On the shores of West Lake, L7 WEST LAKE HANOI BY LOTTE offers a tranquil oasis with luxurious amenities. Treat yourself to dim sum at one of the two restaurants, unwind by the poolside bar, or rejuvenate at the spa.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Bar
Pool
Gym
Spa
Free parking
Air conditioning
Main amenities (12)
Daily housekeeping
Golf course
2 restaurants and bar/lounge
Outdoor pool
Breakfast available
Fitness centre
Pool bar
Room service
Coffee shop/cafe
Spa services
Conference centre
Business centre
Feel at home (6)
Playground on-site
Television
Garden
Daily housekeeping
Lift
Minibar
The current price is S$155
S$155
includes taxes & fees
8 Mar - 9 Mar
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Superior Double
Superior Double
Highlights
Air conditioning
Smart TV
Hairdryer
Bidet
Bathrobes
Private bathroom
Minibar
Electric kettle
38 sq m
Sleeps 2
1 Queen Bed
View all photos for Superior Double Club Floor LAKE VIEW
Superior Double Club Floor LAKE VIEW
Highlights
Air conditioning
Smart TV
Hairdryer
Bidet
Bathrobes
Private bathroom
Minibar
Electric kettle
38 sq m
Lake view
Sleeps 2
1 Queen Bed
View all photos for Superior TWIN LAKE VIEW
Superior TWIN LAKE VIEW
Highlights
Air conditioning
Smart TV
Hairdryer
Bidet
Bathrobes
Private bathroom
Minibar
Electric kettle
38 sq m
Lake view
Sleeps 2
2 Large Single Beds
View all photos for Superior Family
Superior Family
Highlights
Air conditioning
Smart TV
Hairdryer
Bidet
Bathrobes
Private bathroom
Minibar
Electric kettle
40 sq m
Sleeps 3
1 Queen Bed and 1 Large Single Bed
View all photos for Studio Suite Twin
Studio Suite Twin
Highlights
Separate sitting area
Air conditioning
Smart TV
Hairdryer
Bidet
Bathrobes
Private bathroom
Free bottled water
82 sq m
Lake view
Sleeps 3
2 Large Single Beds
View all photos for Studio Suite Double
Studio Suite Double
Highlights
Separate sitting area
Air conditioning
Smart TV
Hairdryer
Bidet
Bathrobes
Private bathroom
Free bottled water
82 sq m
Lake view
Sleeps 3
1 King Bed
View all photos for Superior Convertible
Superior Convertible
Highlights
Air conditioning
Smart TV
Hairdryer
Bidet
Bathrobes
Private bathroom
Minibar
Electric kettle
38 sq m
Sleeps 2
2 Large Single Beds
View all photos for Superior Convertible LAKE VIEW
683 Alley, Lac Long Quan Street, Phu Thuong Ward, Tay Ho District, Hanoi, 100000
What's nearby
Lotte Mall Tay Ho - 1 min walk - 0.0 km
West Lake - 7 min walk - 0.7 km
Ho Chi Minh Mausoleum - 7 min drive - 6.7 km
Hoan Kiem Lake - 8 min drive - 8.1 km
Hanoi Old Town Night Market - 8 min drive - 8.3 km
Getting around
Hanoi (HAN-Noi Bai Intl.) - 24 min drive
Hanoi Long Bien Station - 22 min drive
Ga Phuc Yen Station - 23 min drive
Ga Thuong Tin Station - 24 min drive
Restaurants
Highlands Coffee - 4 min walk
Cửu Ngư Lầu - 9 min walk
Sen Tây Hồ - 7 min walk
ABC Coffee Roasters - 2 min walk
The Greek Taverna - 6 min walk
About this property
L7 WEST LAKE HANOI BY LOTTE
L7 WEST LAKE HANOI BY LOTTE features a golf course and puts you within a 10-minute walk of West Lake. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages, facials or body treatments. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre. Fellow travellers love the helpful staff and nearby shopping.
Languages
English, Vietnamese
At a glance
Hotel size
264 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property’s pool will not be available on the first Monday of every month.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free secured, covered on-site self-parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
Private dining
Room service (limited hours)
Travelling with children
Playground
What to do
Shopping
Working away
Business centre
4 meeting rooms
Co-working spaces
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Golf clubs on-site
Facilities
Garden
Television in common areas
Fitness centre
Golf course on-site
An outdoor pool
Shopping centre on-site
Spa services
Outdoor entertainment area
Accessibility
Lift
Lift door width (centimetres): 50
Room amenities
Be entertained
65-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Bath or shower
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.
Dining
Layered – On-site restaurant.
Tim Ho Wan – This restaurant specialises in dim sum. Open daily.
Hedonist – On-site rooftop bar. Open daily.
Lush Salon – On-site lobby lounge. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 554400 for adults and VND 277200 for children
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi
Frequently asked questions
Does L7 WEST LAKE HANOI BY LOTTE offer free cancellation for a full refund?
Yes, L7 WEST LAKE HANOI BY LOTTE does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at L7 WEST LAKE HANOI BY LOTTE?
