Parkroyal Pickering Hotel
  • PARKROYAL COLLECTION Pickering, Singapore (SG Clean) Singapore
  • Parkroyal Pickering Hotel Singapore
  • Parkroyal Pickering Singapore
  • Pickering Parkroyal
  • PARKROYAL On Pickering Singapore

*See fees & policies for additional details or extra charges

FAQs

  • Yes, PARKROYAL COLLECTION Pickering, Singapore (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 11:30 PM. Check-out time is noon.
  • Yes, LIME offers Asian cuisine. Nearby restaurants include Hong Lim Market and Food Centre (3-min walk), Punch (3-min walk), and Killiney (3-min walk).
  • No, this hotel doesn't have a casino, but Marina Bay Sands Casino (6-min drive) and Resort World Sentosa Casino (9-min drive) are both nearby.
  • PARKROYAL COLLECTION Pickering, Singapore (SG Clean) has a spa and an outdoor pool, as well as a fitness center and a garden.
9.0.Superb.
  • 4.0.Fair

    I waited for 1.5 hours to check in. Counter staff informed me that I should wait for 30 mins to 45 mins as the occupancy rate was high. Instead I had to wait twice longer before checking in. Unprofessional customer service. Terrible and bad experience. Will not recommend to relatives and friends to stay at this hotel. Otherwise they may have to wait for so long before being allowed to check in. Bad, bad, bad.

    Yew Sen, 1 night trip, Apr 30, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Always love staying the ParkRoyal Pickering. It's like an oasis in the city centre. Love the pool and gym area too

    1 night business trip, Mar 26, 2022

    Verified Hotels.com guest review

  • 2.0.Poor

    A hotel without functioning AC

    Singapore is a VERY HUMID AND HOT country. What happens when you check into a hotel that doesn’t have proper functioning AC? That is exactly what happened to us. I booked a junior suite but was greeted with a faulty AC. The AC technicians came up to the room TWICE to fix the issue but he recommended that it is best we get a change of room. Fine. We waited for an hour for the hotel staffs to move us to another room, it was dinner time both me and my husband were famished. Finally, just when you thought that things will get better, the AC in the second room DID NOT WORK AS WELL. So once again the technicians came up… told us that it is best we change to another room. ARE YOU SERIOUS?! At that time, it was past 10pm and my son was fast asleep. No way am I going to wake him up, pack my luggage again and shift to another room. They brought in a Dyson fan which is useless hoping to tide us through the night. All I can say. Book at your own risk.

    Carolyn, 1 night family trip, Mar 21, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Eco clean room. Fuss free check in and out

    Keng Kuan, 1 night romance trip, Feb 12, 2022

    Verified Expedia guest review

  • 8.0.Very good

    Beautiful place, but concierge service needs work

    Hotel in general is really nice and clean. Breakfast could do with a little more variety. Pool area is nicely done too, but tiles in the pool are really sharp. Room is as pictured, however amenities are not as labelled. Appelle's Davidson Plum body wash, Rosella shampoo and conditioner mounted into shower wall, but all 3 just smell like lemongrass, which isn't even listed on ANY of the bottles! Not even a hint of the listed ingredients. Other in-room amenities like the toothbrushes are high quality. Front desk & staff are polite but breakfast staff seem frazzled and easily agitated. Also, egg orders are placed on an online ordering system, but still got the wrong order.... Oneconnect bot could use some clarity - "book facility" included booking of breakfast slot. Initially booked through the "Dining" option, so had to cancel & redo my booking. In-room dining menu is super tasty, but concierge service REALLY needs work. Requested a HDMI cable and were told they'd call back after checking. Received no call and no cable. Asked at front desk directly instead the next day and got the cable immediately. Ordered in-room dining both nights and got a 30-45min wait time, but only received our food over an hour later. 1st night had to call and remind them, and 2nd night they got the order wrong! Ordered "crayfish nasi lemak", and concierge even repeated "nasi lemak", but sent the nasi goreng instead. Still tasty, but really solidified our bad impression of the concierge service.

    Konstantin, 2 night trip, Feb 11, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good hotel. I like the high ceilings.

    Jae Sung, 5 night trip, Feb 9, 2022

    Verified Hotels.com guest review

  • 6.0.Good

    Club lounge food so so only

    Not impressed by the collection club lounge's afternoon tea and cocktail dinner, view is great though, so not worth to pay a additional for that. Hotel is clean, great architecture design, but toilet lightings is too dim.

    Su Ling, 1 night trip, Jan 30, 2022

    Verified Hotels.com guest review

  • 8.0.Very good

    Overall lush greenery. Excellent staff & service at Lime restaurant (alto reception staff appeared stressed, hassled, less friendly & more functional- efficient nonetheless). Excellent location for visiting chinatown, Clark quay, cbd area. Just next to Chinatown Point with wide array of food & shopping. 5 min walk to Clark quay & Chinatown MRT stations.

    Pin Pin, 2 night family trip, Jan 1, 2022

    Verified Expedia guest review

  • 4.0.Fair

    Service undeserving of its 5 star status

    First, check-in was incredibly slow (it was a weekday). I can understand that this is a peak period, but I have never seen such a long queue for check-in at other 5-star hotels in Singapore during this period. Even though I left to return a while later to see if the queue had subsided, my room was still not ready for occupation 2 hours after Check-In time. I was given a temporary room, and was only allowed to move into my assigned room 3 hours after Check-In time. No restitution was given on Check-Out times until I specifically asked for it. Utterly unacceptable. Second, calls to hotel reception made through the room phones went unanswered for up to half an hour. This was despite it being the off-peak period around 9pm. When a member of the front of house finally answered, and when asked why it took so long for someone to pick up, she responded that it was 'just her' on the lines. I fail to understand how this is possible for a hotel with almost 400 rooms. Third, there is a need to revalidate room cards for extended check-outs that makes absolutely no sense. Due to the Check-In delay the day earlier, my Check-Out had been extended by your Duty Manager. However, when I arrived back to the hotel after breakfast (past noon), I could not access my room with the original cards and had to go to reception to get it revalidated. Totally bewildering.

    1 night trip, Dec 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It is a time of rest n relax as well as desires. Good staycation period. Thanks.

    Chew, 2 night family trip, Dec 2, 2021

    Verified Hotels.com guest review

See all 1,490 reviews