Yes, there's an outdoor pool.
Are pets allowed at L7 WEST LAKE HANOI BY LOTTE?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at L7 WEST LAKE HANOI BY LOTTE?
Yes, there's free self parking.
What are the check-in and check-out times at L7 WEST LAKE HANOI BY LOTTE?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at L7 WEST LAKE HANOI BY LOTTE and nearby?
Tee off at the on-site golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and spa services. L7 WEST LAKE HANOI BY LOTTE also has a garden.
Are there restaurants at or near L7 WEST LAKE HANOI BY LOTTE?
Yes, there are 2 on-site restaurants, featuring dim sum.
What's the area around L7 WEST LAKE HANOI BY LOTTE like?
L7 WEST LAKE HANOI BY LOTTE is a short 7-minute walk from West Lake and 7 minutes' walk from Ho Tay Water Park.
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L7 WEST LAKE HANOI BY LOTTE Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
6 March 2025
Excellent hotel
Excellent hotel connected to the Lotte mall. Hotel was very nice and breakfast was outstanding. We enjoyed staying at this wonderful hotel.
Verified traveller
4-night trip
10/10 Exceptional
30 November 2024
My stay was amazing and the staff was very friendly
Ammar
Ammar, 3-night trip
10/10 Exceptional
12 October 2024
It was a very inspiring stay and I would love to come back again.
Jun
Jun, 2-night trip
10/10 Exceptional
2 January 2025
Very satisfied!
CHIEN HUI VIVIANNE
CHIEN HUI VIVIANNE, 2-night trip
10/10 Exceptional
31 October 2024
New hotel in Central area
Nice and modern
Chi yuen
Chi yuen, 1-night trip
10/10 Exceptional
9 December 2024
Everything is perfect! Exceptional!
Verified traveller
1-night trip
10/10 Exceptional
1 October 2024
It is great to stay at there. Good view, good location considering lotte mall. All of staffs are so kind and helpful. I'll stay at there if i have a chance to go Hanoi.
MANHEE
MANHEE, 1-night trip
10/10 Exceptional
14 September 2024
Very new and clean hotel .. shopping mall is very big.. u can enjoy whole day there
Sai Hung
Sai Hung, 1-night trip
10/10 Exceptional
8 July 2024
Top 5 stars hotel
Top class hotel in all facilities
Manuel
Manuel, 3-night trip
10/10 Exceptional
6 January 2025
good!
very good~
HAE IN
HAE IN, 1-night trip
10/10 Exceptional
21 October 2024
New clean hotel. Rooms are spacious. Nice infinity pool on 23rd floor. It is conveniently attached to Lotte mall and there are a lot of excellent shopping and dining options there.
Son
Son, 2-night trip
10/10 Exceptional
21 April 2024
very nice place.
shinae
shinae, 4-night trip
10/10 Exceptional
3 August 2024
really stylish and comfortable!
Hing Ka
Hing Ka, 3-night trip
10/10 Exceptional
12 July 2024
Top 5 stars hotel experience
Top 5 stars hotel
Manuel
Manuel, 1-night trip
10/10 Exceptional
1 March 2024
The hotel interior and concept is great and the best hotel I have stayed so far
Carmen
Carmen, 1-night trip
10/10 Exceptional
13 April 2024
Higher end, stylish & brand new hotel
Shirley
Shirley, 1-night trip
10/10 Exceptional
10 August 2024
A nice and quiet place to spend my vacation. People are extremely kind. Less than perfect if you’re into sauna, though.
Heejoon
Heejoon, 1-night trip
10/10 Exceptional
8 September 2024
5days biz trip
Service excellent, room in good new condition. Great location as next to lotte mall with plenty of shopping, restaurant, supermarket and amenities.
Only issue is, room service menu should hv more choices but food quality served is good!
Verified traveller
5-night trip
10/10 Exceptional
6 March 2024
The staff is ver nice and helpful.
Kenny
Kenny, 3-night trip
10/10 Exceptional
30 April 2024
Quick trip
Had a short two day business trip and this was a great place to stay. Great local coffee shop right around the corner
Cameron
Cameron, 2-night trip
10/10 Exceptional
27 February 2024
Cozy and modern
Stayed in modernized atmosphere and the hospitality was awesome. I am willing to stay here again in next trip to Hanoi.
YOONSIK
YOONSIK, 1-night trip
10/10 Exceptional
24 May 2024
New hotel. Next to lotte mart and airport
Yun Fang
Yun Fang, 3-night trip
8/10 Very good
27 November 2024
Family room is small, hardly any space to move around the room and place the luggage
Jagbir
Jagbir, 3-night trip
2/10 Poor
31 August 2024
Top notch location, condition and amenities.. service staff need to be better equiped and trained, they seem mostly in experienced to provide slow check in and handle questions properly.
Verified traveller
2-night trip
10/10 Exceptional
17 March 2024
This is top class hotel, but also very expensive compared to what you can get in Vietnam. I will go there again - surely NICE